Trying to instal 26.3.0

Support board for people running on (retail/OEM) Windows XP (32/64-bit).
Forum rules
This is a self-serve support board for our community. The development team can't provide any support for Windows XP (and compatible versions of Pale Moon for it) any longer.
MGA74

Trying to instal 26.3.0

Unread post by MGA74 » 2016-06-22, 13:40

Error message received ....."palemoon-26.3.0.Atom.WinXP.installer.exe.part could not be saved because the source file could not be read" - when trying to download from PM Mirror Number 1.

I do not understand the .part - any ideas, please

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35649
Joined: 2011-08-28, 17:27
Location: Motala, SE

Re: Trying to instal 26.3.0

Unread post by Moonchild » 2016-06-22, 13:53

No problem downloading from mirror #1.
The ".part" extension is what pale Moon uses for partially-downloaded files. The main issue though is that "the source could not be read" meaning there's a connectivity issue to Mirror #1 for you. Please try another mirror.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

MGA74

Re: Trying to instal 26.3.0

Unread post by MGA74 » 2016-06-22, 15:03

Thank you for your rapid response!

Still having problems, even with Mirror 2. I now see that I have two 'downloads', one called
palemoon-26.3.0.Atom.WinXP.installer (with 0 bytes) and the second called
palemoon-26.3.0.Atom.WinXP.Installer (a PART file, 4.26MB, opens with (wait for it!) Adobe Photoshop CS2.

I am running with XP3, trying to update. Over to you!

MGA74

Re: Trying to instal 26.3.0

Unread post by MGA74 » 2016-06-23, 07:31

Problem eventually solved by using a different update route. Instead of going from Downloads on PM Home page I went via Help/Check for updates. That worked first time.