Pale Moon 34.3.1 "connection to the server was reset" message

[pacopacopaco]

MacOS:
10.8.5:
64-bit browser?:
website not loading:
Browser theme (if not default):
uBlock Origin 1.16.6.1:
Installed plugins: (Java Applet Plug-in
Adobe Flash 32.0.0.238):

If possible, please include the output of help->troubleshooting information (as text):

Secure Connection Failed

The connection to the server was reset while the page was loading.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

Under Pale Moon 34.3.1 accessing ext dot to it shows the error message shown above. OTOH it can be accessed successfully on Android mobile

[Moonchild]

Works for me. cloudflare turnstile then forwards successfully to the site.

Please provide throubleshooting information:

1. Go to help -> troubleshooting information in the Pale Moon menu
2. Click the button "Copy text to clipboard" at the top of that page
3. Paste the output in your reply on the forum.

[pacopacopaco]

Works for me. cloudflare turnstile then forwards successfully to the site.

Please provide throubleshooting information:

1. Go to help -> troubleshooting information in the Pale Moon menu
2. Click the button "Copy text to clipboard" at the top of that page
3. Paste the output in your reply on the forum.

Thanks, Moonchild!!

Code: Select all

Application Basics
------------------

Name: Pale Moon
Version: 34.3.1 (64-bit)
Build ID: 20260622204834
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:128.0) Gecko/20100101 Goanna/6.9 Firefox/128.0 PaleMoon/34.3.1
OS: Darwin 12.5.0
CPU Capabilities: SSE2
Safe Mode: false

Extensions
----------

Name: Adblock Latitude
Version: 5.0.9
Enabled: true
ID: adblocklatitude@addons.palemoon.org

Name: Modify HTTP Response
Version: 1.3.8
Enabled: true
ID: modhresponse@Off.JustOff

Name: uBlock Origin
Version: 1.16.6.1
Enabled: true
ID: uBlock0@raymondhill.net

Graphics
--------

Features
Compositing: Basic
GPU Accelerated Windows: 0/1 Basic (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: -
WebGL 1 Driver Renderer: WebGL is currently disabled.
WebGL 1 Driver Version: -
WebGL 1 Driver Extensions: -
WebGL 1 Extensions: -
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL is currently disabled.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Hardware H264 Decoding: No
Audio Backend: audiounit
GPU #1
Active: Yes
Vendor ID: 0x10de
Device ID: 0x08a0

Diagnostics
AzureCanvasBackend: skia
AzureCanvasSkiaOpenGL: 0
AzureContentBackend: skia
AzureFallbackCanvasBackend: none
TileHeight: 512
TileWidth: 512
Decision Log
HW_COMPOSITING:
disabled by user: Disabled by pref
OPENGL_COMPOSITING:
unavailable by default: Hardware compositing is disabled




Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.folderList: 0
browser.download.importedFromSqlite: true
browser.download.useDownloadDir: true
browser.places.smartBookmarksVersion: 4
browser.search.context.loadInBackground: false
browser.search.useDBForOrder: true
browser.startup.homepage: https://www.google.com/advanced_search?hl=en-ES&fg=1
browser.startup.homepage_override.buildID: 20260622204834
browser.startup.homepage_override.mstone: 6.9.0
browser.tabs.loadInBackground: false
dom.max_script_run_time: 0
extensions.lastAppVersion: 34.3.1
font.internaluseonly.changed: false
gfx.blacklist.webgl.msaa: 4
gfx.blacklist.webgl.msaa.failureid: FEATURE_FAILURE_DL_BLACKLIST_g202
layers.acceleration.enabled: false
media.benchmark.vp9.fps: 0
media.benchmark.vp9.versioncheck: 3
network.cookie.prefsMigrated: true
network.url.cloudflare_image_resizing.enabled: false
places.database.lastMaintenance: 1785235181
places.history.expiration.transient_current_max_pages: 122539
print.print_bgcolor: false
print.print_bgimages: false
print.print_duplex: -437918235
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 11.00
print.print_paper_name:
print.print_paper_size_unit: 0
print.print_paper_width: 8.50
print.print_resolution: -437918235
print.print_reversed: false
print.print_scaling: 1.00
print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 12
print.print_unwriteable_margin_left: 13
print.print_unwriteable_margin_right: 13
print.print_unwriteable_margin_top: 7
privacy.cpd.cache: false
privacy.cpd.downloads: false
privacy.cpd.formdata: false
privacy.cpd.history: false
privacy.cpd.sessions: false
privacy.popups.showBrowserMessage: false
privacy.sanitize.migrateFx3Prefs: true
security.disable_button.openCertManager: false
services.sync.declinedEngines:
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1785487017
webgl.disabled: true

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.35
Version in use: 4.35

NSS
Expected minimum version: 3.90.12.0 (UXP)
Version in use: 3.90.12.0 (UXP)

NSSSMIME
Expected minimum version: 3.90.12.0 (UXP)
Version in use: 3.90.12.0 (UXP)

NSSSSL
Expected minimum version: 3.90.12.0 (UXP)
Version in use: 3.90.12.0 (UXP)

NSSUTIL
Expected minimum version: 3.90.12.0 (UXP)
Version in use: 3.90.12.0 (UXP)

[Moderator note - placed inside code tags - please use them in the future]

[Night Wing]

@ pacopacopaco

You've got two adblockers listed in your extensions which are Adblock Latitude and uBlock Origin. You are not supposed to have two because having two adblockers causes them to get in each other's way which will cause problems. I suggest removing one of them and keeping the other. Your choice when you make the pick.

As for me, I like and use, at the time of this posting, uBlock Origin (1.16.6.1).

[pacopacopaco]

@Night Wing

Thanks for your answer. I removed Adblock Latitude, but it´s still the same result.

Troubleshooting text reads as:

Code: Select all

Application Basics
------------------

Name: Pale Moon
Version: 34.3.1 (64-bit)
Build ID: 20260622204834
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:128.0) Gecko/20100101 Goanna/6.9 Firefox/128.0 PaleMoon/34.3.1
OS: Darwin 12.5.0
CPU Capabilities: SSE2
Safe Mode: false

Extensions
----------

Name: uBlock Origin
Version: 1.16.6.1
Enabled: true
ID: uBlock0@raymondhill.net

Name: Adblock Latitude
Version: 5.0.9
Enabled: false
ID: adblocklatitude@addons.palemoon.org

Name: Modify HTTP Response
Version: 1.3.8
Enabled: false
ID: modhresponse@Off.JustOff

Graphics
--------

Features
Compositing: Basic
GPU Accelerated Windows: 0/2 Basic (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: -
WebGL 1 Driver Renderer: WebGL is currently disabled.
WebGL 1 Driver Version: -
WebGL 1 Driver Extensions: -
WebGL 1 Extensions: -
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL is currently disabled.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Hardware H264 Decoding: No
Audio Backend: audiounit
GPU #1
Active: Yes
Vendor ID: 0x10de
Device ID: 0x08a0

Diagnostics
AzureCanvasBackend: skia
AzureCanvasSkiaOpenGL: 0
AzureContentBackend: skia
AzureFallbackCanvasBackend: none
TileHeight: 512
TileWidth: 512
Decision Log
HW_COMPOSITING:
disabled by user: Disabled by pref
OPENGL_COMPOSITING:
unavailable by default: Hardware compositing is disabled




Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.folderList: 0
browser.download.importedFromSqlite: true
browser.download.useDownloadDir: true
browser.places.smartBookmarksVersion: 4
browser.search.context.loadInBackground: false
browser.search.useDBForOrder: true
browser.startup.homepage: https://www.google.com/advanced_search?hl=en-ES&fg=1
browser.startup.homepage_override.buildID: 20260622204834
browser.startup.homepage_override.mstone: 6.9.0
browser.tabs.loadInBackground: false
dom.max_script_run_time: 0
extensions.lastAppVersion: 34.3.1
font.internaluseonly.changed: false
gfx.blacklist.webgl.msaa: 4
gfx.blacklist.webgl.msaa.failureid: FEATURE_FAILURE_DL_BLACKLIST_g202
layers.acceleration.enabled: false
media.benchmark.vp9.fps: 0
media.benchmark.vp9.versioncheck: 3
network.cookie.prefsMigrated: true
network.url.cloudflare_image_resizing.enabled: false
places.database.lastMaintenance: 1785922953
places.history.expiration.transient_current_max_pages: 118964
print.print_bgcolor: false
print.print_bgimages: false
print.print_duplex: -437918235
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 11.00
print.print_paper_name:
print.print_paper_size_unit: 0
print.print_paper_width: 8.50
print.print_resolution: -437918235
print.print_reversed: false
print.print_scaling: 1.00
print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 12
print.print_unwriteable_margin_left: 13
print.print_unwriteable_margin_right: 13
print.print_unwriteable_margin_top: 7
privacy.cpd.cache: false
privacy.cpd.downloads: false
privacy.cpd.formdata: false
privacy.cpd.history: false
privacy.cpd.sessions: false
privacy.popups.showBrowserMessage: false
privacy.sanitize.migrateFx3Prefs: true
security.disable_button.openCertManager: false
services.sync.declinedEngines:
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1785487017
webgl.disabled: true

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.35
Version in use: 4.35

NSS
Expected minimum version: 3.90.12.0 (UXP)
Version in use: 3.90.12.0 (UXP)

NSSSMIME
Expected minimum version: 3.90.12.0 (UXP)
Version in use: 3.90.12.0 (UXP)

NSSSSL
Expected minimum version: 3.90.12.0 (UXP)
Version in use: 3.90.12.0 (UXP)

NSSUTIL
Expected minimum version: 3.90.12.0 (UXP)
Version in use: 3.90.12.0 (UXP)

[Night Wing]

@Night Wing

Thanks for your answer. I removed Adblock Latitude, but it´s still the same result.

Name: Pale Moon
Version: 34.3.1 (64-bit)

At the time of this posting, the newest version of Pale Moon is ( 34.3.2). Is there a reason why you're still using version (34.3.1 )?

[pacopacopaco]

Under Pale Moon 34.3.2 is still the same...

Code: Select all

Application Basics
------------------

Name: Pale Moon
Version: 34.3.2 (64-bit)
Build ID: 20260730004653
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:128.0) Gecko/20100101 Goanna/6.9 Firefox/128.0 PaleMoon/34.3.2
OS: Darwin 12.5.0
CPU Capabilities: SSE2
Safe Mode: false

Extensions
----------

Name: uBlock Origin
Version: 1.16.6.1
Enabled: true
ID: uBlock0@raymondhill.net

Name: Modify HTTP Response
Version: 1.3.8
Enabled: false
ID: modhresponse@Off.JustOff

Graphics
--------

Features
Compositing: Basic
GPU Accelerated Windows: 0/1 Basic (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: -
WebGL 1 Driver Renderer: WebGL is currently disabled.
WebGL 1 Driver Version: -
WebGL 1 Driver Extensions: -
WebGL 1 Extensions: -
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL is currently disabled.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Hardware H264 Decoding: No
Audio Backend: audiounit
GPU #1
Active: Yes
Vendor ID: 0x10de
Device ID: 0x08a0

Diagnostics
AzureCanvasBackend: skia
AzureCanvasSkiaOpenGL: 0
AzureContentBackend: skia
AzureFallbackCanvasBackend: none
TileHeight: 512
TileWidth: 512
Decision Log
HW_COMPOSITING:
disabled by user: Disabled by pref
OPENGL_COMPOSITING:
unavailable by default: Hardware compositing is disabled




Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.folderList: 0
browser.download.importedFromSqlite: true
browser.download.useDownloadDir: true
browser.places.smartBookmarksVersion: 4
browser.search.context.loadInBackground: false
browser.search.useDBForOrder: true
browser.startup.homepage: https://www.google.com/advanced_search?hl=en-ES&fg=1
browser.startup.homepage_override.buildID: 20260730004653
browser.startup.homepage_override.mstone: 6.9.0
browser.tabs.loadInBackground: false
dom.max_script_run_time: 0
extensions.lastAppVersion: 34.3.2
font.internaluseonly.changed: false
gfx.blacklist.webgl.msaa: 4
gfx.blacklist.webgl.msaa.failureid: FEATURE_FAILURE_DL_BLACKLIST_g202
layers.acceleration.enabled: false
media.benchmark.vp9.fps: 0
media.benchmark.vp9.versioncheck: 3
network.cookie.prefsMigrated: true
network.url.cloudflare_image_resizing.enabled: false
places.database.lastMaintenance: 1785922953
places.history.expiration.transient_current_max_pages: 118964
print.print_bgcolor: false
print.print_bgimages: false
print.print_duplex: -437918235
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 11.00
print.print_paper_name:
print.print_paper_size_unit: 0
print.print_paper_width: 8.50
print.print_resolution: -437918235
print.print_reversed: false
print.print_scaling: 1.00
print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 12
print.print_unwriteable_margin_left: 13
print.print_unwriteable_margin_right: 13
print.print_unwriteable_margin_top: 7
privacy.cpd.cache: false
privacy.cpd.downloads: false
privacy.cpd.formdata: false
privacy.cpd.history: false
privacy.cpd.sessions: false
privacy.popups.showBrowserMessage: false
privacy.sanitize.migrateFx3Prefs: true
security.disable_button.openCertManager: false
services.sync.declinedEngines:
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1785487017
webgl.disabled: true

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.35
Version in use: 4.35

NSS
Expected minimum version: 3.90.13.0 (UXP)
Version in use: 3.90.13.0 (UXP)

NSSSMIME
Expected minimum version: 3.90.13.0 (UXP)
Version in use: 3.90.13.0 (UXP)

NSSSSL
Expected minimum version: 3.90.13.0 (UXP)
Version in use: 3.90.13.0 (UXP)

NSSUTIL
Expected minimum version: 3.90.13.0 (UXP)
Version in use: 3.90.13.0 (UXP)

[andyprough]

Under Pale Moon 34.3.2 is still the same...

ext.to is a torrenting website - might be blocked in your region or by your ISP or something of that nature. I can view the site just fine in Pale Moon.