PM Atom/XP 25.7.0 will not update or install on XP

Support board for people running on (retail/OEM) Windows XP (32/64-bit).
Forum rules
This is a self-serve support board for our community. The development team can't provide any support for Windows XP (and compatible versions of Pale Moon for it) any longer.
greyowl

PM Atom/XP 25.7.0 will not update or install on XP

Unread post by greyowl » 2015-08-26, 16:26

I am running XP sp3 and have been using PM Atom/XP successfully.
Today, I got a notice in the application that PM Atom/XP 25.7.0 was available for updating. I went to Help-About PM to do the update. It download the new version and requested a restart. After the restart, I got the following message: "palemoon.exe is not a valid Win 32 application."
I then downloaded palemoon-25.7.0.Atom.WinXP.installer.exe from the website. When I tried to install it, I got the following message: "this version of palemoon requires Vista or newer"
It appears that the incorrect version is being distributed via the application and the website.
Please investigate and get back to me.
Thanks

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Moonchild
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Re: PM Atom/XP 25.7.0 will not update or install on XP

Unread post by Moonchild » 2015-08-26, 18:43

Please download a fresh copy - this has been solved.
"A dead end street is a place to turn around and go into a new direction" - Anonymous
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

greyowl

Re: PM Atom/XP 25.7.0 will not update or install on XP

Unread post by greyowl » 2015-08-26, 20:25

I tried a new copy and it updated perfectly.
Thank you for fixing the problem and help.