Problems logging into banking sites

Support and discussions for the x86/x64 Linux version of Pale Moon.

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sailfst
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Problems logging into banking sites

Unread post by sailfst » 2019-11-08, 21:57

after upgrade to version 28.7.2 on Ubuntu 19.10
Passwords fail on banking sites Via PM but work via Chrome

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moonbat
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Re: Problems logging into banking sites

Unread post by moonbat » 2019-11-08, 22:57

You expect us to read your mind to figure out what sites it doesn't work on?
"One hosts to look them up, one DNS to find them and in the darkness BIND them."

Linux Mint 19.2 Xfce x64 on HP i5 laptop with 4 GB RAM, always latest versions of PM & Basilisk unless specified.

coffeebreak
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Re: Problems logging into banking sites

Unread post by coffeebreak » 2019-11-09, 01:06

sailfst wrote:
2019-11-08, 21:57
after upgrade to version 28.7.2 on Ubuntu 19.10
Passwords fail on banking sites
Please provide links to the sites where this happens and describe specifically what happens when "passwords fail." Once you've done this other people can try to help you out.

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sailfst
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Re: Problems logging into banking sites

Unread post by sailfst » 2019-11-09, 20:25

I really don't care to post a of list of banks that I use...
So closest answer is the 3 that I have tried to so far.
All 3 reported multiple password failures logging in with PM but I can login with Chrome. Same password failure result with autofill and manually typing in the known good password.
This started immediately after upgrading.

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Moonchild
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Re: Problems logging into banking sites

Unread post by Moonchild » 2019-11-09, 20:36

sailfst wrote:
2019-11-09, 20:25
Same password failure result with autofill and manually typing in the known good password.
Unless something is interfering with the form fields in the browser, this should never happen. Potential malware alert. Alternatively, "security" software intercepting your connection may be at fault, OR an extension you have installed.
Try with extensions disabled, scan your system, check your antivirus for interference, yada yada.
"If you want to build a better world for yourself, you have to be willing to build one for everybody." -- Coyote Osborne
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sailfst
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Re: Problems logging into banking sites

Unread post by sailfst » 2019-11-09, 21:26

Frankly it is creepy. However it started with the update so I suspect PM rather than a 3rd party.
Running on linux so don't have AV but getting one.

ron_1
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Re: Problems logging into banking sites

Unread post by ron_1 » 2019-11-09, 21:32

I use Pale Moon on Linux and do online banking with 3 banks also. I have no problems logging in whatsoever, so it's not Pale Moon's fault.

Off-topic:
AV on Linux is totally unnecessary, and actually makes you less secure.
(Link in case anyone questions this.)

Tony0945
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Re: Problems logging into banking sites

Unread post by Tony0945 » 2019-11-14, 02:28

You may have to tweak the useragents.

There was a brokerage house (I forget which) that checked my OS and wouldn't let me create an account because they only support Win10, Ubuntu <version something or other> and MacOS. They keep e-mailing me but I write them off. I'm not installing Ubuntu just to satisfy them.
If you can, go to the bank's site where they specify the browsers they support. Create a useragent override for them claiming you are a selected version. Usually works. Latest Firefox is usually a good choice. Somebody is just covering their ass. I never have had a problem with PM once they let me in.

Tony0945
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Re: Problems logging into banking sites

Unread post by Tony0945 » 2019-11-14, 02:33

Example:
general.useragent.override.cenlar.com;Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.9) Gecko/20100101 Firefox/60.9
I had to remove Palemoon entirely from the string for it to work.
Actually, this is PM on XP

Sorry, moonchild. Citibank sold my account to them.

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New Tobin Paradigm
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Re: Problems logging into banking sites

Unread post by New Tobin Paradigm » 2019-11-14, 11:29

There is no such thing as Pale Moon for Windows XP and hasn't been for years.
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Tony0945
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Re: Problems logging into banking sites

Unread post by Tony0945 » 2019-11-14, 15:00

That is correct as far as downloads go. But existing installations didn't vanish overnight. I'd prefer to upgrade but you stopped supporting XP.
I do run the latest on Linux. Until you stop supporting that.

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New Tobin Paradigm
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Re: Problems logging into banking sites

Unread post by New Tobin Paradigm » 2019-11-14, 16:52

Well any version of Pale Moon that ran on Windows XP has long since went out of support, as has Windows XP its self, and as have you there.

So what, you are on linux 32bit as well I take it? If so you have a year left for the generic binaries. Though, package maintainers targeting specific distributions are free to continue to produce a 32bit build. Or one can build them selves but there is no support provided for rolling your own.
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Re: Problems logging into banking sites

Unread post by Moonchild » 2019-11-14, 17:48

Off-topic:
For that matter, 32-bit official Windows binaries will also not last forever. There's no date for this set yet but 32-bit windows installations are on the decline, and native 64-bit simply performs lots better (not to mention being able to serve tab hoarders and heavy websites better).
"If you want to build a better world for yourself, you have to be willing to build one for everybody." -- Coyote Osborne
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