I cannot install Add-ons

Add-ons for Pale Moon and other applications
General discussion, compatibility, contributed extensions, themes, plugins, and more.

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coffeebreak
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Re: I cannot install Add-ons

Unread post by coffeebreak » 2022-01-31, 00:13

Sifat wrote:
2022-01-30, 20:17
I am using the latest updated browser
1. Are you also using OFFICIAL Pale Moon, or do you use a fork?

2. Also, have you in some way altered the browser's user agent?

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Moonchild
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Re: I cannot install Add-ons

Unread post by Moonchild » 2022-01-31, 01:31

Sifat wrote:
2022-01-30, 20:15
ron_1 wrote:
2022-01-26, 13:26
Are you using the most current version, 29.4.4?
yes i am using the latest version
i have also check for update and there is no update available, palemoon full updated
According to the log I just looked at, you aren't using 29.4.4, but rather 29.4.0.2 -- In addition, you don't seem to be using an official version. So why don't you stop trying to dodge the question which has been repeatedly asked and honestly just tell us what you're using? Because as far as I can tell the add-ons site is correctly saying you're not on Pale Moon and helpfully directs you to where you can get it.
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Sifat
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Re: I cannot install Add-ons

Unread post by Sifat » 2022-01-31, 12:09

Moonchild wrote:
2022-01-31, 01:31
Sifat wrote:
2022-01-30, 20:15
ron_1 wrote:
2022-01-26, 13:26
Are you using the most current version, 29.4.4?
yes i am using the latest version
i have also check for update and there is no update available, palemoon full updated
According to the log I just looked at, you aren't using 29.4.4, but rather 29.4.0.2 -- In addition, you don't seem to be using an official version. So why don't you stop trying to dodge the question which has been repeatedly asked and honestly just tell us what you're using? Because as far as I can tell the add-ons site is correctly saying you're not on Pale Moon and helpfully directs you to where you can get it.
thank u, I didn't know i am not using older version, I checked for update and it said updated (i downloaded palemoon from the archieved), now i have found that I am using 29.4.0.2 and latest is 29.4.4 i have installed the latest one now.

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Moonchild
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Re: I cannot install Add-ons

Unread post by Moonchild » 2022-01-31, 16:30

Sifat wrote:
2022-01-31, 12:09
i have installed the latest one now.
Curious, I wonder how you did that since we don't support Windows XP... ;P
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

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gepus
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Re: I cannot install Add-ons

Unread post by gepus » 2022-01-31, 17:46

Congratulations Sifat!
You managed with your first crooked post on the forum to generate 24 replies.
Not bad for a starter. :D

coffeebreak
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Re: I cannot install Add-ons

Unread post by coffeebreak » 2022-01-31, 19:29

Sifat wrote:
2022-01-31, 12:09
i have installed the latest one now.
If you are using Windows XP then, no, you haven't.

Sifat, the Add-ons site can tell which operating system you use (as well as which browser version) and it responds based on that information. No amount of posting that you use something different will change that.

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Sifat
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Re: I cannot install Add-ons

Unread post by Sifat » 2022-02-03, 17:13

Moonchild wrote:
2022-01-31, 16:30

Curious, I wonder how you did that since we don't support Windows XP... ;P
I am using windows 7 and now I can install Add-ons to after re-installing. I have got only one app (probably a game) which says I am using XP, other apps installed correctly, such as palemoon
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Sifat
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Re: I cannot install Add-ons

Unread post by Sifat » 2022-02-03, 17:22

Moonchild wrote:
2022-01-31, 16:30
Sifat wrote:
2022-01-31, 12:09
i have installed the latest one now.
Curious, I wonder how you did that since we don't support Windows XP... ;P
"I want to thank u all, as well as want to say sorry, I was using a old version.
Thanks for cooperating and help me to solve my problem."

Can it be pinged to all others who helped me