Ebay 'return item' NEXT button greyed out
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Ebay 'return item' NEXT button greyed out
https://www.ebay.com/rt/ReturnCreateVie ... 4908095513
Return Item, Why are you returning this item.
I select a reason (any reason) and the NEXT button remains greyed out.
Latest PM 28.9.3, Puppy Linux Precise-Light-5.7.1 with noPAE 3.14.56 kernel.
The same page works (very slowly) with Firefox 68.6.0 ESR.
I did not test with Windows or any other linux version.
Return Item, Why are you returning this item.
I select a reason (any reason) and the NEXT button remains greyed out.
Latest PM 28.9.3, Puppy Linux Precise-Light-5.7.1 with noPAE 3.14.56 kernel.
The same page works (very slowly) with Firefox 68.6.0 ESR.
I did not test with Windows or any other linux version.
- athenian200
- Contributing developer
- Posts: 381
- Joined: 2018-10-28, 19:56
- Location: Texas
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Re: Ebay 'return item' NEXT button greyed out
I can't test that page, your link doesn't work. It displays a page saying "Something went wrong. It's not you, it's us. Please go back and try again." I think it's only visible to the person who is returning the item...
I was very curious about this page because it reminds me of another page with issues I looked at recently.
I was very curious about this page because it reminds me of another page with issues I looked at recently.
"The rising sun will eventually set / A newborn's life will fade. / From sun to moon, moon to sun... / Give peaceful rest to the living dead." — The Legend of Zelda: Ocarina of Time


Re: Ebay 'return item' NEXT button greyed out
You need to be logged in under his profile.
Windows 8.1 (x64) - Current Pale Moon Release (x86)
Re: Ebay 'return item' NEXT button greyed out
Hi all, first post here. Just wanted to say that I'm having the same exact issue as the OP: the Next button on eBay's reason-for-return page stays disabled regardless of which selection I make. I'm using Windows 10 1803 and PM 28.10.0. It doesn't work even in Safe Mode. I hope someone can get to the bottom of this. Thanks.
Re: Ebay 'return item' NEXT button greyed out
Sorry, meant to add a screenshot:
Re: Ebay 'return item' NEXT button greyed out
How about contacting eBay customer service?
It's not like we can analyze this on our end, it being their (minified) scripting, and requiring a completed purchase and return prerequisite to even -see- the page...
It's not like we can analyze this on our end, it being their (minified) scripting, and requiring a completed purchase and return prerequisite to even -see- the page...
"Son, in life you do not fight battles because you expect to win, you fight them merely because they need to be fought." -- Snagglepuss


Re: Ebay 'return item' NEXT button greyed out
OK, I understand your difficulty here. I'll see what they say. (It'll probably be "Use Chrome".)