Palemoon crashes all the time here too

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Aleph

Palemoon crashes all the time here too

Post by Aleph » 2015-07-05, 07:21

Hi friends,

I installed Palemoon on "Antix 15" but it crashes all the time.

Gtk theme: Faenza-Cupertino-Mini

I had installed AdblockPlus and Ghostery, deleted the two add-ons but the crashes persists.

Any advice?

Info:

Code: Select all

$ palemoon
Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkRange::activate-slider' of type `gboolean' from rc file value "((GString*) 0x7efff71fe9a0)" of type `GString'
Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkRange::activate-slider' of type `gboolean' from rc file value "((GString*) 0x7efff71fe9a0)" of type `GString'
Violación de segmento
luis@antix1:~
$ 
###!!! [Child][SyncChannel] Error: Channel error: cannot send/recv

Code: Select all

$ inxi -F
System:    Host: antix1 Kernel: 4.0.5-antix.2-amd64-smp x86_64 (64 bit)
           Desktop: IceWM 1.3.8
           Distro: antiX-15-V_x64-full Killah P 30 June 2015
Machine:   System: LENOVO product: 6457CB6 v: ThinkPad T61
           Mobo: LENOVO model: 6457CB6
           Bios: LENOVO v: 7LETB2WW (2.12 ) date: 02/20/2008
CPU:       Dual core Intel Core2 Duo T7500 (-MCP-) cache: 4096 KB 
           clock speeds: max: 2201 MHz 1: 800 MHz 2: 1600 MHz
Graphics:  Card: NVIDIA G86M [Quadro NVS 140M]
           Display Server: X.Org 1.16.4 driver: nvidia
           Resolution: 1280x800@59.91hz
           GLX Renderer: Quadro NVS 140M/PCIe/SSE2
           GLX Version: 3.3.0 NVIDIA 340.76
Audio:     Card Intel 82801H (ICH8 Family) HD Audio Controller
           driver: snd_hda_intel
           Sound: ALSA v: k4.0.5-antix.2-amd64-smp
Network:   Card-1: Intel 82566MM Gigabit Network Connection driver: e1000e
           IF: eth0 state: down mac: 00:1c:25:78:64:e3
           Card-2: Intel PRO/Wireless 4965 AG or AGN [Kedron] Network Connection
           driver: iwl4965
           IF: wlan0 state: up mac: 00:1f:3b:35:4c:57
Drives:    HDD Total Size: 100.0GB (7.9% used)
           ID-1: /dev/sda model: HITACHI_HTS72201 size: 100.0GB
Partition: ID-1: / size: 17G used: 3.6G (23%) fs: ext4 dev: /dev/sda5
           ID-2: swap-1 size: 4.29GB used: 0.00GB (0%) fs: swap dev: /dev/sda4
Sensors:   System Temperatures: cpu: 58.0C mobo: 46.0C gpu: 65C
           Fan Speeds (in rpm): cpu: 3065
Info:      Processes: 116 Uptime: 48 min Memory: 508.9/3890.2MB
           Client: Shell (bash) inxi: 2.2.25 

SvenG

gtk2-engines-oxygen Bug

Post by SvenG » 2015-07-06, 08:45

Only thing I found concerning this error message is this
http://stackoverflow.com/questions/2014 ... lbar-error

Aleph

Re: Palemoon crashes all the time here too

Post by Aleph » 2015-07-06, 09:15

SvenG wrote:Only thing I found concerning this error message is this
http://stackoverflow.com/questions/2014 ... lbar-error
Thanks SvenG,

My gtk2 theme was Mediterraneanwhite, I changed /gtk-2.0/gtkrc

Code: Select all

GtkScrollbar::activate-slider=FALSE
by

Code: Select all

GtkScrollbar::activate-slider=0
but after a reboot it doesen't wok... :(

More ideas?

SvenG

Re: Palemoon crashes all the time here too

Post by SvenG » 2015-07-06, 09:33

Aleph wrote:More ideas?
Unfortunately not, that was the only real solution that was given (many reports had no reply). Maybe try another theme? Just to see if it is theme related.

Aleph

Re: Palemoon crashes all the time here too

Post by Aleph » 2015-07-06, 10:43

I tried others themes but not solution...

I was testing more deeply. The crash happens always when I do click on the links of this webpage:

http://www.huffingtonpost.es/

Could be a clue?

SvenG

Re: Palemoon crashes all the time here too

Post by SvenG » 2015-07-06, 11:06

Aleph wrote:I tried others themes but not solution...

I was testing more deeply. The crash happens always when I do click on the links of this webpage:

http://www.huffingtonpost.es/

Could be a clue?
Ah, so it is not "always" crashing, just in certain situations? Does it happen on other sites as well or just this particular one?

The Gtk message might in this case be totally unrelated to the crash. Have you tried to use that website in a blank profile? On my end browsing that website with a blank Pale Moon profile doesn't cause any issues.

Aleph

Re: Palemoon crashes all the time here too

Post by Aleph » 2015-07-06, 11:31

Sorry SvenG, how should I set a blank profile...?

Aleph

Re: Palemoon crashes all the time here too

Post by Aleph » 2015-07-06, 11:36

Crashed just now also with this webpage:

http://www.diariodesevilla.es/

The same issue, clicking links...

SvenG

Re: Palemoon crashes all the time here too

Post by SvenG » 2015-07-06, 11:43

Aleph wrote:Sorry SvenG, how should I set a blank profile...?
Open Pale Moon from the terminal as palemoon -p, this opens the profile manager, next create a new profile and start Pale Moon.

Aleph

Re: Palemoon crashes all the time here too

Post by Aleph » 2015-07-06, 11:52

Thje same problen with a blank profile:

Code: Select all

$ palemoon -p
Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkRange::activate-slider' of type `gboolean' from rc file value "((GString*) 0x7f934c65f2c0)" of type `GString'
Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkRange::activate-slider' of type `gboolean' from rc file value "((GString*) 0x7f934c65f2c0)" of type `GString'
Violación de segmento

SvenG

Re: Palemoon crashes all the time here too

Post by SvenG » 2015-07-06, 14:22

Do any of these messages appear as well, when you just open and close Pale Moon (without causing a crash)? That Gtk is complaining because of something is actually rather normal when you start a program but doesn't necessarily cause any trouble. My guess is that these are normal and we only have the segfault (Violación de segmento?) which can be caused by lots of things.

Aleph

Re: Palemoon crashes all the time here too

Post by Aleph » 2015-07-06, 14:43

i tried it now and Yes, also appears without crash:..

Code: Select all

$ palemoon
Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkRange::activate-slider' of type `gboolean' from rc file value "((GString*) 0x7f8ee57d7b20)" of type `GString'
luis@antix1:~

Aleph

Re: Palemoon crashes all the time here too

Post by Aleph » 2015-07-08, 08:27

Well, if we have not a solution I will uninstall Palemoon because is not usable.

I will wait for a new release.

Thanks.

SvenG

Re: Palemoon crashes all the time here too

Post by SvenG » 2015-07-08, 08:35

Well, I have no ideas that lead to a specific point. It just crashes on certain sites, which could be caused a lots of things, I imagine stuff such as hardware acceleration, a buggy plugin or driver (stuff that isn't even related to the browser directly).

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Re: Palemoon crashes all the time here too

Post by Night Wing » 2015-07-08, 09:17

Aleph wrote:Well, if we have not a solution I will uninstall Palemoon because is not usable.

I will wait for a new release.
I clicked on every link on that website's page and no crashing and I'm using 64 bit linux Pale Moon 25.5.0 in 64 bit linux Mint 17.

In my opinion, the stability you're experiencing is not on Pale Moon's side. I'm guessing you've done something on your end which is making Pale Moon unstable so waiting for a new release probably won't solve your problem until the underlying problem is found.
Linux Mint 20 (Ulyana) Xfce 64 Bit with 64 Bit linux Pale Moon

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Re: Palemoon crashes all the time here too

Post by Moonchild » 2015-07-08, 11:58

If a problem is found that can't be reproduced by us, and the reporter bails before the cause is found, then "waiting for a new release" will not help, either, because there won't be anything known to the developers to "fix".
It's your choice to uninstall and stop here, but that inherently means the problem for you won't go away with a later version, either. We aren't magicians ;)
"There will be times when the position you advocate, no matter how well framed and supported, will not be accepted by the public simply because you are who you are." -- Merrill Rose
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SvenG

Re: Palemoon crashes all the time here too

Post by SvenG » 2015-07-08, 15:22

While you are right, Moonchild, it doesn't help the user now. If he can't track down what is the problem, the only thing he has is a crashing browser, which is not necessarily a pleasure to use. So he is at least in the short run better off switching to another browser, an understandable move. The more important question is: how can we help him find the culprit?

Axiomatic

Re: Palemoon crashes all the time here too

Post by Axiomatic » 2015-07-08, 16:17

@Aleph can you navigate to 'about:support' and copy, and paste all the information given inside a code tag? (Specifically the Important Modified Preferences, and your Graphics sections.)
Off-topic:
Are there any binaries for the Linux builds with debugging symbols enabled? If so someone should provide Aleph with a build. Then we can use gdb to be certain whether is a Pale Moon issue or a third party interaction issue.

Aleph

Re: Palemoon crashes all the time here too

Post by Aleph » 2015-07-08, 16:53

Hi Axiomatic here is:

Code: Select all

Application Basics
------------------

Name: Pale Moon
Version: 25.5.0
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:25.5) Gecko/20150625 Firefox/31.9 PaleMoon/25.5.0

Extensions
----------

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.smart_size_cached_value: 307200
browser.cache.disk.smart_size.first_run: false
browser.places.smartBookmarksVersion: 4
browser.startup.homepage_override.buildID: 20150625145429
browser.startup.homepage_override.mstone: 25.5.0
extensions.lastAppVersion: 25.5.0
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 101981
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true

Graphics
--------

Adapter Description: NVIDIA Corporation -- Quadro NVS 140M/PCIe/SSE2
Device ID: Quadro NVS 140M/PCIe/SSE2
Driver Version: 3.3.0 NVIDIA 340.76
GPU Accelerated Windows: 0/1 Basic
Vendor ID: NVIDIA Corporation
WebGL Renderer: NVIDIA Corporation -- Quadro NVS 140M/PCIe/SSE2
windowLayerManagerRemote: false
AzureCanvasBackend: cairo
AzureContentBackend: cairo
AzureFallbackCanvasBackend: none

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.10.8
Version in use: 4.10.8

NSS
Expected minimum version: 3.19 Basic ECC
Version in use: 3.19 Basic ECC

NSSSMIME
Expected minimum version: 3.19 Basic ECC
Version in use: 3.19 Basic ECC

NSSSSL
Expected minimum version: 3.19 Basic ECC
Version in use: 3.19 Basic ECC

NSSUTIL
Expected minimum version: 3.19
Version in use: 3.19

Axiomatic

Re: Palemoon crashes all the time here too

Post by Axiomatic » 2015-07-09, 00:31

Aleph wrote:Hi Axiomatic here is:

Code: Select all

Application Basics
------------------

Name: Pale Moon
Version: 25.5.0
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:25.5) Gecko/20150625 Firefox/31.9 PaleMoon/25.5.0

Extensions
----------

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.smart_size_cached_value: 307200
browser.cache.disk.smart_size.first_run: false
browser.places.smartBookmarksVersion: 4
browser.startup.homepage_override.buildID: 20150625145429
browser.startup.homepage_override.mstone: 25.5.0
extensions.lastAppVersion: 25.5.0
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 101981
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true

Graphics
--------

Adapter Description: NVIDIA Corporation -- Quadro NVS 140M/PCIe/SSE2
Device ID: Quadro NVS 140M/PCIe/SSE2
Driver Version: 3.3.0 NVIDIA 340.76
GPU Accelerated Windows: 0/1 Basic
Vendor ID: NVIDIA Corporation
WebGL Renderer: NVIDIA Corporation -- Quadro NVS 140M/PCIe/SSE2
windowLayerManagerRemote: false
AzureCanvasBackend: cairo
AzureContentBackend: cairo
AzureFallbackCanvasBackend: none

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.10.8
Version in use: 4.10.8

NSS
Expected minimum version: 3.19 Basic ECC
Version in use: 3.19 Basic ECC

NSSSMIME
Expected minimum version: 3.19 Basic ECC
Version in use: 3.19 Basic ECC

NSSSSL
Expected minimum version: 3.19 Basic ECC
Version in use: 3.19 Basic ECC

NSSUTIL
Expected minimum version: 3.19
Version in use: 3.19
This is a long shot the only reason I suggest this is because you are running a NVIDIA graphics card. Try changing the about:config preference of 'gfx.xrender.enabled' to 'false'. Side note: You may also have to set 'layers.acceleration.force-enabled' to 'true', and 'gfx.work-around-driver-bugs' to 'false' since well, NVIDIA. (Restart your browser after you applied the changes, and see if you can recreate the segmentation fault.)

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