Plug in container has stopped working DEP error message.

[Tallpaultn]

I did a clean install of Pale Moon 12.0(32 bit) & each time I close the browser I get a DEP message saying the plug in container has stopped working. I haven't installed any add-ons or anything. I'm running WinVista Home Premium SP2 on a Dell XPS 410 duo core computer. Thank you for your assistance.

[megaman]

You have to add plugincontainter.exe to the DEP list? Hmm...I sense foul play here.

[Moonchild]

If it's a DEP error message (the window shown doesn't indicate that, why do you say it's a DEP message?) then it would help if you post as much details about the crash as possible (DEP exception code, faulting module, etc.)
Grabbing "AppCrashView" from http://www.nirsoft.net may also help to get more details about this.

[Tallpaultn]

I didn't add anything to DEP view. Perhaps I erroneously called it a DEP error because the following error popped up on my screen:

[megaman]

I do not know about this, but plugincontainer might not be allowed to the list, also it should not have to given you that error.

1. Suggestion, uninstall PaleMoon with RevoUninstaller (Advanced Uninstall)
2. Get a registry cleaner Eusing's Free Registry Cleaner and do a Scan, then a Repair(Only once, risky if you do it many times, you were warned)
3. Install PaleMoon cleanly.(It should be a clean install if you cleaned the stuff with Revo)

Still, it could be your antivirus kicking in or something that is supposedly protecting you.

[Tallpaultn]

Here's the information I received when I ran "AppCrashView":

[Tallpaultn]

I tried Pale Moon 12.0 with my anti-virus & other security protection turned off & I still get the same error message when I close the browser. I've already tried the clean install procedure & that didn't work. Thanks for the tips.

[Moonchild]

Here's the information I received when I ran "AppCrashView":

A screenshot doesn't really help - please copy and paste the full data from the bottom window.
DEP on plugin-container usually means that a plugin is doing something bad. Also, can you list the output from about:plugins, please?

[Tallpaultn]

Below is the information you requested. Thanks for your assistance.

Version=1
EventType=BEX
EventTime=129802823157932506
ReportType=2
Consent=1
UploadTime=129802823188642506
Response.BucketId=2945994519
Response.BucketTable=5
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=plugin-container.exe
Sig[1].Name=Application Version
Sig[1].Value=12.0.0.4497
Sig[2].Name=Application Timestamp
Sig[2].Value=4f9709c4
Sig[3].Name=Fault Module Name
Sig[3].Value=NPSWF32_11_3_300_231.dll_unloaded
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4f8b7dbc
Sig[6].Name=Exception Offset
Sig[6].Value=66959103
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.0.6002.2.2.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files\Pale Moon\plugin-container.exe
UI[3]=Plugin Container for Palemoon has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=-1348972777/nBucketTable=5/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=Plugin Container for Palemoon
AppPath=C:\Program Files\Pale Moon\plugin-container.exe

Enabled plugins
Find more information about browser plugins at mozilla.org.
Find updates for installed plugins at mozilla.com/plugincheck.
Help for installing plugins is available from plugindoc.mozdev.org.
Shockwave Flash

File: C:\Windows\system32\Macromed\Flash\NPSWF32_11_3_300_231.dll
Version: 11.3.300.231
Shockwave Flash 11.3 r300

MIME Type Description Suffixes
application/x-shockwave-flash Adobe Flash movie swf
application/futuresplash FutureSplash movie spl
Adobe Acrobat

File: C:\Program Files\Mozilla Firefox\plugins\nppdf32.dll
Version: 10.1.3.23
Adobe PDF Plug-In For Firefox and Netscape 10.1.3

MIME Type Description Suffixes
application/pdf Acrobat Portable Document Format pdf
application/vnd.adobe.pdfxml Adobe PDF in XML Format pdfxml
application/vnd.adobe.x-mars Adobe PDF in XML Format mars
application/vnd.fdf Acrobat Forms Data Format fdf
application/vnd.adobe.xfdf XML Version of Acrobat Forms Data Format xfdf
application/vnd.adobe.xdp+xml Acrobat XML Data Package xdp
application/vnd.adobe.xfd+xml Adobe FormFlow99 Data File xfd
Java Deployment Toolkit 8.0.0.24

File: C:\Windows\system32\npDeployJava1.dll
Version: 11.0.0.24
NPRuntime Script Plug-in Library for Java(TM) Deploy

MIME Type Description Suffixes
application/java-deployment-toolkit
Java Deployment Toolkit 7.0.10.8

File: C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll
Version: 10.1.0.8
NPRuntime Script Plug-in Library for Java(TM) Deploy

MIME Type Description Suffixes
application/java-deployment-toolkit
QuickTime Plug-in 7.6.9

File: C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll
Version: 7.6.9.0
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes
image/x-targa TGA image targa,tga
image/jp2 JPEG2000 image jp2
image/jpeg2000 JPEG2000 image jp2
image/jpeg2000-image JPEG2000 image jp2
image/x-jpeg2000-image JPEG2000 image jp2
QuickTime Plug-in 7.6.9

File: C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll
Version: 7.6.9.0
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes
audio/x-mp3 MP3 audio mp3,swa
audio/mpeg3 MP3 audio mp3,swa
audio/x-mpeg3 MP3 audio mp3,swa
image/x-macpaint MacPaint image pntg,pnt,mac
image/pict PICT image pict,pic,pct
image/x-pict PICT image pict,pic,pct
image/x-quicktime QuickTime image qtif,qti
image/x-sgi SGI image sgi,rgb
QuickTime Plug-in 7.6.9

File: C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll
Version: 7.6.9.0
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes
video/sd-video SD video sdv
application/x-mpeg AMC media amc
video/mp4 MPEG-4 media mp4
audio/mp4 MPEG-4 media mp4
audio/x-m4a AAC audio m4a
audio/x-m4p AAC audio m4p
audio/x-m4b AAC audio book m4b
video/x-m4v Video m4v
audio/mpeg MP3 audio mp3,swa
audio/x-mpeg MP3 audio mp3,swa
audio/mp3 MP3 audio mp3,swa
QuickTime Plug-in 7.6.9

File: C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll
Version: 7.6.9.0
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes
audio/x-gsm GSM audio gsm
audio/AMR AMR audio AMR
audio/aac AAC audio aac,adts
audio/x-aac AAC audio aac,adts
audio/x-caf CAF audio caf
audio/ac3 AC3 audio ac3
audio/x-ac3 AC3 audio ac3
video/3gpp 3GPP media 3gp,3gpp
audio/3gpp 3GPP media 3gp,3gpp
video/3gpp2 3GPP2 media 3g2,3gp2
audio/3gpp2 3GPP2 media 3g2,3gp2
QuickTime Plug-in 7.6.9

File: C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll
Version: 7.6.9.0
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes
audio/aiff AIFF audio aiff,aif,aifc,cdda
audio/x-aiff AIFF audio aiff,aif,aifc,cdda
audio/basic uLaw/AU audio au,snd,ulw
audio/mid MIDI mid,midi,smf,kar
audio/x-midi MIDI mid,midi,smf,kar
audio/midi MIDI mid,midi,smf,kar
audio/vnd.qcelp QUALCOMM PureVoice audio qcp
QuickTime Plug-in 7.6.9

File: C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll
Version: 7.6.9.0
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes
application/sdp SDP stream descriptor sdp
application/x-sdp SDP stream descriptor sdp
application/x-rtsp RTSP stream descriptor rtsp,rts
video/quicktime QuickTime Movie mov,qt,mqv
video/flc AutoDesk Animator flc,fli,cel
audio/x-wav WAVE audio wav,bwf
audio/wav WAVE audio wav,bwf
Microsoft® Windows Media Player Firefox Plugin

File: C:\Program Files\Mozilla Firefox\plugins\np-mswmp.dll
Version: 1.0.0.8
np-mswmp

MIME Type Description Suffixes
application/x-ms-wmp np-mswmp *
application/asx *
video/x-ms-asf-plugin *
application/x-mplayer2 *
video/x-ms-asf asf,asx,*
video/x-ms-wm wm,*
audio/x-ms-wma wma,*
audio/x-ms-wax wax,*
video/x-ms-wmv wmv,*
video/x-ms-wvx

[Moonchild]

Hmm "NPSWF32_11_3_300_231.dll_unloaded"
It seems Flash 11.3 is what caused the crash - I'm using 11.2 (r202) myself without issues. It also seems that 11.2.202.233 is the current release version - so you are using a prerelease/beta of the Flash player?

[Tallpaultn]

When I go to the Adobe Flashplayer site it lists the same version I have as the latest version. Can you please tell me where I can find the latest stable version that you have? Thank you.

[Tallpaultn]

Can you please tell me where I can download the version of Adobe Flashplayer that you have since the site lists the version I have as the most recent version. I can't seem to find the version you have for some reason. Thank you very much for your help.

[dark_moon]

Here: http://www.adobe.com/products/flashplay ... tion3.html

But you need to deinstall your current version, cause you have a never version.

[Tallpaultn]

Thank you for the information. I think all is well now.

[weevie]

Sam for me, after V12 adopted - AVG reporting virus and again with the fresh download (from an official Mirror) - something is going on here.
Steve Evans, UK

[Moonchild]

VirusTotal scan of the plugin container gives 1 McAfee false positive:
https://www.virustotal.com/file/53f2551 ... 336384843/
AVG comes back clean - are you sure your AVG is up-to-date?