Ebay 'return item' NEXT button greyed out

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sindi
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Ebay 'return item' NEXT button greyed out

Post by sindi » 2020-05-22, 14:22

https://www.ebay.com/rt/ReturnCreateVie ... 4908095513

Return Item, Why are you returning this item.

I select a reason (any reason) and the NEXT button remains greyed out.

Latest PM 28.9.3, Puppy Linux Precise-Light-5.7.1 with noPAE 3.14.56 kernel.

The same page works (very slowly) with Firefox 68.6.0 ESR.

I did not test with Windows or any other linux version.

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athenian200
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Re: Ebay 'return item' NEXT button greyed out

Post by athenian200 » 2020-05-22, 15:54

I can't test that page, your link doesn't work. It displays a page saying "Something went wrong. It's not you, it's us. Please go back and try again." I think it's only visible to the person who is returning the item...

I was very curious about this page because it reminds me of another page with issues I looked at recently.
"The rising sun will eventually set / A newborn's life will fade. / From sun to moon, moon to sun... / Give peaceful rest to the living dead." — The Legend of Zelda: Ocarina of Time

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billmcct
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Re: Ebay 'return item' NEXT button greyed out

Post by billmcct » 2020-05-22, 16:28

You need to be logged in under his profile.

Happy Pale Moon 29.x.x 32bit user on Win 7 x64 and Win 8.1 x64.

But hey y'all, I still ride everywhere with my "Chumpy Bear."

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macus
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Re: Ebay 'return item' NEXT button greyed out

Post by macus » 2020-06-08, 21:31

Hi all, first post here. Just wanted to say that I'm having the same exact issue as the OP: the Next button on eBay's reason-for-return page stays disabled regardless of which selection I make. I'm using Windows 10 1803 and PM 28.10.0. It doesn't work even in Safe Mode. I hope someone can get to the bottom of this. Thanks.

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macus
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Re: Ebay 'return item' NEXT button greyed out

Post by macus » 2020-06-08, 21:49

Sorry, meant to add a screenshot:
ebay Next button disabled even in safe mode - Copy (2).jpg

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Moonchild
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Re: Ebay 'return item' NEXT button greyed out

Post by Moonchild » 2020-06-08, 21:57

How about contacting eBay customer service?
It's not like we can analyze this on our end, it being their (minified) scripting, and requiring a completed purchase and return prerequisite to even -see- the page...
"Son, in life you do not fight battles because you expect to win, you fight them merely because they need to be fought." -- Snagglepuss
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macus
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Re: Ebay 'return item' NEXT button greyed out

Post by macus » 2020-06-09, 23:21

OK, I understand your difficulty here. I'll see what they say. (It'll probably be "Use Chrome".)

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cartel
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Re: Ebay 'return item' NEXT button greyed out

Post by cartel » 2020-12-13, 10:46

2020050.jpg
same problem!!
ImageImage

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Lunokhod
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Re: Ebay 'return item' NEXT button greyed out

Post by Lunokhod » 2021-04-14, 13:04

Found this same thing today, although I didn't try with a fresh profile, I logged in with Chromium to get past it.
Wait, it's all Ohio? Always has been...

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Re: Ebay 'return item' NEXT button greyed out

Post by Moonchild » 2021-04-14, 14:00

ebay is using a "global event" in their radio button click handler. I doubt they have any interest in fixing it; I already tried contacting them about it but received no reply in months.
Perhaps if they get enough individual reports they will do something.
"Son, in life you do not fight battles because you expect to win, you fight them merely because they need to be fought." -- Snagglepuss
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