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External devices not accessable for uploads or downloads

Posted: 2017-11-10, 23:32
by Uppity
I had to save an extension output to an internal device, then transfer to the external device.
Likewise, I had to save pictures to the internal device, before I could upload to CraigsList.

The error message:
Could not read the contents of c7c262b1-413f-4972-ba6c-6f6e2c18eb16
This is a 64 GB SSD card.

I'm running Linux Mint 17.3, Cinnamon.

Is this something I can change? I updated Pale Moon yesterday.
It seems to be a recent implementation - in the last month or 2.
I'm running Linux Mint 17.3, Cinnamon.

Re: External devices not accessable for uploads or downloads

Posted: 2017-11-11, 03:26
by Walter Dnes
First question; can you open a terminal and run "ls -al" on the directory the card is mounted on? What is the output?

Re: External devices not accessable for uploads or downloads

Posted: 2017-11-11, 03:35
by Uppity
Hi, Walter.
I had to think for a minute, how to change directories... :mrgreen:

I removed a couple of items that clearly were not pertinent.
I'm also listed as the owner, in the properties, to read, write and execute.

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$ ls -al
total 1124
drwx------  16 gt gt  32768 Dec 31  1969 .
drwxr-x---+  3 gt gt   4096 Nov 10 16:53 ..
drwx------   3 gt gt  32768 Oct 25 17:43 1Print
-rw-r--r--   1 gt gt    328 Nov 26  2016 1_Sites_Fail_to_Render
drwx------   2 gt gt  32768 Mar  4  2017 Audio
drwx------  16 gt gt  65536 Oct 26 16:22 Documents
drwx------   6 gt gt  32768 Jan 22  2017 FEBE_&_CLEO
drwx------   2 gt gt  32768 May 15  2015 FoxNotes
drwx------  38 gt gt  32768 Oct 23 15:27 Linux
-rw-r--r--   1 gt gt   7916 Jul 31  2015 Linux_Feel_Freedom.jpeg
drwx------   2 gt gt  32768 Oct 22  2014 lost+found
drwx------  12 gt gt  65536 Nov  5 21:15 Pictures
drwx------   2 gt gt  32768 Feb 21  2016 QuickNote
drwx------   2 gt gt  32768 Nov 10 16:50 ReminderFox
drwx------   2 gt gt  32768 Jun 29 03:11 Retire
drwx------   2 gt gt  32768 Aug 17  2016 System Volume Information
drwx------   4 gt gt  32768 Nov 14  2014 .Trash-1000
drwx------   4 gt gt  32768 Sep 13 02:30 Videos

Re: External devices not accessable for uploads or downloads

Posted: 2017-11-11, 12:29
by Moonchild
Since your access to the card is tightly restricted to your user account only, Pale Moon may not have access to it if it's running under ANY other (e.g. system) account. Please verify which account Pale Moon is running under and adjust file/dir permissions accordingly on the card if it's not your user account (e.g. by setting group permissions and making Pale Moon a member of that group).

Re: External devices not accessable for uploads or downloads

Posted: 2017-11-11, 17:25
by Walter Dnes
The message "Could not read the contents of c7c262b1-413f-4972-ba6c-6f6e2c18eb16" is interesting. What is the name of the directory? Does it have any weird characters or control characters in the name?

Re: External devices not accessable for uploads or downloads

Posted: 2017-11-11, 20:59
by Uppity
Moonchild, I just added palemoon to Groups, since it was not there.
That surprised me, for some reason.

I just added one picture to a CraigsList posting and attached one picture to an email. Both of them worked.

Hopefully...

For the record, if the problem recurs...

I failed to mention that I start palemoon from an icon on the left side of the systray, with the command:

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firejail palemoon %u.
There are no special characters in the name:

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/media/gt/BackUp_64

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Root owns /usr/bin/firejail
Root owns /opt/palemoon/palemoon
Thank you, Moonchild and Walter Dnes.
I appreciate your input and have my fingers crossed.

Re: External devices not accessable for uploads or downloads

Posted: 2017-11-12, 00:48
by Walter Dnes
Uppity wrote:I failed to mention that I start palemoon from an icon on the left side of the systray, with the command:

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firejail palemoon %u.
Hmmm, that might have been the problem. What user does Firejail run Pale Monn as? To find out, launch Pale Moon from Firejail, then switch to a terminal and type in ps -ef | grep palemoon The username will be at the far left. Note that the "grep palemoon" command will hit a false positive on itself.

Re: External devices not accessable for uploads or downloads

Posted: 2017-11-12, 00:55
by Uppity
Looks good, to me, Walter.

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$ ps -ef | grep palemoon
gt        2676     1  0 14:08 ?        00:00:00 firejail palemoon
gt        2678  2676  0 14:08 ?        00:00:00 firejail palemoon
gt        2681  2678 13 14:08 ?        00:38:34 palemoon
gt       17763 17745  0 18:51 pts/2    00:00:00 grep --colour=auto palemoon
I am having self doubts about attaching a picture to email.
I'll try that again, by tomorrow.

Thanks.