Connection to bt internet

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noteven47
Hobby Astronomer
Hobby Astronomer
Posts: 25
Joined: Sat, 29 Oct 2011, 14:52

Connection to bt internet

Unread postby noteven47 » Fri, 31 Mar 2017, 08:23

I keep receiving the message "connection to server mail.btinternet.com failed". This morning, about six times in quick succession. After closing FossaMail and reopening, I was able to get my emails but, almost immediately, the connection broke again. Does anyone else have a similar problem and is it a FossaMail problem or a BT problem? I have no difficulty if I use Microsoft Outlook.com or my BT Yahoo email accounts.

MGA74
Moonbather
Moonbather
Posts: 65
Joined: Mon, 15 Sep 2014, 14:19
Location: UK

Re: Connection to bt internet

Unread postby MGA74 » Fri, 31 Mar 2017, 19:13

Hello,

I have done a quick test via my FossaMail btinternet account and it appears to be working normally.

I can only suggest that you check all your settings, I have found that btinternet can be difficult to set up.


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