Problems logging into banking sites

Support and discussions for the x86/x64 Linux version of Pale Moon and specific Linux distribution questions related to the browser.

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sailfst
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Problems logging into banking sites

Post by sailfst » 2019-11-08, 21:57

after upgrade to version 28.7.2 on Ubuntu 19.10
Passwords fail on banking sites Via PM but work via Chrome

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moonbat
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Re: Problems logging into banking sites

Post by moonbat » 2019-11-08, 22:57

You expect us to read your mind to figure out what sites it doesn't work on?
"One hosts to look them up, one DNS to find them and in the darkness BIND them."

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Re: Problems logging into banking sites

Post by coffeebreak » 2019-11-09, 01:06

sailfst wrote:
2019-11-08, 21:57
after upgrade to version 28.7.2 on Ubuntu 19.10
Passwords fail on banking sites
Please provide links to the sites where this happens and describe specifically what happens when "passwords fail." Once you've done this other people can try to help you out.

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sailfst
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Re: Problems logging into banking sites

Post by sailfst » 2019-11-09, 20:25

I really don't care to post a of list of banks that I use...
So closest answer is the 3 that I have tried to so far.
All 3 reported multiple password failures logging in with PM but I can login with Chrome. Same password failure result with autofill and manually typing in the known good password.
This started immediately after upgrading.

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Re: Problems logging into banking sites

Post by Moonchild » 2019-11-09, 20:36

sailfst wrote:
2019-11-09, 20:25
Same password failure result with autofill and manually typing in the known good password.
Unless something is interfering with the form fields in the browser, this should never happen. Potential malware alert. Alternatively, "security" software intercepting your connection may be at fault, OR an extension you have installed.
Try with extensions disabled, scan your system, check your antivirus for interference, yada yada.
"There will be times when the position you advocate, no matter how well framed and supported, will not be accepted by the public simply because you are who you are." -- Merrill Rose
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sailfst
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Re: Problems logging into banking sites

Post by sailfst » 2019-11-09, 21:26

Frankly it is creepy. However it started with the update so I suspect PM rather than a 3rd party.
Running on linux so don't have AV but getting one.

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ron_1
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Re: Problems logging into banking sites

Post by ron_1 » 2019-11-09, 21:32

I use Pale Moon on Linux and do online banking with 3 banks also. I have no problems logging in whatsoever, so it's not Pale Moon's fault.

Off-topic:
AV on Linux is totally unnecessary, and actually makes you less secure.
(Link in case anyone questions this.)

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Re: Problems logging into banking sites

Post by Tony0945 » 2019-11-14, 02:28

You may have to tweak the useragents.

There was a brokerage house (I forget which) that checked my OS and wouldn't let me create an account because they only support Win10, Ubuntu <version something or other> and MacOS. They keep e-mailing me but I write them off. I'm not installing Ubuntu just to satisfy them.
If you can, go to the bank's site where they specify the browsers they support. Create a useragent override for them claiming you are a selected version. Usually works. Latest Firefox is usually a good choice. Somebody is just covering their ass. I never have had a problem with PM once they let me in.

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Re: Problems logging into banking sites

Post by Tony0945 » 2019-11-14, 02:33

Example:
general.useragent.override.cenlar.com;Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.9) Gecko/20100101 Firefox/60.9
I had to remove Palemoon entirely from the string for it to work.
Actually, this is PM on XP

Sorry, moonchild. Citibank sold my account to them.

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New Tobin Paradigm
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Re: Problems logging into banking sites

Post by New Tobin Paradigm » 2019-11-14, 11:29

There is no such thing as Pale Moon for Windows XP and hasn't been for years.
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Re: Problems logging into banking sites

Post by Tony0945 » 2019-11-14, 15:00

That is correct as far as downloads go. But existing installations didn't vanish overnight. I'd prefer to upgrade but you stopped supporting XP.
I do run the latest on Linux. Until you stop supporting that.

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Re: Problems logging into banking sites

Post by New Tobin Paradigm » 2019-11-14, 16:52

Well any version of Pale Moon that ran on Windows XP has long since went out of support, as has Windows XP its self, and as have you there.

So what, you are on linux 32bit as well I take it? If so you have a year left for the generic binaries. Though, package maintainers targeting specific distributions are free to continue to produce a 32bit build. Or one can build them selves but there is no support provided for rolling your own.
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Re: Problems logging into banking sites

Post by Moonchild » 2019-11-14, 17:48

Off-topic:
For that matter, 32-bit official Windows binaries will also not last forever. There's no date for this set yet but 32-bit windows installations are on the decline, and native 64-bit simply performs lots better (not to mention being able to serve tab hoarders and heavy websites better).
"There will be times when the position you advocate, no matter how well framed and supported, will not be accepted by the public simply because you are who you are." -- Merrill Rose
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Re: Problems logging into banking sites

Post by Tony0945 » 2019-11-16, 20:05

New Tobin Paradigm wrote:
2019-11-14, 16:52
Well any version of Pale Moon that ran on Windows XP has long since went out of support, as has Windows XP its self, and as have you there.
Was not asking for support. Haven't "updated" XP for many years when the last update screwed it up so badly I had to reinstall the OS and all the software.
I realize Palemoon on XP has not been updated for many years. I accept that. Not a reason to stop running it. I only do non-dangerous things on the internet. No piracy, no porn, no gaming.
New Tobin Paradigm wrote:
2019-11-14, 16:52
So what, you are on linux 32bit as well I take it? If so you have a year left for the generic binaries. Though, package maintainers targeting specific distributions are free to continue to produce a 32bit build. Or one can build them selves but there is no support provided for rolling your own.
No, Linux is 64 bits, I check for updates weekly. Haven't been hit by an update disaster yet.
But I do "roll my own" on my Ryzen 2700X. Build time is too long on the older machines.

Correction: I do have an old k6-3 32 bit Linux. No browser installed. No e-mail. It just serves files on the LAN. It does dual boot with NT but ancient Firefox 3 works fine. I rarely boot into it though. Just when I wonder f it still works.
I also have a 16 bit machine. An S-100. I haven't fired it up for decades though.

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Re: problem logging into bank sites - solved 4 me.

Post by cosmo666 » 2020-01-31, 04:27

This may seem trivial, but it solved my banking website login problem at US BANK. Because I prefer to let the browser remember my login credentials, I've been in the habit of relying on the auto-fill-in to effectively complete the login transaction. Frequently (almost always) that has triggered some sort of remote security check by the bank (just guessing) which never returns. Worse, whenever their remote process hangs, on my next login attempt, I end up having to answer a security question.

Today, I made a point of typing in the second chunk of the login (the password) myself, and then hitting enter. That appears to have preempted the remote security check, and caused the login to proceed immediately to completion. Having tested it multiple times on different machines, its worked consistently. Not perfect, but solves the problem.

FYI: After over two years during which I've been using and comparing multiple browsers on multiple desktops (Firefox, Google Chrome, Vivaldi, Waterfox & Pale Moon) Pale Moon has outperformed all of them in a range of categories: reliability, usability (GUI & updates), versatility (add-ons & aesthetics), security & privacy options, tech-support, and overhead management. Of the other four browsers, I have stopped using Firefox, Vivaldi & Waterfox entirely (cant afford the constant struggle to deal with unexpected glitches, etc.), and continue to use Chrome only because in certain contexts I have no choice.
(Thank you...donation to follow.)

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Re: problem logging into bank sites - solved 4 me.

Post by Lucio Chiappetti » 2020-01-31, 10:03

cosmo666 wrote:
2020-01-31, 04:27
Because I prefer to let the browser remember my login credentials, I've been in the habit of relying on the auto-fill-in to effectively complete the login transaction.
I do the same on almost all sites requiring a login (scientific databases, wikis, mailing lists; forums like this; goods suppliers; even public sites like our national health medical records, or the national internal revenue office [they usually force you change the pwd often, and have a double check usually with a one-time-key]. Almost where the only exception is my bank. This I access exclusively in a private window, and type/paste all credentials manually (the username is numeric assigned by them, the first level password is short and chosen by me, and then there is an one-time-key (for which I pay 8 eurocent).
The reasonable man adapts himself to the world: the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man. (G.B. Shaw)

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