Fossamail crashing during usage

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luckyo

Fossamail crashing during usage

Post by luckyo » 2015-04-25, 16:30

Started getting a strange crash on Fossamail today. Basically Fossamail starts normally, and can operate normally as far as I can tell. I can read email, fetch new messages from the server, reply to messages.

But after a short while, it stops responding and crashes (dump provided below).


Edit: This appears to be Fossamail version of the same crash that Palemoon has been having. Details in the link in the second post.
Problem has been resolved by disabling automatic add-on updates.

Problem signature:
Problem Event Name: APPCRASH
Application Name: FossaMail.exe
Application Version: 25.3.0.5560
Application Timestamp: 55103f55
Fault Module Name: xul.dll
Fault Module Version: 25.3.0.5560
Fault Module Timestamp: 55103d92
Exception Code: c0000005
Exception Offset: 000f9781
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1035
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Last edited by luckyo on 2015-04-25, 16:55, edited 2 times in total.

squarefractal

Re: Fossamail crashing during usage

Post by squarefractal » 2015-04-25, 16:34

viewtopic.php?f=1&p=52911#p52880
(PM and FM are based on the same core.)
For FM though, nothing can be done on the server side. Disabling automatic add-on updates is your best bet for now. A bug has been filed at Mozilla regarding this issue.

luckyo

Re: Fossamail crashing during usage

Post by luckyo » 2015-04-25, 16:53

Thank you. This appears to have fixed the problem for me.

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Moonchild
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Re: Fossamail crashing during usage

Post by Moonchild » 2015-04-25, 23:03

I'll be making a point release of FossaMail as well to build on the Pale Moon 25.3.2 back-end, so these crashes can be avoided.

I do need some sleep this weekend. so this will have to be done in the morning.
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