Help menu inaccessible

Support board for people running on (retail/OEM) Windows XP (32/64-bit).
Forum rules
This is a self-serve support board for our community. The development team can't provide any support for Windows XP (and compatible versions of Pale Moon for it) any longer.
Jeff_Es

Help menu inaccessible

Unread post by Jeff_Es » 2016-05-14, 21:15

I'm using Palemoon in a WinXP (x86) VM using the atom release. The problem I have is that the 'Help' menu is empty/inaccessible. The help menu is there, but clicking on it does nothing. I only became aware of this issue when Palemoon wanted to update, but always at an inopportune time, so I thought I would dismiss the prompt and go to Help/About and update from there, but no such luck... The problem still exists after updating (26.2.2.5972).

Any ideas?