Can't login into dropbox

Support and discussions for the x86/x64 Linux version of Pale Moon.

Moderators: trava90, satrow

vannilla
Astronaut
Astronaut
Posts: 526
Joined: 2018-05-05, 13:29

Can't login into dropbox

Unread post by vannilla » 2018-12-02, 17:53

Hello.
It seems I can't login into dropbox. I disabled uMatrix and tried safe mode too, but it didn't work.
I can insert my credentials, but when I send them, nothing happens except the buttons are all disabled.
I suspect it's something related to captcha, but I can't confirm it and the console doesn't really help (it mostly throws errors about ignoring content security policy directives).
Thanks for the help.

User avatar
therube
Board Warrior
Board Warrior
Posts: 1006
Joined: 2018-06-08, 17:02

Re: Can't login into dropbox

Unread post by therube » 2018-12-04, 02:13

As a test, create a new, clean Profile.
Open, https://www.dropbox.com/login
Enter your UN/PW.

Can you log in?

If so, then maybe it's a cookie (bad or 3rd party block) issue (in your original Profile)?
Last edited by therube on 2018-12-04, 02:14, edited 1 time in total.

vannilla
Astronaut
Astronaut
Posts: 526
Joined: 2018-05-05, 13:29

Re: Can't login into dropbox

Unread post by vannilla » 2018-12-04, 08:38

uMatrix is set to delete cookies unless I explicitly save a rule in the settings, so bad cookies are to be excluded.
Anyway, I still tried and got the same result.

User avatar
adesh
Astronaut
Astronaut
Posts: 664
Joined: 2017-06-06, 07:38

Re: Can't login into dropbox

Unread post by adesh » 2018-12-04, 16:00

vannilla wrote:I suspect it's something related to captcha, but I can't confirm it and the console doesn't really help (it mostly throws errors about ignoring content security policy directives).
Thanks for the help.
It's definitely a captcha, in fact even worse, reCAPTCHA. I know. I contacted Dropbox about this a few months ago but they didn't budge (like so many others).

vannilla
Astronaut
Astronaut
Posts: 526
Joined: 2018-05-05, 13:29

Re: Can't login into dropbox

Unread post by vannilla » 2018-12-04, 17:37

adesh wrote: It's definitely a captcha, in fact even worse, reCAPTCHA. I know. I contacted Dropbox about this a few months ago but they didn't budge (like so many others).
Yeah, I'm aware it's Google's captcha, but it works on different sites (including Google's services) with Pale Moon.
Only Dropbox is failing.
But if you contacted them already, then there's not much I can do it seems.
Thanks for the heads up.

coffeebreak
Board Warrior
Board Warrior
Posts: 1707
Joined: 2015-09-26, 04:51
Location: U.S.

Re: Can't login into dropbox

Unread post by coffeebreak » 2018-12-04, 17:52

vannilla wrote:I suspect it's something related to captcha,

I was able to pass the reCAPTCHA and log in after changing the value for PM's hard-coded UA override for dropbox.
(default string = IE 11 user agent)

For the new override value...
Using PM's native user agent, or PM's compatmode user agent, or a string for Firefox 60 - all worked here. I didn't try others.

(Win 7 x86, PM 28.2.1)

vannilla
Astronaut
Astronaut
Posts: 526
Joined: 2018-05-05, 13:29

Re: Can't login into dropbox

Unread post by vannilla » 2018-12-05, 19:28

I tried changing the user agent and still got nothing.

User avatar
MoonLos
Newbie
Newbie
Posts: 3
Joined: 2018-12-08, 17:28

Re: Can't login into dropbox

Unread post by MoonLos » 2018-12-08, 17:30

I am having the same problem. I used to use Dropbox but it no longer works...had to switch to Firefox.

User avatar
MoonLos
Newbie
Newbie
Posts: 3
Joined: 2018-12-08, 17:28

Re: Can't login into dropbox

Unread post by MoonLos » 2018-12-10, 10:32

Is there any way to go back to an earlier Pale Moon build without losing my bookmarks? I need to use Dropbox :/

bgstack15
Apollo supporter
Apollo supporter
Posts: 46
Joined: 2018-01-22, 23:04

Re: Can't login into dropbox

Unread post by bgstack15 » 2018-12-10, 12:16

You can go to the Bookmarks menu --> Organize Bookmarks. Export or backup the bookmarks to either html or json, and then install the old Pale Moon (after swapping profile directories out). Then import the bookmarks.

User avatar
MoonLos
Newbie
Newbie
Posts: 3
Joined: 2018-12-08, 17:28

Re: Can't login into dropbox

Unread post by MoonLos » 2018-12-14, 09:53

Not even going back to a previous version worked. But now it seems fixed so all is well! Thank you (even if the problem was on Dropbox's side).

vannilla
Astronaut
Astronaut
Posts: 526
Joined: 2018-05-05, 13:29

Re: Can't login into dropbox

Unread post by vannilla » 2018-12-14, 12:51

I can confirm that on December 14, 13:50 CET I could access Dropbox.
Pale Moon version 28.2.2
I also added the date because there's not really any guarantees that it will work tomorrow.

Locked