Page 1 of 1

Need help with setting up sync on android!

Posted: 2017-08-13, 19:14
by lunatone00
I synced on my computer already, and I've tried to do it for android but it's not working! I was following this (http://www.palemoon.org/sync/help/easy-setup.shtml), but I don't see a 12-character code - just dots.

Re: Need help with setting up sync on android!

Posted: 2017-08-15, 09:35
by Atsuki
I'm getting the same error and I've tried everything online that I can find. :?

Re: Need help with setting up sync on android!

Posted: 2017-08-15, 19:25
by Moonchild
Please pay close attention to which steps you have to perform on a desktop installation and which steps you have to perform on your mobile device.

Re: Need help with setting up sync on android!

Posted: 2017-08-15, 20:12
by ruiNation
Moonchild wrote:Please pay close attention to which steps you have to perform on a desktop installation and which steps you have to perform on your mobile device.
I'm following steps as described but this is all I see on the Android app

Image

What am I doing wrong?

Re: Need help with setting up sync on android!

Posted: 2017-08-15, 20:47
by Moonchild
I'll check if the server is running properly.

Re: Need help with setting up sync on android!

Posted: 2017-08-15, 20:53
by Moonchild
For some mysterious reason the server was powered off. I rebooted it.

EDIT: Checked and should be functioning; I'll ask support what happened to the server

Re: Need help with setting up sync on android!

Posted: 2017-08-15, 21:54
by ruiNation
Moonchild wrote:For some mysterious reason the server was powered off. I rebooted it.

EDIT: Checked and should be functioning; I'll ask support what happened to the server
Thank you, it works for me now.

Re: Need help with setting up sync on android!

Posted: 2017-08-15, 21:55
by Moonchild
Update: Apparently the server had been in an OFF state for 4 days, without any discernible reason.
Please let me know immediately if this happens again, so I can have them on it right away and maybe find out why their VPSes just shut down for no apparent reason.

Re: Need help with setting up sync on android!

Posted: 2017-08-17, 13:46
by Atsuki
Thanks so much! It's working now. :)

Re: Need help with setting up sync on android!

Posted: 2017-08-17, 13:50
by Moonchild
I've made sure to get some server watchdogs running so I'm informed when servers go down. The provider didn't have an answer as to why the server was off.