Was remove add-ons removed from FM?

[Eleventy_Threeve]

OK. We think that we are having trouble with a new extension. When we went to remove it the option to remove them in FM apparently has vanished. It still had the option to disable them though. We were able to right click and then the option to remove them was there. We removed the questionable extension and yet after restarting FM it's icon was still there to be customized.

The question is why add this obstacle? Was it something mistakenly imported from TB?

[Moonchild]

Which extension are you talking about and how exactly was it installed? If it was a third-party installer, then it may have put the extension in the software distribution location as opposed to your profile, in which case removal isn't possible from within FossaMail (that is a feature for corporate/managed setups).

[Eleventy_Threeve]

I mean the whole add-on manager. For all of them it only has "Options" and "Disable" buttons- but no "Remove" on the right column.

[Moonchild]

Can you please paste the text from Help -> troubleshooting information -> copy text to clipboard here?
Are you using a custom theme or the default theme?

[Eleventy_Threeve]

OK, here it is:



Application Basics

Name: FossaMail
Version: 25.1.7
User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:25.7) Gecko/20150827 FossaMail/25.1.7
Profile Folder: Show Folder

(Local drive)
Application Build ID: 20150827131246
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Crash Reports: about:crashes
Memory Use: about:memory

Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

account7:
INCOMING: account7, , (imap) imap.riseup.net:143, alwaysSTARTTLS, passwordCleartext
OUTGOING: mail.riseup.net:465, SSL, passwordCleartext, true

Extensions
abusix Spam reporter, 1.0.2, true, abusixspamreporter@simon.pirschel
Account Colors, 9.1, true, accountcolors@DW-dev
Add-on Preferences Button, 1.1.3, true, tb-addon-options-single@codefisher.org
Add-on Update Checker, 2.13, true, {891f0410-aaa2-11e0-9f1c-0800200c9a66}
Addressbooks Synchronizer, 1.1.4, true, addressbookssync@ggbs.de
AutoCopy 2, 1.2.9.1-signed, true, autocopy2@teo.pl
BorderColors GT, 1.0.7, true, bordercolorsgt@addonsdev.mozilla.org
Check for Updates in Help Menu, 1.1.1-signed, true, helpupdate@dagger2-addons.mozilla.org
checkCompatibility, 1.3.1-signed, true, check-compatibility@dactyl.googlecode.com
Classicish Add-on Manager, 0.8.5.2, true, classicishaddonmanager@dagger2-addons.mozilla.org
Clean Links, 2.7.1-signed, true, {158d7cb3-7039-4a75-8e0b-3bd0a464edd2}
Clean Subject, 0.4.3, true, cleansubject@style-biz.de
Cleanest Addon Manager, 7.0.1-signed, true, cam@sdrocking.com
Compose Toolbar Buttons, 3.3.0, true, color.text.compose.buttons@yduka.com
CookieFast, 1.6.1-signed, true, cookiefast@mozdev.org
Disable "You", 1.1, true, {79F88CCE-DC6B-11DE-A153-58A455D89593}
Display Contact Photo, 1.2.6, true, contactPhoto@leven.ch
Display Mail User Agent, 1.7.0, true, {F8147CF4-B9E3-445B-AA87-081ED66548F8}
Display Quota, 0.3.7, true, {c1ac4523-76c2-9995-adbd-d93bf5141bea}
eCleaner, 1.4.1-signed, true, {c72c0c73-4eb0-4fb3-af0f-074e97326cfd}
Extension List Dumper, 1.15.2.1-signed, true, extensionlistdumper@sogame.cat
FileMail Attachments, 0.38, true, thunderbird-filelink-filemail@filemail.com
Folder Account, 6.0, true, {C8534C26-F59A-11DA-9804-B622A1EF5492}
Highlighter, 0.6.5, true, andre.rodier-highlighter@gmailcom
Identity Chooser, 1.8.6, true, identitychooser@janek.org
Image Zoom, 0.6.3.1-signed, true, {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
ImportExportTools, 3.2.4.1, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
MagicSLR, 4.0.1, true, {6e071e83-d8d6-8ca9-6129-eb8e8144596f}
Mail Merge, 3.8.0, true, mailmerge@example.net
MailHops, 1.0.3, true, thunderbird@mailhops.com
Manually sort folders, 1.1, true, tbsortfolders@xulforum.org
Menu Filter, 5.1-signed, true, menufilter@darktrojan.net
New Plugin Disabler, 0.3.1-signed, true, jid1-YFEGBF8W79ARrA@jetpack
NewScrollbars (aka NoiaScrollbars), 1.2.3, true, NoiaScrollbars@ArisT2_Noia4dev
Nightly Tester Tools, 3.7.1-signed, true, {8620c15f-30dc-4dba-a131-7c5d20cf4a29}
NotTo_Ojx, 1.6, true, NotTo_Ojx@lejav.com
PasteHyperlink, 1.5.2, true, PasteHyperlink@sspxusa.org
Posting Style Enforcer, 1.4, true, psenforcer@smallperturbation.com
QuickFolders, 4.1.1, true, quickfolders@curious.be
Quote Colors, 0.3, true, {B274D460-4DF9-454c-AC69-CA71398D7498}
Remove Duplicate Messages (Alternate), 0.3.12, true, {a300a000-5e21-4ee0-a115-9ec8f4eaa92b}
Select Addressbook Text, 1.5, true, select_addressbook_text@cbmarkwardt.com
Send Later, 4.4.4, true, sendlater3@kamens.us
Simple Steganography, 0.1.5.4.1-signed, true, simplesteganography@leinelab.org
SmilieInserter Plus, 1.1.1, true, {5B54D47C-CDA4-11E0-9AD0-F5C74724019B}
Sort and Search Customization Dialogs, 0.1.3.1-signed, true, sortcustomizationdialog@mozdev.org
SoundPlus, 1.2.2, true, {D1CB3B66-FEB0-4c44-AB37-B97585900B87}
Tag Toolbar, 0.8.35, true, {61A64500-335C-418D-8FCB-E072A9ABF3DA}
Themes Menu, 1.23.1-signed, true, {84625510-7e5d-11e0-a411-0800200c9a66}
ThunderPlunger, 2.14, true, {bfec0750-aa6f-11db-abbd-0800200c9a66}
ThunderSync, 2.3, true, thundersync@frank.abelbeck
Toolbar Buttons, 1.1.1-signed, true, {03B08592-E5B4-45ff-A0BE-C1D975458688}
Use Bcc Instead, 3.4.1, true, {cc138c46-ac77-4397-afc0-6cb6a13b7242}
XNote++, 2.2.9, true, xnote@froihofer.net
Classic Toolbar Buttons, 1.4.9.2, false, CSTBB@NArisT2_Noia4dev

Important Modified Preferences

Name: Value

browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size_cached_value: 307200
extensions.checkCompatibility.25.1: false
extensions.checkCompatibility.nightly: false
extensions.lastAppVersion: 25.1.7
font.internaluseonly.changed: true
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: c3eeba98-e7e9-4ddf-9598-5230f37e060
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1442482086
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
plugin.state.java: 0
plugin.state.npdeployjava: 0
plugin.state.npvlc: 0

Graphics

Adapter Description: AMD Radeon R9 200 Series
Vendor ID: 0x1002
Device ID: 0x6811
Adapter RAM: 2048
Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version: 14.501.1003.0
Driver Date: 11-20-2014
Direct2D Enabled: false
DirectWrite Enabled: false (6.3.9600.17999)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 0

AzureCanvasBackend: skia
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo

JavaScript

Incremental GC: 1

Accessibility

Activated: 0
Prevent Accessibility: 0

Library Versions

Expected minimum version
Version in use

NSPR
4.10.8
4.10.8

NSS
3.19 Basic ECC
3.19 Basic ECC

NSS Util
3.19
3.19

NSS SSL
3.19 Basic ECC
3.19 Basic ECC

NSS S/MIME
3.19 Basic ECC
3.19 Basic ECC



I also have a number of themes(mostly "Glowy") installed but I just restarted it with the default theme and it didn't help.