[SOLVED] INOreader.com (RSS-reader) display problem in PM 26.0.0 Topic is solved

[SfdudePM]

Hi,

The upgrade to PM v 26.0.0 went smoothly.

Everything seem to be working fine,
except for the site: INOreader.com,
(popular RSS-reader online).

Description of the display problem:

Suddenly today, after the PM v 26 upgrade,
INO's Feed Tree Pane (= RSS subscriptions pane)
which was always open and fixed on the LEFT side of the screen,
has now become "hidden".

Initially, when starting INO,
I now only see a Panel with some unread posts
for one RSS Feed,
but...
no Feeds Tree Pane is visible on the left anymore...

The only way
to temporarily force/see the Feeds Tree Pane again,
is to click on the INO "Hamburger"
(the icon with the 3 parallel lines at the top-left)...

Latest FF browser
still shows the INOreader.com site
with the normal layout.
(ie: Feeds Tree Pane always fixed and visible on the left)...

Thanks for any suggestions!

SFdudePM
Pale Moon Browser version 26.0.0 (just upgraded from 25.8.1)
UBUNTU Linux 12.04 - 32-bit

[KNTRO]

Hi!

The first you have to do is to ask Inoreader to support Pale Moon.

I get the same results as you, so I already asked them to support Pale Moon. But if we are more and more who request this, they may add support for Pale Moon eventually.

Once you logged in, click on the gear icon and then click on the Leave feedback link.



Hope this helps.

Best!

[SfdudePM]

Thanks for your feedback, KNTRO.
I already contacted
the INOreader.com Forum yesterday,
after I upgraded to PM v. 26.

INOreader worked perfectly before,
on my PM v. 25.8.1.

So, it was AFTER the upgrade to PM v. 26...

Now, the INOreader display shows
the RSS Feed Pane (tree of subscribed Feeds)
overlapping/partially hiding the Feed contents...

Plus, some INOreader menu links - ie: "Mark all as read"
(normally shown on the same line, to the right of the Hamburger icon),
don't show up anymore...

Before PM v. 26, INOreader displayed normally...
(on latest FF: INOreader still works fine).

SFdudePM
- Pale Moon 26.0.0 and FF 43.0.4
- Ubuntu Linux 12.04 (32-bit)

[Kunagi7]

Hi,
Same thing happened to me today, I sent them feedback too, I hope that if they see several users complain they will fix it.

[KNTRO]

Hi gentlemen,

This display problem happens because the Inoreader website does something called user agent string sniffing. This means that the website checks if you're using a computer or a mobile device and it offers you the proper version: full [for computers] or mobile [for smartphones and tablets] by parsing every web browser' user agent, no matter if it's a desktop/laptop browser or a phone/tablet.

For instance, this is the Pale Moon 26 x64 user agent string on Windows 10 64 bits, with Firefox compatibility mode off:

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:2.0) Gecko/20100101 Goanna/20160121 PaleMoon/26.0.0

And this is the Pale Moon 26 x64 user agent string on Windows 10 64 bits, with Firefox compatibility mode on:

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:38.9) Gecko/20100101 Goanna/2.0 Firefox/38.9 PaleMoon/26.0.0

However, there's a problem here. The Inoreader user agent database probably doesn't check for the Pale Moon web browser itself, but for "main" web browsers only: Mozilla Firefox, Internet Explorer, Safari/Chrome/Opera/Edge, etc. So until Pale Moon's previous version [25.8.1] Inoreader recognized Pale Moon as Firefox, because up to Pale Moon 25.8.1 its user agent was similar to the Firefox's. Beginning with Pale Moon 26, there are some modifications in this web browser's UA string —in order to make a difference with Firefox—. With the Firefox compatibility mode on, Pale Moon "masks" itself as Firefox 38, so it should work with Inoreader. However, Pale Moon 26's user agent also includes Goanna/20160121 or Goanna/2.0 —Goanna is the new render engine for Pale Moon, instead of the original Gecko from Mozilla—. And here's this display problem creator: there's a mobile device called Wiko Goa, which UA string looks like this:

Mozilla/5.0 (Linux; Android 4.4.2; GOA Build/KOT49H) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.93 Mobile Safari/537.36

So, the Inoreader website —between many others— detects Goa in the term Goanna, and "thinks" Pale Moon is a Wiko Goa device, so it offers you the mobile version. But we all know that's wrong! Pale Moon —whatever its user agent string is— is totally capable of working with computer/full versions of websites, as capable as Firefox is. So, when you face a situation like this, it would be helpful if you contact the site's administrator/webmaster in question and ask him/her to stop doing this user agent string sniffing stuff, or at least add correct recognition of Pale Moon.

As you can read here, you're not the only one who have this issue.

If you really need to use Inoreader with urgency, there's a workaround to back to Inoreader's full version in Pale Moon. If you need help setting this, let me know and I will tell you how to do this.

Best to you both!

[SfdudePM]

@KNTRO
- I see you are truly an ace!

In the "workaround link" you supplied:
http://goo.gl/uV0Qfx
I followed Moonchild's instructions very carefully:

1) in about:config in PM 26.0.0

2) I created a new entry, type "string"
with exactly this name:
general.useragent.override.inoreader.com

3) the value for this entry,
which I got from:
http://whatsmyuseragent.com (in "Firefox Compatibility mode")
was: (all in one line...)
Mozilla/5.0 (X11; Linux i686; rv:38.9) Gecko/20100101 Goanna/2.0 Firefox/38.9 PaleMoon/26.0.0

Made sure PM 26.0.0 added this new entry (above), in about:config

4) REstarted PM 26.0.0...

5) Result: Logged back into INOreader,
but I still get the same weird,
"mobile-looking" display as before...

Is there something I missed
in Moonchild's workaround instructions ?

What's your opinion, my friend?

[ron_1]

Yes, you need to replace "your.domain" with "inoreader.com." So the full string should be: general.useragent.override.inoreader.com

"your.domain" means any domain that doesn't work for you. (That's why Moonchild had it italicized.)

[SfdudePM]

Thank you, helloimustbegoing !

Yes, I corrected my previous post
and used this name :
general.useragent.override.inoreader.com
for the new about.config string entry,
with this value:
Mozilla/5.0 (X11; Linux i686; rv:38.9) Gecko/20100101 Goanna/2.0 Firefox/38.9 PaleMoon/26.0.0

Restarted PM and relogged-in to INOreader.
But...still get the same weird "mobile" look display
for INOreader.com ...

[ron_1]

Maybe something is wrong with the value. Someone else will have to chime in on that.

Have you simply tried the opposite Firefox mode setting than what you currently have it set on?

[SfdudePM]

As per Moonchild's post,
I got the entry value
for:
general.useragent.override.inoreader.com
(in "Firefox Compatibility mode")
from:
http://whatsmyuseragent.com
as being:
Mozilla/5.0 (X11; Linux i686; rv:38.9) Gecko/20100101 Goanna/2.0 Firefox/38.9 PaleMoon/26.0.0

I agree with you, helloimustbegoing
let's see other opinions...Mystery!

It would be so nice if INOreader would work
in PM 26.0.0!!
Everything else seems to be working 100%...

[ron_1]

If the problem is that the site's browser detection trips over the letters "G-o-a" in Goanna, according to Moonchild's post here nothing can be done about it browser side. It must be fixed on the website. Note the "IF" at the beginning of the sentence.

Now if removing Goanna from the string value will fix this, someone else will have to answer.

[Jacket]

Inoreader dev here.

The problem is indeed the presence of Goa in the user agent, because the server-side detection library that we use (Mobile Detect) thinks it's a phone. For complex sites and services client-side-only detection just doesn't cut it and the only way to detect on the server-side is to sniff the User Agent.
Since even the latest version of the library still doesn't know about Palemoon, we've added an exception on our end, so Inoreader will look as it should with Palemoon 26. However you are yet to discover sites that are broken because of this. What you can do to bring awareness is to go to the Mobile Detect's demo, check the results and use their feedback form to report the issue. You could also open up an issue on their GitHub. It seems that they are responsive there.
Good luck.

[KNTRO]

That's right. As helloimustbegoing said, we need to get rid of Goanna in the Pale Moon's user agent sting to make Inoreader work… for the time being. Again, this is not a problem of Pale Moon, but:

• Websites' doing user agent string sniffing or
• In any case, websites not recognizing Pale Moon properly

That's why we need to insist webmasters to either do one thing or the other.

So, back to the grind, the value for the general.useragent.override.inoreader.com string must be, in your case:

Mozilla/5.0 (X11; Linux i686; rv:38.9) Gecko/20100101 Firefox/38.9 PaleMoon/26.0.0

I tested it and… it works!

Hope this helps!

[KNTRO]

Sorry for doubleposting.

I've got an email reply from Rosen Apostolov, from Innologica —the folks behind Inoreader:

Hello,
The problem with detecting Palemoon as mobile browser has been fixed.
Now you should start seeing Inoreader web interface properly. Not the mobile one.

That info is right! I reset the override and used my Pale Moon default user agent string instead, and it works, yeah!

We must thank the Inoreader team for their job! Just fantastic!

[Kunagi7]

I received the same email and now it works as it should

[KNTRO]

Thank you for making this happen, Kunagi7.

[jumba]

Fantastic news! This topic can now be marked as solved!

[KNTRO]

Let's wait for the OP to read the new, unread comments in this thread. It's 02:16 in San Francisco, he must be still sleeping.

[SfdudePM]

*** INOreader WORKS again in Pale Moon browser version 26.0.0! ***

Thanks KUNAGI7, helloImustbegoing , KNTRO and all!.
What a bright, fantastic community...

And _SPECIAL THANKS_ to WESSON, Rosen Apostolov
from Innologica/INOreader!!! + many more Pale Moon users...
(I copied our thanks also to the INO Forum...)

It just makes sense to listen
to your Users...Innologica did...

Linux, Pale Moon browser and INOreader = the best mix.
What a combination!

SFdudePM
SF
Linux Ubuntu 12.04 LTS 32-bit
Pale Moon browser 26.0.0
INOreader

[KNTRO]

Linux, Pale Moon browser and INOreader = the best mix.
What a combination!

Whoa! I totally agree with you!

Now, you can edit your first post in this thread and add [SOLVED] in its title.