25.3.1 (x86) constant issue that causes crashes

Support board for people running on (retail/OEM) Windows XP (32/64-bit).
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This is a self-serve support board for our community. The development team can't provide any support for Windows XP (and compatible versions of Pale Moon for it) any longer.
mekkar

25.3.1 (x86) constant issue that causes crashes

Post by mekkar » 2015-04-25, 02:43

in the PM browser. 32bit XP SP3 4GB of Ram. The continual popup message - The instruction at "0x016cb791" referenced memory at "0x00000000". The memory could not be "read". How to fix ? Tried reinstalling palemoon-25.0.0.winxp32 - still the same issue. just started today. this forum will not allow me at attach a Screen Shot of the message/issue. Thx

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Moonchild
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Re: 25.3.1 (x86) constant issue that causes crashes

Post by Moonchild » 2015-04-25, 08:07

This is likely related to the following thread: viewtopic.php?f=3&t=8037
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mekkar

Re: 25.3.1 (x86) constant issue that causes crashes

Post by mekkar » 2015-04-25, 20:05

Thanks Moonchild for the simple fix here (see below)

Warning: signed add-ons crash Pale Moon
by Moonchild » Sat Apr 25, 2015 12:38 am

viewtopic.php?f=1&t=8047

All I needed to do per Moonchild's instructions:
...

What to do if you experience sudden crashes:

Go to Add-Ons (add-on manager) in the menu (or press Ctrl+Shift+A)
Click the gear at the top
Uncheck "Update add-ons automatically"


This will prevent the browser from checking for updates and pulling down extension packages that may crash your browser.

New Tobin Paradigm

Re: 25.3.1 (x86) constant issue that causes crashes

Post by New Tobin Paradigm » 2015-04-25, 22:10

This is not necessary for Pale Moon 25.3.2 (just released) Also, We have suspended update checking for extensions hosted on AMO for versions lower than the emergency hotfix version we just released.