Newest version of Hola plug-in crashes Pale Moon v 25.0.2

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robmadden1

Newest version of Hola plug-in crashes Pale Moon v 25.0.2

Unread post by robmadden1 » 2014-11-12, 23:39

Everytime I had it enabled it would cause Pale Moon to crash. Until what ever is causing the crashig issue with it I will just use Chrome version.

AdmiralAnimE

Re: Newest version of Hola plug-in crashes Pale Moon v 25.0.

Unread post by AdmiralAnimE » 2014-12-01, 15:59

For me Hola is crashing PM only on this page (or probably every page on that site that has a video). Firefox with the same version plugin and on the same page does not crash. Using PM 64 25.1 on Windows 7 64.

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Night Wing
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Re: Newest version of Hola plug-in crashes Pale Moon v 25.0.

Unread post by Night Wing » 2014-12-01, 17:27

@AdmiralAnimE

I just clicked on the link you provided on "that page" and this page does not crash my 64 bit linux Pale Moon 25.1.0 using 64 bit linux Mint 17.

I watched the whole Laracast video and it's close to 8 minutes long without any freezing or crashing.
Linux Mint 21.3 (Virginia) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
MX Linux 23.2 (Libretto) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
Linux Debian 12.5 (Bookworm) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox

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Moonchild
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Re: Newest version of Hola plug-in crashes Pale Moon v 25.0.

Unread post by Moonchild » 2014-12-01, 22:17

If you want me to investigate appcrashes, please include as much details as possible about the crash. If it doesn't actually crash Pale Moon, then please describe exactly what happens. "Steps to reproduce" the crash would also help.
On windows: please use AppCrashView to get a detailed report and include that also.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

AdmiralAnimE

Re: Newest version of Hola plug-in crashes Pale Moon v 25.0.

Unread post by AdmiralAnimE » 2014-12-02, 07:49

AppCrashView doesn't detect it.
What happens is palemoon stops responding and a window pops that lets me choose to close the program or fix the error. When I click the fix, it says "an unhandled win32 exception occured in palemoon.exe [2196]". This happens when im on the page for up to 30 seconds, it's different every time.

Edit: It seems it's happening heretoo. The number in the brackets is different every time.

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Night Wing
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Re: Newest version of Hola plug-in crashes Pale Moon v 25.0.

Unread post by Night Wing » 2014-12-02, 12:25

AdmiralAnimE wrote:Edit: It seems it's happening heretoo. The number in the brackets is different every time.
I don't have any problems on this page either.
Linux Mint 21.3 (Virginia) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
MX Linux 23.2 (Libretto) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
Linux Debian 12.5 (Bookworm) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox

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Moonchild
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Re: Newest version of Hola plug-in crashes Pale Moon v 25.0.

Unread post by Moonchild » 2014-12-04, 11:50

If you close the program, then AppCrashView should be able to get the windows error report for the crash, which will provide more insight.
The number in brackets is the "program ID" which is assigned when you start a program, and it will be different every time; that's normal.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

AdmiralAnimE

Re: Newest version of Hola plug-in crashes Pale Moon v 25.0.

Unread post by AdmiralAnimE » 2014-12-05, 17:56

It doesn't show anything. I open AppCrashView, open PM, wait for it to crash, click close. Nothing in AppCrashView...

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Moonchild
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Re: Newest version of Hola plug-in crashes Pale Moon v 25.0.

Unread post by Moonchild » 2014-12-05, 21:35

AdmiralAnimE wrote:It doesn't show anything. I open AppCrashView, open PM, wait for it to crash, click close. Nothing in AppCrashView...
That's not how this program works :) It's not a debugger -- instead, it reads the Windows Error Report files.
If you don't see anything there, then it likely means you have disabled the Windows Error Reporting (WER) service.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

AdmiralAnimE

Re: Newest version of Hola plug-in crashes Pale Moon v 25.0.

Unread post by AdmiralAnimE » 2014-12-06, 15:32

Sorry, I didn't realize it could be something like that. I usually tweak a lot of the windows settings. This is the report:
Version=1
EventType=APPCRASH
EventTime=130623532261187871
ReportType=2
Consent=1
ReportIdentifier=555e5b42-7d5c-11e4-b259-005056c00008
IntegratorReportIdentifier=555e5b41-7d5c-11e4-b259-005056c00008
Response.type=4
Sig[0].Name=Име на приложение
Sig[0].Value=palemoon.exe
Sig[1].Name=Версия на приложението
Sig[1].Value=25.1.0.5427
Sig[2].Name=Времево клеймо на приложението
Sig[2].Value=5460e3ee
Sig[3].Name=Име на неизправния модул
Sig[3].Value=xul.dll
Sig[4].Name=Версия на неизправния модул
Sig[4].Value=25.1.0.5427
Sig[5].Name=Времево клеймо на неизправния модул
Sig[5].Value=5460e36d
Sig[6].Name=Код на изключението
Sig[6].Value=c0000005
Sig[7].Name=Отместване на изключението
Sig[7].Value=000000000069fbde
DynamicSig[1].Name=Версия на ОС
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=ИД на езикова променлива
DynamicSig[2].Value=1026
DynamicSig[22].Name=Допълнителна информация 1
DynamicSig[22].Value=4d19
DynamicSig[23].Name=Допълнителна информация 2
DynamicSig[23].Value=4d19b55317b8daaadcd66628a9d536e6
DynamicSig[24].Name=Допълнителна информация 3
DynamicSig[24].Value=170b
DynamicSig[25].Name=Допълнителна информация 4
DynamicSig[25].Value=170b32fa5cb478b4f8c4d9c6b3bed658
UI[2]=C:\Program Files\Pale Moon\palemoon.exe
UI[3]=Pale Moon web browser спря да работи
UI[4]=Windows може да провери онлайн за решение на проблема.
UI[5]=Проверете онлайн за решение и затворете програмата
UI[6]=По-късно проверете онлайн за решение и затворете програмата
UI[7]=Затворете програмата
LoadedModule[0]=C:\Program Files\Pale Moon\palemoon.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\USER32.dll
LoadedModule[5]=C:\Windows\system32\GDI32.dll
LoadedModule[6]=C:\Windows\system32\LPK.dll
LoadedModule[7]=C:\Windows\system32\USP10.dll
LoadedModule[8]=C:\Windows\system32\msvcrt.dll
LoadedModule[9]=C:\Program Files\Pale Moon\MSVCR110.dll
LoadedModule[10]=C:\Program Files\Pale Moon\MSVCP110.dll
LoadedModule[11]=C:\Windows\system32\IMM32.DLL
LoadedModule[12]=C:\Windows\system32\MSCTF.dll
LoadedModule[13]=C:\Windows\system32\nvinitx.dll
LoadedModule[14]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[15]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[16]=C:\Windows\system32\RPCRT4.dll
LoadedModule[17]=C:\Windows\system32\guard64.dll
LoadedModule[18]=C:\Windows\system32\PSAPI.DLL
LoadedModule[19]=C:\Windows\system32\VERSION.dll
LoadedModule[20]=C:\Windows\system32\fltlib.dll
LoadedModule[21]=C:\Program Files\Pale Moon\mozglue.dll
LoadedModule[22]=C:\Program Files\Pale Moon\nss3.dll
LoadedModule[23]=C:\Windows\system32\WINMM.dll
LoadedModule[24]=C:\Windows\system32\WSOCK32.dll
LoadedModule[25]=C:\Windows\system32\WS2_32.dll
LoadedModule[26]=C:\Windows\system32\NSI.dll
LoadedModule[27]=C:\Program Files\Pale Moon\mozjs.dll
LoadedModule[28]=C:\Program Files\Pale Moon\mozalloc.dll
LoadedModule[29]=C:\Program Files\Pale Moon\gkmedias.dll
LoadedModule[30]=C:\Windows\system32\ole32.dll
LoadedModule[31]=C:\Windows\system32\MSIMG32.dll
LoadedModule[32]=C:\Program Files\Pale Moon\xul.dll
LoadedModule[33]=C:\Windows\system32\NETAPI32.dll
LoadedModule[34]=C:\Windows\system32\netutils.dll
LoadedModule[35]=C:\Windows\system32\srvcli.dll
LoadedModule[36]=C:\Windows\system32\wkscli.dll
LoadedModule[37]=C:\Windows\system32\SAMCLI.DLL
LoadedModule[38]=C:\Windows\system32\SHELL32.dll
LoadedModule[39]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[40]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[41]=C:\Windows\system32\WINNSI.DLL
LoadedModule[42]=C:\Windows\system32\UxTheme.dll
LoadedModule[43]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[44]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[45]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[46]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[47]=C:\Windows\system32\dwmapi.dll
LoadedModule[48]=C:\Windows\system32\dwrite.dll
LoadedModule[49]=C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks64.dll
LoadedModule[50]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll
LoadedModule[51]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[52]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[53]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
LoadedModule[54]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[55]=C:\Windows\system32\propsys.dll
LoadedModule[56]=C:\Windows\system32\ntmarta.dll
LoadedModule[57]=C:\Windows\system32\WLDAP32.dll
LoadedModule[58]=C:\Windows\system32\mswsock.dll
LoadedModule[59]=C:\Windows\System32\wshtcpip.dll
LoadedModule[60]=C:\Program Files\Pale Moon\browser\components\browsercomps.dll
LoadedModule[61]=C:\Windows\system32\profapi.dll
LoadedModule[62]=C:\Program Files\Pale Moon\softokn3.dll
LoadedModule[63]=C:\Program Files\Pale Moon\nssdbm3.dll
LoadedModule[64]=C:\Program Files\Pale Moon\freebl3.dll
LoadedModule[65]=C:\Program Files\Pale Moon\nssckbi.dll
LoadedModule[66]=C:\Windows\system32\WINTRUST.dll
LoadedModule[67]=C:\Windows\system32\CRYPT32.dll
LoadedModule[68]=C:\Windows\system32\MSASN1.dll
LoadedModule[69]=C:\Windows\system32\dxgi.dll
LoadedModule[70]=C:\Windows\system32\DXGIDebug.dll
LoadedModule[71]=C:\Windows\system32\d3d10_1.dll
LoadedModule[72]=C:\Windows\system32\d3d10_1core.dll
LoadedModule[73]=C:\Windows\system32\d3d11.dll
LoadedModule[74]=C:\Windows\system32\nvwgf2umx.dll
LoadedModule[75]=C:\Windows\system32\bcrypt.dll
LoadedModule[76]=C:\Windows\system32\nvspcap64.dll
LoadedModule[77]=C:\Windows\system32\d2d1.dll
LoadedModule[78]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[79]=C:\Windows\system32\mscms.dll
LoadedModule[80]=C:\Windows\system32\USERENV.dll
LoadedModule[81]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[82]=C:\Windows\system32\rsaenh.dll
LoadedModule[83]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[84]=C:\Windows\System32\MMDevApi.dll
LoadedModule[85]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[86]=C:\Windows\System32\wship6.dll
LoadedModule[87]=C:\Windows\system32\NLAapi.dll
LoadedModule[88]=C:\Windows\system32\napinsp.dll
LoadedModule[89]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[90]=C:\Windows\system32\DNSAPI.dll
LoadedModule[91]=C:\Windows\System32\winrnr.dll
LoadedModule[92]=C:\Windows\system32\WININET.dll
LoadedModule[93]=C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[94]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[95]=C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[96]=C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule[97]=C:\Windows\system32\normaliz.DLL
LoadedModule[98]=C:\Windows\system32\iertutil.dll
LoadedModule[99]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[100]=C:\Windows\system32\Secur32.dll
LoadedModule[101]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[102]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
LoadedModule[103]=C:\Windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
LoadedModule[104]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
LoadedModule[105]=C:\Windows\system32\explorerframe.dll
LoadedModule[106]=C:\Windows\system32\DUser.dll
LoadedModule[107]=C:\Windows\system32\DUI70.dll
LoadedModule[108]=C:\Windows\system32\rasadhlp.dll
LoadedModule[109]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[110]=C:\Windows\system32\Opengl32.dll
LoadedModule[111]=C:\Windows\system32\GLU32.dll
LoadedModule[112]=C:\Windows\system32\DDRAW.dll
LoadedModule[113]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[114]=C:\Windows\system32\nvoglv64.DLL
LoadedModule[115]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[116]=C:\Windows\system32\WINSTA.dll
LoadedModule[117]=C:\Windows\system32\mfplat.dll
LoadedModule[118]=C:\Windows\system32\AVRT.dll
LoadedModule[119]=C:\Windows\system32\mfreadwrite.dll
LoadedModule[120]=C:\Windows\system32\mf.dll
LoadedModule[121]=C:\Windows\system32\ATL.DLL
LoadedModule[122]=C:\Windows\system32\ksuser.dll
LoadedModule[123]=C:\Windows\system32\dxva2.dll
LoadedModule[124]=C:\Windows\system32\devenum.dll
LoadedModule[125]=C:\Windows\system32\msdmo.dll
LoadedModule[126]=C:\Windows\system32\apphelp.dll
LoadedModule[127]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[128]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[129]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[130]=C:\Users\AdmiralAnimE\AppData\Local\MEGAsync\ShellExtX64.dll
LoadedModule[131]=C:\Windows\system32\MSVCR100.dll
LoadedModule[132]=C:\Windows\system32\MSVCP100.dll
LoadedModule[133]=C:\Windows\system32\SSCbFsMntNtf3.dll
LoadedModule[134]=C:\Windows\system32\EhStorShell.dll
LoadedModule[135]=C:\Windows\System32\cscui.dll
LoadedModule[136]=C:\Windows\System32\CSCDLL.dll
LoadedModule[137]=C:\Windows\system32\CSCAPI.dll
LoadedModule[138]=C:\Windows\system32\ntshrui.dll
LoadedModule[139]=C:\Windows\system32\slc.dll
LoadedModule[140]=C:\Windows\system32\icm32.dll
LoadedModule[141]=C:\Windows\system32\d3d9.dll
LoadedModule[142]=C:\Windows\system32\d3d8thk.dll
LoadedModule[143]=C:\Windows\system32\nvd3dumx.dll
LoadedModule[144]=C:\Windows\system32\powrprof.dll
LoadedModule[145]=C:\Windows\System32\msmpeg2vdec.dll
LoadedModule[146]=C:\Windows\System32\EVR.dll
FriendlyEventName=Спиране на работата
ConsentKey=APPCRASH
AppName=Pale Moon web browser
AppPath=C:\Program Files\Pale Moon\palemoon.exe
Some strings are in Bulgarian, but I don't think you'd need a translation :D