Corrupted profile, Downloads button broken -- please help Topic is solved

Support and discussions for the x86/x64 Linux version of Pale Moon.

Moderators: trava90, satrow, Indalecio

User avatar
gracious1
Fanatic
Fanatic
Posts: 211
Joined: Sun May 15, 2016 5:00 am
Location: sunny upsate NY
Contact:

Corrupted profile, Downloads button broken -- please help

Postby gracious1 » Sat May 06, 2017 1:33 am

There seems to be something wrong with my default profile. It's a visual oddity. Specifically, when you click on the Downloads toolbar button, there is supposed popup that appears immediately below the button and reads "No downloads for this session" and "Show all downloads".

However in my default profile, it ends up on just outside my window, on the lower left edge! (I would show you a screenshot, but in Ubuntu 14.04 you can't take a screenshot of something that pops up after a mouseclick; it goes away as soon as you hit the PrtSc key.)

It is not an extension issue, nor a theme issue. In my default profile, I did the following:
1. I restarted in safe mode. It still happened.
2. I restarted again, and I made these selections in the dialog box:
safemode.png
And then I hit Make Changes and Restart.
3. I clicked on the Downloads button again. The dialog still pops up in the lower left edge of my screen!

Just to be sure, in a clean, new profile, I installed only the theme Red Cats (blue flavor) 5.8.0, both with and without Theme Compatibility Provider 1.0.2. The issue did not appear. I also tried various other extensions that I had installed, but I could not make the broken dialog box happen; it always appeared correctly under the Downloads button. The issue appears only in my default profile, and even in Safe Mode it persists.

I noticed a second problem in my default profile. I backed up my bookmarks, and selected "Delete all bookmarks except for backups". in the Safe Mode dialog. When PM restarted, however, all the bookmarks were still there! :?:

So I think there is something corrupted about the profile, thought I don't know what exactly. Preferably I would like to fix what is broken, whatever that may be. But If I can't, and I must use a new profile, is there a way to export/import saved passwords? I know how to do it with bookmarks, but there doesn't seem to be a mechanism for stored passwords.

I thought about hitting "Refresh Pale Moon" in the Troubleshooting Information page, but that causes you to lose all stored passwords, correct? So again, I need to know how to export them before I do that.

Any help is appreciated. I'm using PM 27.3.0 (64-bit) on Ubuntu 14.04.5. Thanks.
ImageBe not the first by whom the new are tried, nor yet the last to lay the old aside. — Alexander Pope

User avatar
FranklinDM
Apollo supporter
Apollo supporter
Posts: 48
Joined: Sat Jan 14, 2017 2:40 am
Location: Felipe (if you get it)
Contact:

Re: Corrupted profile, Downloads button broken -- please help  Topic is solved

Postby FranklinDM » Sat May 06, 2017 2:06 am

When the popup shows by the lower edge, does it look like this?
Untitled.png
Untitled.png (7.95 KiB) Viewed 343 times


Try restoring to the the default set of your toolbar layout (in customize dialog) or check if you put the "Download Status" button there.

User avatar
gracious1
Fanatic
Fanatic
Posts: 211
Joined: Sun May 15, 2016 5:00 am
Location: sunny upsate NY
Contact:

Re: Corrupted profile, Downloads button broken -- please help

Postby gracious1 » Sat May 06, 2017 3:08 am

FranklinDM wrote:When the popup shows by the lower edge, does it look like this?

It looks very much indeed like that.
FranklinDM wrote:Try restoring to the the default set of your toolbar layout (in customize dialog)...

That worked. :lol: I had no idea it was something so simple. Thank you so much for pointing this out. You saved me a huge headache.

But does anyone know if there is still a way to export or backup stored passwords so that they can be used in another profile?

Lastly, I discovered that the bookmarks issue appears to be a bug, so I've reported it on this thread.
Last edited by gracious1 on Sat May 06, 2017 4:02 am, edited 1 time in total.
ImageBe not the first by whom the new are tried, nor yet the last to lay the old aside. — Alexander Pope

User avatar
FranklinDM
Apollo supporter
Apollo supporter
Posts: 48
Joined: Sat Jan 14, 2017 2:40 am
Location: Felipe (if you get it)
Contact:

Re: Corrupted profile, Downloads button broken -- please help

Postby FranklinDM » Sat May 06, 2017 3:55 am

Try Password Exporter v1.2.1.1-signed at AMO. It also has an optional obfuscation/encryption feature.

User avatar
gracious1
Fanatic
Fanatic
Posts: 211
Joined: Sun May 15, 2016 5:00 am
Location: sunny upsate NY
Contact:

Re: Corrupted profile, Downloads button broken -- please help

Postby gracious1 » Sat May 06, 2017 4:07 am

FranklinDM wrote:Try Password Exporter v1.2.1.1-signed

Thanks, I will.

You know, it occurs to me that when I selected "Reset toolbars and controls" in the Safe Mode dialog box, that should have restored the toolbars to their default set — without my having to do it manually via the Customize dialog. Otherwise, what does that selection mean?

Is this another bug I should report?
ImageBe not the first by whom the new are tried, nor yet the last to lay the old aside. — Alexander Pope

User avatar
FranklinDM
Apollo supporter
Apollo supporter
Posts: 48
Joined: Sat Jan 14, 2017 2:40 am
Location: Felipe (if you get it)
Contact:

Re: Corrupted profile, Downloads button broken -- please help

Postby FranklinDM » Sat May 06, 2017 6:52 am

I think yes, but by the way, I already made a PR to PM's repo to fix this.

User avatar
gracious1
Fanatic
Fanatic
Posts: 211
Joined: Sun May 15, 2016 5:00 am
Location: sunny upsate NY
Contact:

Re: Corrupted profile, Downloads button broken -- please help

Postby gracious1 » Sun May 07, 2017 4:32 am

FranklinDM wrote:I think yes, but by the way, I already made a PR to PM's repo to fix this.

To fix the bookmarks issue or the reset toolbars issue? I didn't see your post until just now, and I have already posted the reset toolbars issue to the Bug Reports forum.

Also I just looked at github, and I see where GMforker reported the bookmarks thing based on my post, but I don't see anything about the toolbars? I looked under both Issues and Pull requests.
ImageBe not the first by whom the new are tried, nor yet the last to lay the old aside. — Alexander Pope

User avatar
FranklinDM
Apollo supporter
Apollo supporter
Posts: 48
Joined: Sat Jan 14, 2017 2:40 am
Location: Felipe (if you get it)
Contact:

Re: Corrupted profile, Downloads button broken -- please help

Postby FranklinDM » Sun May 07, 2017 5:09 am

The Reset Toolbars PR. It was already merged last night.

User avatar
Pale Moon Rising
Board Warrior
Board Warrior
Posts: 1688
Joined: Tue Oct 06, 2015 4:59 pm
Location: Los Angeles CA USA

Re: Corrupted profile, Downloads button broken -- please help

Postby Pale Moon Rising » Sun May 07, 2017 6:50 am

gracious1 wrote:.... in Ubuntu 14.04 you can't take a screenshot of something that pops up after a mouseclick; it goes away as soon as you hit the PrtSc key.)
In case your curious: How to capture a drop-down menu?
Current Pale Moon(x86) Release | WIN7(64-bit) | I3 CPU, 2.53 GHz, 4G RAM

Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers

Knowing Pale Moon is indisputably #1 is defined by knowing the totality of browsers. - Pale Moon Rising

User avatar
gracious1
Fanatic
Fanatic
Posts: 211
Joined: Sun May 15, 2016 5:00 am
Location: sunny upsate NY
Contact:

Re: Corrupted profile, Downloads button broken -- please help

Postby gracious1 » Sun May 07, 2017 10:23 am

FranklinDM wrote:The Reset Toolbars PR. It was already merged last night.

OK, that was fast. So that means the bug will be fixed in the next release?
ImageBe not the first by whom the new are tried, nor yet the last to lay the old aside. — Alexander Pope

User avatar
gracious1
Fanatic
Fanatic
Posts: 211
Joined: Sun May 15, 2016 5:00 am
Location: sunny upsate NY
Contact:

Re: Corrupted profile, Downloads button broken -- please help

Postby gracious1 » Sun May 07, 2017 10:35 am

Pale Moon Rising wrote:
gracious1 wrote:.... in Ubuntu 14.04 you can't take a screenshot of something that pops up after a mouseclick; it goes away as soon as you hit the PrtSc key.)
In case your curious: How to capture a drop-down menu?
Thanks! :geek: I've actually done some research, and I figured out how to do it. In fact I was planning to write a tutorial for this forum, as it would be very useful for Ubuntu-users seeking help here to know how to do this. The secret is creating a time delay.
How to take a screenshot of a whole desktop with app menu selection?
How to take a screenshot with the actual pointer icon?
I'm going to distill these (and your link, too) down to a short how-to. Cheers!
Take Screenshot Launcher.png
I can even take a screenshot of the Launcher item menu now.
Take Screenshot Launcher.png (75.35 KiB) Viewed 145 times
ImageBe not the first by whom the new are tried, nor yet the last to lay the old aside. — Alexander Pope

User avatar
FranklinDM
Apollo supporter
Apollo supporter
Posts: 48
Joined: Sat Jan 14, 2017 2:40 am
Location: Felipe (if you get it)
Contact:

Re: Corrupted profile, Downloads button broken -- please help

Postby FranklinDM » Sun May 07, 2017 10:45 am

gracious1 wrote:... the bug will be fixed in the next release?

Yes, I think.


Return to “Pale Moon for Linux”

Who is online

Users browsing this forum: No registered users and 7 guests