email problem

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gunnerob

email problem

Post by gunnerob » 2012-03-23, 10:13

when I log into the web mail version of my provider it shows the tiles of the emails but the text boddy is blank. If I log into gmail were i have them forwarded to so I can get them on phone they are fine . Is this likely to be a palemoon problem or my provider ? Work fine in Chrome but I prefer Palemoon

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Moonchild
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Joined: 2011-08-28, 17:27
Location: Sweden

Re: email problem

Post by Moonchild » 2012-03-23, 12:27

This is most likely a problem at your provider, but it is also possible that it is caused by some extensions in Pale Moon if you use any.

You may want to check/do a few things:
  1. Are you using an ad blocker? You may want to try disabling that for your webmail pages
  2. Are you using Ghostery? try removing this add-on and see if it helps
  3. Try setting general.useragent.override to "Mozilla/5.0 (compatible; rv:9.0) Gecko/20110101 Firefox/9.0" in about:config
    (if this fixes the problem, your provider is checking too strictly on the allowed types of browser)
  4. Did you ask your provider about this yet? If not, it may be a good thing to do - Pale Moon, in essence, works just like Firefox which you can mention to them
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