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Newest Version Browser slows to a rapid "not responding"

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.

Moderator: trava90

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This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
Aria13

Newest Version Browser slows to a rapid "not responding"

Post by Aria13 » 2012-02-13, 19:25

Hi
I've read the forum and from my understanding, i still can't resolve this issue and had to revert to using a Firefox and Explorer (yuk) browser to get anything done.

I've got my troubleshooting info here:
Application Basics

Name
Pale Moon

Version
9.1

User Agent
Mozilla/5.0 (Windows NT 6.1; rv:9.1) Gecko/20120121 Firefox/9.1 PaleMoon/9.1

Profile Directory

Open Containing Folder

Enabled Plugins

about:plugins

Build Configuration

about:buildconfig

Crash Reports

about:crashes

Memory Use

about:memory

Extensions

Name

Version

Enabled

ID

Answers
2.3.54
true
{C0D0F6D1-9FC9-4b0a-B485-D5E13AF40D51}

Diigo Toolbar
5.1.0.32
true
{fc2b8f80-d9a5-4f51-8076-7c7ce3c67ee3}

DownThemAll!
2.0.8
true
{DDC359D1-844A-42a7-9AA1-88A850A938A8}

EPUBReader
1.4.1.0
true
{5384767E-00D9-40E9-B72F-9CC39D655D6F}

FAYT
2.0.5
true
{c2d0e930-64de-11db-bd13-0800200c9a66}

FlashGot
1.3.5
true
{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}

gTranslator
1.0.4
true
jyboy.yy@gmail.com

LastPass
1.80.0
true
support@lastpass.com

list.it
0.5.0.2
true
listit@csail.mit.edu

MyWords
0.2.11
true
{3892FE4C-6DCB-4669-9D01-E23BB9FB61FB}

NetVideoHunter
1.9.1
true
netvideohunter@netvideohunter.com

Pale Moon status bar
2.5
true
statusbar@palemoon.org

Read It Later
2.1.3
true
isreaditlater@ideashower.com

ScrapBook Plus
1.8.20.34
true
scrapbookplus@addons.mozilla.org

Screenshot Pimp
6.0
true
{056d0610-e44d-11df-bccf-0800200c9a66}

Session Manager
0.7.8.1
true
{1280606b-2510-4fe0-97ef-9b5a22eafe30}

StumbleUpon
3.97
true
{AE93811A-5C9A-4d34-8462-F7B864FC4696}

SeoQuake
2.7.10.1
false
{317B5128-0B0B-49b2-B2DB-1E7560E16C74}

Xmarks
4.0.2
false
foxmarks@kei.com

Modified Preferences

Name

Value

accessibility.typeaheadfind
true

accessibility.typeaheadfind.flashBar
0

browser.places.smartBookmarksVersion
2

browser.startup.homepage
about:home

browser.startup.homepage_override.buildID
20120121152540

browser.startup.homepage_override.mstone
rv:9.1

browser.tabs.loadInBackground
false

extensions.lastAppVersion
9.1

font.internaluseonly.changed
false

network.cookie.prefsMigrated
true

places.database.lastMaintenance
1327863078

places.history.expiration.transient_current_max_pages
78728

places.history.expiration.transient_optimal_database_size
125963632

privacy.clearOnShutdown.cookies
false

privacy.clearOnShutdown.formdata
false

privacy.clearOnShutdown.history
false

privacy.clearOnShutdown.sessions
false

privacy.donottrackheader.enabled
true

privacy.sanitize.migrateFx3Prefs
true

privacy.sanitize.sanitizeOnShutdown
true

security.warn_viewing_mixed
false

Graphics

Adapter Description
Mobile Intel(R) 4 Series Express Chipset Family

Vendor ID
8086

Device ID
2a42

Adapter RAM
Unknown

Adapter Drivers
igdumdx32 igd10umd32

Driver Version
8.15.10.2302

Driver Date
2-11-2011

Vendor ID (GPU #2)
8086

Device ID (GPU #2)
2a43

Adapter RAM (GPU #2)
Unknown

Adapter Drivers (GPU #2)
igdumdx32 igd10umd32

Driver Version (GPU #2)
8.15.10.2302

Driver Date (GPU #2)
2-11-2011

Direct2D Enabled
true

DirectWrite Enabled
true (6.1.7601.17563)

ClearType Parameters
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400

WebGL Renderer
Google Inc. -- ANGLE (Mobile Intel(R) 4 Series Express Chipset Family) -- OpenGL ES 2.0 (ANGLE 0.0.0.809)

GPU Accelerated Windows
1/1 Direct3D 10
Can you help me? I really don't want to not use Pale Moon, but I'm frustrated in dealing with this issue. It will freeze my entire system, including not being able to pull up the task mgr IF I let it get into the full not responding. The slowness starts almost immediately with the scroll bar taking a few second delay to scroll the page, the typing will look like I'm not filling anything in, then about 5 seconds later some letters show up... it took forever to create my profile to join just to submit to this forum for help. :? and :(

All to Love,

User avatar
rabnbeinn
Lunatic
Lunatic
Posts: 350
Joined: 2011-11-18, 20:38
Location: Scotland

Re: Newest Version Browser slows to a rapid "not responding"

Post by rabnbeinn » 2012-02-13, 19:38

I'm sure the fella's in the know will be along soon to help, but in the meantime you may want to have a look at this post ... http://forum.palemoon.org/viewtopic.php?f=3&t=304 .... as I too had this problem with Pm 8, may not be same prob but worth having a looky anyway :D

lyceus

Re: Newest Version Browser slows to a rapid "not responding"

Post by lyceus » 2012-02-14, 05:56

While the experts come to help, I suggest you that try to disable the addons and check to turn on them one per one.

For my personal experience Fireshot did hang Palemoon a lot, and oddly it was for use Ghostery and Ad block plus add ons at the same time. The fix was to put Better privacy add-on that handle LSO cookies. Go figure! The war ended in truce! So first check if the add-ons don't have a small secret war like in my case. XD

User avatar
Moonchild
Project founder
Project founder
Posts: 38957
Joined: 2011-08-28, 17:27
Location: Sweden

Re: Newest Version Browser slows to a rapid "not responding"

Post by Moonchild » 2012-02-14, 09:43

What they said ;)
And if it doesn't solve your issue, get back to us with a bit more information about your actual computer setup (hardware/OS/software)
"There is no point in arguing with an idiot, because then you're both idiots." - Anonymous
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

Aria13

Re: Newest Version Browser slows to a rapid "not responding"

Post by Aria13 » 2012-02-19, 18:45

Hi Everyone -
I'm grateful for your comments

I'm working on the Plugin withdrawal technique :crazy: ... It takes me time because it distracts from my need to get things done, so I'm working from other browsers and tending to this problem as a sideline sidetracking to find an answers... :roll:

so far about 1/4 way through my list of adding them back one by one. Thanks for your considerations. I'll let you know the result WHEN I arrive at nailing the culprit because so far, I'm not locking up like I did - good sign I think. :think:

All to Love,

TeacherMac

Re: Newest Version Browser slows to a rapid "not responding"

Post by TeacherMac » 2012-02-29, 08:23

Ten days since the last post and no resolution to be found:(

No problem with Opera, Chrome or Firefox which are all running faster then Pale Moon.

When will the next "Working Version" be released?

Mac

Unanswered questions provide increased frustration and abandonment of programs that "Could Have Been"!

User avatar
satrow
Forum staff
Forum staff
Posts: 1936
Joined: 2011-09-08, 11:27

Re: Newest Version Browser slows to a rapid "not responding"

Post by satrow » 2012-02-29, 08:31

Hi Mac,

Not sure what your particular problem might be; details and history please?

The last post from the OP here indicated that he was part-way through a troubleshooting process, difficult to reply to that in any meaningful way.

User avatar
Moonchild
Project founder
Project founder
Posts: 38957
Joined: 2011-08-28, 17:27
Location: Sweden

Re: Newest Version Browser slows to a rapid "not responding"

Post by Moonchild » 2012-02-29, 09:17

TeacherMac wrote:Ten days since the last post and no resolution to be found:(
Unanswered questions provide increased frustration and abandonment of programs that "Could Have Been"!
Please do note:
I'll let you know the result WHEN I arrive at nailing the culprit because so far, I'm not locking up like I did - good sign I think.
If they didn't get back to the forum, it's possible that this has been a fluke and the problem never reappeared. Without further information from the OP there is very little to offer as a response from our team here; this does not mean "bad support", it is a normal process in a troubleshooting procedure. You have to wait until the user has completed their steps. Most notable also when the problem cannot be reproduced by us.
"There is no point in arguing with an idiot, because then you're both idiots." - Anonymous
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

lyceus

Re: Newest Version Browser slows to a rapid "not responding"

Post by lyceus » 2012-03-01, 02:45

TeacherMac wrote:Ten days since the last post and no resolution to be found:(
If this happens for you then, would you like to talk of this with us? Often is a secret "Plug-in Wars" when some plugins just don't like each other as I found, that crashed my PM and freeze it. So don't mix ABP with Ghostery without install Better Privacy too. But I only can guess from now.