palemoon.exe_Application Error

Support board for people running on (retail/OEM) Windows XP (32/64-bit).
Forum rules
This is a self-serve support board for our community. The development team can't provide any support for Windows XP (and compatible versions of Pale Moon for it) any longer.
beginagain

palemoon.exe_Application Error

Unread post by beginagain » 2016-11-04, 15:49

Any time i try to open palemoon.exe i receive an application error box of the
instruction at....referenced memory at..... the memory could not be written.

I reloaded twice but still get the same error. Im using the winxp/atom palemoon ( or trying to)
Used the installer to install.
Unsure after a google search of how to proceed so any help would be gratefully received.
Thx

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35474
Joined: 2011-08-28, 17:27
Location: Motala, SE
Contact:

Re: palemoon.exe_Application Error

Unread post by Moonchild » 2016-11-04, 16:53

That would be a runtime error usually thrown by the c runtime library itself.

Can you please include the following information in your reply:
  • A screenshot of the error box
  • What (if any) antivirus software/internet security software you may be running
  • What version of Windows XP you're running (which service pack, etc.)
  • Any other software you may be running that may interact with Pale Moon (non-standard plugins, window decoration tools, etc.)
Also, try starting Pale Moon in its safe mode (Hold SHIFT down when launching the browser, then choose "continue in safe mode" when the recovery options dialog comes up).
If you can't even do that, then it's almost certainly some other system software causing trouble.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

half-moon

Re: palemoon.exe_Application Error

Unread post by half-moon » 2016-11-04, 18:06

Could the OPs issue be caused by the POSReady update registry hack?

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35474
Joined: 2011-08-28, 17:27
Location: Motala, SE
Contact:

Re: palemoon.exe_Application Error

Unread post by Moonchild » 2016-11-04, 18:15

half-moon wrote:Could the OPs issue be caused by the POSReady update registry hack?
Possibly, but considering it was posted in THIS board, I'm assuming it's a legit Windows XP without hacks.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

beginagain

Re: palemoon.exe_Application Error

Unread post by beginagain » 2016-11-04, 20:25

Attached a screenshoot of the error box.
Im running windows XP sp3.
I cannot start palemoon in safe mode.
Im not running any antivirus software and anything
else, that i know of , when i try to start palemon.

Thx for the help.
A
Attachments
palemoon screenshoot.JPG

beginagain

Re: palemoon.exe_Application Error

Unread post by beginagain » 2016-11-04, 20:27

And im running a legit windows XP, forgot to clarify that.
Thc

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35474
Joined: 2011-08-28, 17:27
Location: Motala, SE
Contact:

Re: palemoon.exe_Application Error

Unread post by Moonchild » 2016-11-04, 20:52

Hmm.. Nothing really springs to mind to suggest.

Have you tried downloading a fresh installer and running it to make sure all your pale Moon files are correct and of the current version?
http://www.palemoon.org/palemoon-atom.shtml

Did Pale Moon run OK previously? If so, at what point in time did it stop working? What did you change or do just prior to that?
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

beginagain

Re: palemoon.exe_Application Error

Unread post by beginagain » 2016-11-04, 22:38

This is my first install of pale moon.....i will download again and see if something got messed.
Do you mean just download the installer and not the program files.
Thx

Fedor2

Re: palemoon.exe_Application Error

Unread post by Fedor2 » 2016-11-07, 11:52

It seems your cpu does not support sse2.

https://en.wikipedia.org/wiki/SSE2#CPU_support
If so, use sse mod palemoon viewtopic.php?f=40&t=10003

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35474
Joined: 2011-08-28, 17:27
Location: Motala, SE
Contact:

Re: palemoon.exe_Application Error

Unread post by Moonchild » 2016-11-07, 12:52

What kind of processor are you using?
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

Locked