Can't login to Amazon account

General discussion and compatibility support about browser plug-ins.
(e.g. Adobe Flash, Java plugin, authentication plugins, Unity)

Moderators: satrow, FranklinDM, Lootyhoof

rmalcolm
New to the forum
New to the forum
Posts: 1
Joined: Mon, 06 Nov 2017, 16:04

Can't login to Amazon account

Unread postby rmalcolm » Mon, 06 Nov 2017, 17:16

Recently, PM will not allow me to login to my Amazon account. PM instantly shuts down and I get an error message "plugin container has stopped working". I am running PM Version: 27.5.1 (32-bit) and have recently updated Flash. Youtube works fine and I can login to the Amazon account from several other browsers. Any suggestions?

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 22126
Joined: Sun, 28 Aug 2011, 17:27
Location: 58.5°N 15.5°E
Contact:

Re: Can't login to Amazon account

Unread postby Moonchild » Mon, 06 Nov 2017, 21:29

I'm having no issue with logging into Amazon (I've recently done some business with them).
If you're having issues with the latest update of Flash crashing and taking the browser down with it (and Amazon for some reason uses Flash on their login page...?) then I'd suggest a few things to try:

  1. Go to Add-Ons in the browser, category "plugins", click the "Options" button in the Flash plugin entry, and deselect the option "Enable Flash protected mode". Restart the browser to make sure the plugin state is properly refreshed, and try logging in again.
  2. If that doesn't help, set the Flash plugin to "Ask to activate" -- hidden instances of Flash will no longer automatically run in that case, and I don't think Amazon actually needs Flash for anything in their login procedure.
  3. If that still doesn't work or you don't like having to manually activate flash on web pages, you can try rolling back to the previous version of Flash.
Improving Mozilla code: You know you're on the right track with code changes when you spend the majority of your time deleting code.

"If you want to build a better world for yourself, you have to be willing to build one for everybody." -- Coyote Osborne

Image

extra_D_string
Hobby Astronomer
Hobby Astronomer
Posts: 29
Joined: Tue, 06 Mar 2018, 18:57

Re: Can't login to Amazon account

Unread postby extra_D_string » Tue, 06 Mar 2018, 21:51

No trouble signing in to amazon.

SYSTEM:
Laptop computer, 32bit
Pale Moon 27.8.0
Flash Player plugin, 28.0.0.161 current version
Windows Vista


Return to “Browser plug-ins”

Who is online

Users browsing this forum: No registered users and 2 guests