website problem

Support board for people running on (retail/OEM) Windows XP (32/64-bit).
Forum rules
This is a self-serve support board for our community. The development team can't provide any support for Windows XP (and compatible versions of Pale Moon for it) any longer.
greyowl

website problem

Unread post by greyowl » 2016-03-04, 13:54

I am using PM for XP and XPsp3 on my laptop.
The local library site causes my CPU to go to 99% continuously.
Here is the url: https://olco.ent.sirsidynix.net/client/en_US/owensound
This problem does not happen with Firefox.
How do I correct this problem?

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35652
Joined: 2011-08-28, 17:27
Location: Motala, SE

Re: website problem

Unread post by Moonchild » 2016-03-04, 14:38

I can't reproduce your problem in a VM, so it's likely not OS related nor browser related.
Try Options -> Advanced, uncheck "Use hardware acceleration when available" and restart Pale Moon. Does that fix your issue?
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

greyowl

Re: website problem

Unread post by greyowl » 2016-03-04, 14:52

Thanks for the help.

I unchecked "Use hardware acceleration when available" and restarted PM.

The problem still persists. As soon as I close the website, the CPU usage drops.

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35652
Joined: 2011-08-28, 17:27
Location: Motala, SE

Re: website problem

Unread post by Moonchild » 2016-03-04, 16:52

The site has a good number of animations on it. So, if hardware acceleration is already prohibited (due to limited support on your hardware) and it's all pushed through the CPU as a result, then this may actually be expected behavior for that site.

If you can post the output of about:support for both Firefox and Pale Moon, so we can compare how the browsers handle this, then it may give us some insight.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

greyowl

Re: website problem

Unread post by greyowl » 2016-03-04, 18:39

Moonchild wrote:The site has a good number of animations on it. So, if hardware acceleration is already prohibited (due to limited support on your hardware) and it's all pushed through the CPU as a result, then this may actually be expected behavior for that site.

If you can post the output of about:support for both Firefox and Pale Moon, so we can compare how the browsers handle this, then it may give us some insight.
I am not clear on what you want me to do.
Do I open the library website, and then on another tab open about:support, and then copy the data?

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35652
Joined: 2011-08-28, 17:27
Location: Motala, SE

Re: website problem

Unread post by Moonchild » 2016-03-05, 13:28

You don't have to open the library website.
Just open about:support in both Firefox and Pale Moon and provide a copy of the data from both browsers as text in your reply, so we can compare. please use the
forum tag so it doesn't cause a huge post by default.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

greyowl

Re: website problem

Unread post by greyowl » 2016-03-05, 15:57

Here is the data requested for PM and Firefox:

Application Basics
------------------

Name: Pale Moon
Version: 26.1.1
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:38.9) Gecko/20100101 Goanna/2.0 Firefox/38.9 PaleMoon/26.1.1

Extensions
----------

Name: Movable Firefox Button
Version: 1.4.1-signed
Enabled: true
ID: movableAppButton@Merci.chao

Name: MozArchiver
Version: 1.0.0
Enabled: true
ID: mozarchiver@lootyhoof-pm

Name: NoScript
Version: 2.9.0.4
Enabled: true
ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: NoSquint
Version: 2.1.9.1-signed
Enabled: true
ID: nosquint@urandom.ca

Name: Self-Destructing Cookies
Version: 0.4.9
Enabled: true
ID: jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack

Name: Session Manager
Version: 0.8.1.7
Enabled: true
ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30}

Name: SmoothWheel (AMO)
Version: 0.45.8.20130519.3.1-signed
Enabled: true
ID: {5F590AA2-1221-4113-A6F4-A4BB62414FAC}

Name: uBlock Origin
Version: 1.6.2
Enabled: true
ID: uBlock0@raymondhill.net

Name: YouTube Flash Video Player
Version: 44.2
Enabled: true
ID: {f3bd3dd2-2888-44c5-91a2-2caeb33fb898}

Important Modified Preferences
------------------------------

browser.cache.disk.capacity: 102400
browser.cache.disk.smart_size.enabled: false
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size_cached_value: 307200
browser.places.smartBookmarksVersion: 4
browser.sessionstore.max_concurrent_tabs: 2
browser.sessionstore.max_windows_undo: 2
browser.startup.homepage: about.newtab
browser.startup.homepage_override.buildID: 20160222203642
browser.startup.homepage_override.mstone: 2.0.1
browser.tabs.closeWindowWithLastTab: false
browser.tabs.insertRelatedAfterCurrent: true
browser.tabs.onTop: true
browser.tabs.warnOnClose: false
browser.tabs.warnOnCloseOtherTabs: false
browser.urlbar.autocomplete.enabled: false
browser.urlbar.default.behavior: 1
browser.zoom.siteSpecific: false
dom.mozApps.used: true
extensions.lastAppVersion: 26.1.1
font.internaluseonly.changed: false
mousewheel.withcontrolkey.action: 3
network.cookie.prefsMigrated: true
network.http.speculative-parallel-limit: 0
places.database.lastMaintenance: 1457012362
places.history.enabled: false
places.history.expiration.transient_current_max_pages: 40246
plugin.disable_full_page_plugin_for_types:
plugin.importedState: true
plugin.state.flash: 1
plugin.state.npdsplay: 1
print.printer_FinePrint.print_bgcolor: false
print.printer_FinePrint.print_bgimages: false
print.printer_FinePrint.print_colorspace:
print.printer_FinePrint.print_command:
print.printer_FinePrint.print_downloadfonts: false
print.printer_FinePrint.print_duplex: 1515870810
print.printer_FinePrint.print_edge_bottom: 0
print.printer_FinePrint.print_edge_left: 0
print.printer_FinePrint.print_edge_right: 0
print.printer_FinePrint.print_edge_top: 0
print.printer_FinePrint.print_evenpages: true
print.printer_FinePrint.print_footercenter:
print.printer_FinePrint.print_footerleft: &PT
print.printer_FinePrint.print_footerright: &D
print.printer_FinePrint.print_headercenter:
print.printer_FinePrint.print_headerleft: &T
print.printer_FinePrint.print_headerright: &U
print.printer_FinePrint.print_in_color: true
print.printer_FinePrint.print_margin_bottom: 0.5
print.printer_FinePrint.print_margin_left: 0.5
print.printer_FinePrint.print_margin_right: 0.5
print.printer_FinePrint.print_margin_top: 0.5
print.printer_FinePrint.print_oddpages: true
print.printer_FinePrint.print_orientation: 0
print.printer_FinePrint.print_page_delay: 50
print.printer_FinePrint.print_paper_data: 1
print.printer_FinePrint.print_paper_height: 11.00
print.printer_FinePrint.print_paper_name:
print.printer_FinePrint.print_paper_size_type: 0
print.printer_FinePrint.print_paper_size_unit: 0
print.printer_FinePrint.print_paper_width: 8.50
print.printer_FinePrint.print_plex_name:
print.printer_FinePrint.print_resolution: 1515870810
print.printer_FinePrint.print_resolution_name:
print.printer_FinePrint.print_reversed: false
print.printer_FinePrint.print_scaling: 1.00
print.printer_FinePrint.print_shrink_to_fit: true
print.printer_FinePrint.print_to_file: false
print.printer_FinePrint.print_unwriteable_margin_bottom: 0
print.printer_FinePrint.print_unwriteable_margin_left: 0
print.printer_FinePrint.print_unwriteable_margin_right: 0
print.printer_FinePrint.print_unwriteable_margin_top: 0
print.printer_Lexmark_E352dn_XL-USB.print_bgcolor: false
print.printer_Lexmark_E352dn_XL-USB.print_bgimages: false
print.printer_Lexmark_E352dn_XL-USB.print_colorspace:
print.printer_Lexmark_E352dn_XL-USB.print_command:
print.printer_Lexmark_E352dn_XL-USB.print_downloadfonts: false
print.printer_Lexmark_E352dn_XL-USB.print_duplex: 1515870810
print.printer_Lexmark_E352dn_XL-USB.print_edge_bottom: 0
print.printer_Lexmark_E352dn_XL-USB.print_edge_left: 0
print.printer_Lexmark_E352dn_XL-USB.print_edge_right: 0
print.printer_Lexmark_E352dn_XL-USB.print_edge_top: 0
print.printer_Lexmark_E352dn_XL-USB.print_evenpages: true
print.printer_Lexmark_E352dn_XL-USB.print_footercenter:
print.printer_Lexmark_E352dn_XL-USB.print_footerleft: &PT
print.printer_Lexmark_E352dn_XL-USB.print_footerright: &D
print.printer_Lexmark_E352dn_XL-USB.print_headercenter:
print.printer_Lexmark_E352dn_XL-USB.print_headerleft: &T
print.printer_Lexmark_E352dn_XL-USB.print_headerright: &U
print.printer_Lexmark_E352dn_XL-USB.print_in_color: true
print.printer_Lexmark_E352dn_XL-USB.print_margin_bottom: 0.5
print.printer_Lexmark_E352dn_XL-USB.print_margin_left: 0.5
print.printer_Lexmark_E352dn_XL-USB.print_margin_right: 0.5
print.printer_Lexmark_E352dn_XL-USB.print_margin_top: 0.5
print.printer_Lexmark_E352dn_XL-USB.print_oddpages: true
print.printer_Lexmark_E352dn_XL-USB.print_orientation: 0
print.printer_Lexmark_E352dn_XL-USB.print_page_delay: 50
print.printer_Lexmark_E352dn_XL-USB.print_paper_data: 1
print.printer_Lexmark_E352dn_XL-USB.print_paper_height: 11.00
print.printer_Lexmark_E352dn_XL-USB.print_paper_name:
print.printer_Lexmark_E352dn_XL-USB.print_paper_size_type: 0
print.printer_Lexmark_E352dn_XL-USB.print_paper_size_unit: 0
print.printer_Lexmark_E352dn_XL-USB.print_paper_width: 8.50
print.printer_Lexmark_E352dn_XL-USB.print_plex_name:
print.printer_Lexmark_E352dn_XL-USB.print_resolution: 1515870810
print.printer_Lexmark_E352dn_XL-USB.print_resolution_name:
print.printer_Lexmark_E352dn_XL-USB.print_reversed: false
print.printer_Lexmark_E352dn_XL-USB.print_scaling: 1.00
print.printer_Lexmark_E352dn_XL-USB.print_shrink_to_fit: true
print.printer_Lexmark_E352dn_XL-USB.print_to_file: false
print.printer_Lexmark_E352dn_XL-USB.print_unwriteable_margin_bottom: 0
print.printer_Lexmark_E352dn_XL-USB.print_unwriteable_margin_left: 0
print.printer_Lexmark_E352dn_XL-USB.print_unwriteable_margin_right: 0
print.printer_Lexmark_E352dn_XL-USB.print_unwriteable_margin_top: 0
print.printer_pdfFactory_Pro.print_bgcolor: false
print.printer_pdfFactory_Pro.print_bgimages: false
print.printer_pdfFactory_Pro.print_colorspace:
print.printer_pdfFactory_Pro.print_command:
print.printer_pdfFactory_Pro.print_downloadfonts: false
print.printer_pdfFactory_Pro.print_duplex: 1515870810
print.printer_pdfFactory_Pro.print_edge_bottom: 0
print.printer_pdfFactory_Pro.print_edge_left: 0
print.printer_pdfFactory_Pro.print_edge_right: 0
print.printer_pdfFactory_Pro.print_edge_top: 0
print.printer_pdfFactory_Pro.print_evenpages: true
print.printer_pdfFactory_Pro.print_footercenter:
print.printer_pdfFactory_Pro.print_footerleft: &PT
print.printer_pdfFactory_Pro.print_footerright: &D
print.printer_pdfFactory_Pro.print_headercenter:
print.printer_pdfFactory_Pro.print_headerleft: &T
print.printer_pdfFactory_Pro.print_headerright: &U
print.printer_pdfFactory_Pro.print_in_color: true
print.printer_pdfFactory_Pro.print_margin_bottom: 0.5
print.printer_pdfFactory_Pro.print_margin_left: 0.5
print.printer_pdfFactory_Pro.print_margin_right: 0.5
print.printer_pdfFactory_Pro.print_margin_top: 0.5
print.printer_pdfFactory_Pro.print_oddpages: true
print.printer_pdfFactory_Pro.print_orientation: 0
print.printer_pdfFactory_Pro.print_page_delay: 50
print.printer_pdfFactory_Pro.print_paper_data: 1
print.printer_pdfFactory_Pro.print_paper_height: 11.00
print.printer_pdfFactory_Pro.print_paper_name:
print.printer_pdfFactory_Pro.print_paper_size_type: 0
print.printer_pdfFactory_Pro.print_paper_size_unit: 0
print.printer_pdfFactory_Pro.print_paper_width: 8.50
print.printer_pdfFactory_Pro.print_plex_name:
print.printer_pdfFactory_Pro.print_resolution: 1515870810
print.printer_pdfFactory_Pro.print_resolution_name:
print.printer_pdfFactory_Pro.print_reversed: false
print.printer_pdfFactory_Pro.print_scaling: 1.00
print.printer_pdfFactory_Pro.print_shrink_to_fit: true
print.printer_pdfFactory_Pro.print_to_file: false
print.printer_pdfFactory_Pro.print_unwriteable_margin_bottom: 0
print.printer_pdfFactory_Pro.print_unwriteable_margin_left: 0
print.printer_pdfFactory_Pro.print_unwriteable_margin_right: 0
print.printer_pdfFactory_Pro.print_unwriteable_margin_top: 0
privacy.clearOnShutdown.cache: false
privacy.clearOnShutdown.cookies: false
privacy.clearOnShutdown.downloads: false
privacy.clearOnShutdown.history: false
privacy.clearOnShutdown.sessions: false
privacy.cpd.extensions-nosquint: false
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.sanitizeOnShutdown: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1456280830

Graphics
--------

Adapter Description: MOBILITY RADEON 9000
Adapter Drivers: ati2dvag
Adapter RAM: Unknown
Device ID: 0x4c66
Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled: false (0.0.0.0)
Driver Date: 11-10-2005
Driver Version: 8.20.0.0
GPU #2 Active: false
GPU Accelerated Windows: 0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
Vendor ID: 0x1002
WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
windowLayerManagerRemote: false
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.10.10
Version in use: 4.10.10

NSS
Expected minimum version: 3.19.4.1 Basic ECC
Version in use: 3.19.4.1 Basic ECC

NSSSMIME
Expected minimum version: 3.19.4.1 Basic ECC
Version in use: 3.19.4.1 Basic ECC

NSSSSL
Expected minimum version: 3.19.4.1 Basic ECC
Version in use: 3.19.4.1 Basic ECC

NSSUTIL
Expected minimum version: 3.19.4
Version in use: 3.19.4
Application Basics
------------------

Name: Firefox
Version: 44.0.2
Build ID: 20160210153822
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:44.0) Gecko/20100101 Firefox/44.0
Multiprocess Windows: 0/1 (default: false)
Safe Mode: false

Crash Reports for the Last 3 Days
---------------------------------

All Crash Reports

Extensions
----------

Name: Beyond Australis
Version: 1.4.4
Enabled: true
ID: thefoxonlybetter@quicksaver

Name: Mozilla Archive Format
Version: 3.1.2
Enabled: true
ID: {7f57cf46-4467-4c2d-adfa-0cba7c507e54}

Name: NoScript
Version: 2.9.0.4
Enabled: true
ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: Self-Destructing Cookies
Version: 0.4.9
Enabled: true
ID: jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack

Name: Session Manager
Version: 0.8.1.10
Enabled: true
ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30}

Name: SmoothWheel (AMO)
Version: 0.45.8.20130519.3.1-signed
Enabled: true
ID: {5F590AA2-1221-4113-A6F4-A4BB62414FAC}

Name: uBlock Origin
Version: 1.6.2
Enabled: true
ID: uBlock0@raymondhill.net

Name: Avast Online Security
Version: 10.3.3.39
Enabled: false
ID: wrc@avast.com

Name: Avast SafePrice
Version: 10.3.5.39
Enabled: false
ID: sp@avast.com

Name: Free Download Manager extension
Version: 2.0.14
Enabled: false
ID: fdm_ffext@freedownloadmanager.org

Graphics
--------

Adapter Description: MOBILITY RADEON 9000
Adapter Drivers: ati2dvag
Adapter RAM: Unknown
Asynchronous Pan/Zoom: none
Device ID: 0x4c66
Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
DirectWrite Enabled: false (0.0.0.0)
Driver Date: 11-10-2005
Driver Version: 8.20.0.0
GPU #2 Active: false
GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
Subsys ID: 011d1028
Supports Hardware H264 Decoding: No; Failed to create H264 decoder
Vendor ID: 0x1002
WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
windowLayerManagerRemote: true
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 102400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.enabled: false
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 4
browser.download.folderList: 0
browser.download.importedFromSqlite: true
browser.download.useDownloadDir: false
browser.places.smartBookmarksVersion: 7
browser.search.useDBForOrder: true
browser.sessionstore.max_serialize_back: 5
browser.sessionstore.max_serialize_forward: 5
browser.sessionstore.upgradeBackup.latestBuildID: 20160210153822
browser.startup.homepage: about:home
browser.startup.homepage_override.buildID: 20160210153822
browser.startup.homepage_override.mstone: 44.0.2
browser.tabs.warnOnClose: false
browser.urlbar.autocomplete.enabled: false
browser.urlbar.suggest.bookmark: false
browser.urlbar.suggest.history: false
browser.urlbar.suggest.openpage: false
dom.apps.reset-permissions: true
dom.mozApps.used: true
extensions.lastAppVersion: 44.0.2
gfx.crash-guard.d3d11layers.appVersion: 44.0.2
gfx.crash-guard.d3d11layers.deviceID: 0x4c66
gfx.crash-guard.d3d11layers.driverVersion: 8.20.0.0
gfx.crash-guard.d3d11layers.feature-d2d: false
gfx.crash-guard.d3d11layers.feature-d3d11: false
gfx.crash-guard.status.d3d11layers: 2
media.gmp-gmpopenh264.lastUpdate: 1452262906
media.gmp-gmpopenh264.version: 1.5.3
media.gmp-manager.buildID: 20160210153822
media.gmp-manager.lastCheck: 1457099198
media.hardware-video-decoding.failed: true
network.cookie.cookieBehavior: 3
network.cookie.prefsMigrated: true
network.http.speculative-parallel-limit: 0
network.predictor.cleaned-up: true
network.prefetch-next: false
places.database.lastMaintenance: 1457100146
places.history.enabled: false
places.history.expiration.transient_current_max_pages: 40246
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.flash: 1
plugin.state.java: 0
plugin.state.np32dsw: 0
plugin.state.npdeployjava: 0
plugin.state.npwachk: 0
print.printer_FinePrint.print_bgcolor: false
print.printer_FinePrint.print_bgimages: false
print.printer_FinePrint.print_colorspace:
print.printer_FinePrint.print_command:
print.printer_FinePrint.print_downloadfonts: false
print.printer_FinePrint.print_duplex: 1515870810
print.printer_FinePrint.print_edge_bottom: 0
print.printer_FinePrint.print_edge_left: 0
print.printer_FinePrint.print_edge_right: 0
print.printer_FinePrint.print_edge_top: 0
print.printer_FinePrint.print_evenpages: true
print.printer_FinePrint.print_footercenter:
print.printer_FinePrint.print_footerleft: &PT
print.printer_FinePrint.print_footerright: &D
print.printer_FinePrint.print_headercenter:
print.printer_FinePrint.print_headerleft: &T
print.printer_FinePrint.print_headerright: &U
print.printer_FinePrint.print_in_color: true
print.printer_FinePrint.print_margin_bottom: 0.5
print.printer_FinePrint.print_margin_left: 0.300000011920929
print.printer_FinePrint.print_margin_right: 0.300000011920929
print.printer_FinePrint.print_margin_top: 0.5
print.printer_FinePrint.print_oddpages: true
print.printer_FinePrint.print_orientation: 0
print.printer_FinePrint.print_page_delay: 50
print.printer_FinePrint.print_paper_data: 1
print.printer_FinePrint.print_paper_height: 11.00
print.printer_FinePrint.print_paper_name:
print.printer_FinePrint.print_paper_size_type: 0
print.printer_FinePrint.print_paper_size_unit: 0
print.printer_FinePrint.print_paper_width: 8.50
print.printer_FinePrint.print_plex_name:
print.printer_FinePrint.print_resolution: 1515870810
print.printer_FinePrint.print_resolution_name:
print.printer_FinePrint.print_reversed: false
print.printer_FinePrint.print_scaling: 0.80
print.printer_FinePrint.print_shrink_to_fit: true
print.printer_FinePrint.print_to_file: false
print.printer_FinePrint.print_unwriteable_margin_bottom: 0
print.printer_FinePrint.print_unwriteable_margin_left: 0
print.printer_FinePrint.print_unwriteable_margin_right: 0
print.printer_FinePrint.print_unwriteable_margin_top: 0
privacy.clearOnShutdown.cache: false
privacy.clearOnShutdown.cookies: false
privacy.clearOnShutdown.downloads: false
privacy.clearOnShutdown.history: false
privacy.clearOnShutdown.sessions: false
privacy.donottrackheader.enabled: true
privacy.sanitize.didShutdownSanitize: true
privacy.sanitize.migrateClearSavedPwdsOnExit: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.sanitizeOnShutdown: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1455679686

Important Locked Preferences
----------------------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.11
Version in use: 4.11

NSS
Expected minimum version: 3.21 Basic ECC
Version in use: 3.21 Basic ECC

NSSSMIME
Expected minimum version: 3.21 Basic ECC
Version in use: 3.21 Basic ECC

NSSSSL
Expected minimum version: 3.21 Basic ECC
Version in use: 3.21 Basic ECC

NSSUTIL
Expected minimum version: 3.21
Version in use: 3.21

Experimental Features
---------------------

greyowl

Re: website problem

Unread post by greyowl » 2016-03-15, 13:46

Does the above data reveal any understanding of my website problem?

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35652
Joined: 2011-08-28, 17:27
Location: Motala, SE

Re: website problem

Unread post by Moonchild » 2016-03-17, 12:28

Driver Date: 11-10-2005

um.. you may want to get a more recent driver for your graphics hardware.

As for the issue differing on FF and PM: our rendering engine is significantly different from Firefox's, so what may work well in FF may not for us, and the other way around. But getting a driver that isn't 10 years old will likely make a big difference here. I'm pretty sure the Radeon 9000 series has more recent ones available.

Also, next time use the
tags when composing your post with lots of data, if you're about to post about:troubleshooting information like I asked?
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greyowl

Re: website problem

Unread post by greyowl » 2016-03-21, 15:05

Thank you for the explanation.

Do you happen to know of a reliable website for drivers?

I couldn't figure out how to use the "hide" function on the posting. Please explain.

Thanks

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eskaton
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Re: website problem

Unread post by eskaton » 2016-03-21, 15:51

Download this and run it to find the "latest" driver for your graphics.
http://support.amd.com/en-us/download/auto-detect-tool

Considering that part is from 2003 and only supports DirectX 8.1 (I think), I'm not sure you'll find much improvement or support from even slightly newer drivers.

greyowl

Re: website problem

Unread post by greyowl » 2016-03-21, 16:11

I downloaded the AMD Driver Auto Detect.

When I clicked on it, I got the following message:
autodectutility.exe is not a valid Win32 application

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eskaton
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Re: website problem

Unread post by eskaton » 2016-03-21, 16:50

Looks like that program is 64 bit, which isn't going to run on XP.
You can try here under the Manually Select Your Driver dropdowns: http://support.amd.com/en-us/download

However, when I go through searching for IGP and 9000 models, it only comes up with a driver from April of '06 that lists Win 2000 and not XP. I'd say that driver would work on XP, but it's odd it doesn't mention XP as it has been out for some time at that point. Also, it's only a few months newer than your current driver.

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Re: website problem

Unread post by Al6bus » 2016-03-21, 17:08

http://radeon.ru/drivers/amd/mobility/a ... _winxp.rar @ utorrent @ unzip
even with new drivers it doesn't help, your graphic too old, page loads only by cpu :roll:
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greyowl

Re: website problem

Unread post by greyowl » 2016-03-21, 18:23

Thank you for the help.

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Re: website problem

Unread post by Al6bus » 2016-03-21, 19:12

at last, if u installed new drivers, can u post there content of about:support? any changes? something interesting... thanks :)
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greyowl

Re: website problem

Unread post by greyowl » 2016-03-21, 19:17

Al6bus wrote:http://radeon.ru/drivers/amd/mobility/a ... _winxp.rar @ utorrent @ unzip
even with new drivers it doesn't help, your graphic too old, page loads only by cpu :roll:
How do I open this?

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Re: website problem

Unread post by Al6bus » 2016-03-21, 19:25

download it, using any torrent client => unzip archive => install

see post below :coffee:
You do not have the required permissions to view the files attached to this post.
Last edited by Al6bus on 2016-03-21, 19:48, edited 2 times in total.
Windows 7 Pro x64 - Pale Moon x64
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Re: website problem

Unread post by Al6bus » 2016-03-21, 19:41

direct link:
http://rghost.net/8FZ8fHRyy

unzip archive => install
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