Browser periodically freezes and unfreezes

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.

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THX-1139
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Re: Browser periodically freezes and unfreezes

Post by THX-1139 » 2025-10-15, 18:12

This is really strange to me; I have been using PM 33.8.2 for awhile now, and have had these same issues where PM would not respond immediately to input, it was like a 1 second lag just using the browser as normal... So anyway just about an hour ago I updated to the newest PM version... Guess what happened?
Yep, Everything so far is running Smooth again, Zero lag, Snappy Peppy.
I have only tested on a few sites so far, but the major one I tested was Bitchute, where previously it would take ages to load anything and then when starting a vid it would play 1 second then flip back and replay again, all the way. That was so very annoying :?
Now it's all good! so far.
I have no clue as to the why, since everyone is having the reverse effect :wtf:
Edit: Just visited X and it's working Perfect.
And Memory and CPU all Nominal.
Pale Moon 33.5.0. (64) Win7 pro (64) Intel Core i5-3570 3.4GHz-16 GB DDR3

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jobbautista9
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Re: Browser periodically freezes and unfreezes

Post by jobbautista9 » 2025-10-16, 02:52

erichtex wrote:
2025-10-15, 15:44
The site I have been having a problem with is wikitree.com. It certainly does not use "modern" JS. Problems include freezes while scrolling, using radio buttons and other UI interactions. I have not yet monitored the processor load while working this. There was no freezing before the update.
Can't confirm any of the problems you're experiencing. Please post troubleshooting information
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erichtex
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Re: Browser periodically freezes and unfreezes

Post by erichtex » 2025-10-19, 15:15

After observing PM for a day or so on this, it only happens when you are interacting with the PM UI. Scrolling, editing text or pushing a radio button. The processor load goes from 2 or 3% to about 10% for 3-4 seconds. The UI is completely frozen. A the end of that time, the title bar flashes (Not Responding) along with the cursor showing the hourglass graphic and the close window button flashing red. The amount of time spent in the freeze is increasing as the PM window stays open.

Is there any data in particular that I can supply that would help you to troubleshoot this problem.

This freeze is happening on this forum as I type it. So it appears to be a Pale Moon issue and not a website issue.

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jobbautista9
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Re: Browser periodically freezes and unfreezes

Post by jobbautista9 » 2025-10-19, 17:17

erichtex wrote:
2025-10-19, 15:15
Is there any data in particular that I can supply that would help you to troubleshoot this problem.
From the menu bar, Help => Troubleshooting information

Also, what specific websites do you visit often?
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Re: Browser periodically freezes and unfreezes

Post by KlarkKentThe3rd » 2025-10-20, 07:52

erichtex wrote:
2025-10-19, 15:15
it appears to be a Pale Moon issue and not a website issue.
The issue is heavy scripts loaded into memory from other websites you visited.

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erichtex
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Re: Browser periodically freezes and unfreezes

Post by erichtex » 2025-10-20, 14:06

This forum and the Wikitree.com are the only ones I visit on this browser. So the JS load is limited.

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erichtex
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Re: Browser periodically freezes and unfreezes

Post by erichtex » 2025-10-20, 14:09

Here is the troubleshooting information:
Application Basics
------------------

Name: Pale Moon
Version: 33.9.0.1 (64-bit)
Build ID: 20250924083854
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Goanna/6.8 Firefox/128.0 PaleMoon/33.9.0.1
OS: Windows_NT 10.0
CPU Capabilities: SSE2 AVX AVX2
Safe Mode: false

Extensions
----------

Name: uBlock Origin
Version: 1.13.8
Enabled: true
ID: uBlock0@raymondhill.net

Name: NoScript
Version: 5.0.6
Enabled: false
ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Graphics
--------

Features
Compositing: Direct3D 11
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000cb54) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 5500 Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000cb54) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 5500 Direct3D11 vs_5_0 ps_5_0)
WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.)
WebGL 2 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_EXT_color_buffer_float GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture GL_EXT_texture_norm16
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
Hardware H264 Decoding: Yes; Using D3D11 API
Audio Backend: wasapi
Direct2D: true
DirectWrite: true (10.0.19041.5794)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics 5500
Vendor ID: 0x8086
Device ID: 0x1616
Driver Version: 20.19.15.4835
Driver Date: 10-16-2017
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Subsys ID: 06921028
RAM: Unknown
GPU #2
Active: No
Description: NVIDIA GeForce 845M
Vendor ID: 0x10de
Device ID: 0x1344
Driver Version: 21.21.13.6909
Driver Date: 8-1-2016
Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvd3dumx,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvwgf2umx C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvd3dum,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwu.inf_amd64_26aa6356770b2e86\nvwgf2um
Subsys ID: 06921028
RAM: 2048
Diagnostics
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo





Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 307200
browser.cache.disk.smart_size.first_run: false
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 4
browser.startup.homepage_override.buildID: 20250924083854
browser.startup.homepage_override.mstone: 6.8.0
dom.mozApps.used: true
extensions.lastAppVersion: 33.9.0.1
font.internaluseonly.changed: true
general.useragent.updates.lastupdated: 1760969212722
gfx.crash-guard.d3d11layers.appVersion: 33.9.0.1
gfx.crash-guard.d3d11layers.deviceID: 0x1616
gfx.crash-guard.d3d11layers.driverVersion: 20.19.15.4835
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d11video: 2
gfx.direct3d.last_used_feature_level_idx: 0
media.autoplay.enabled: false
media.benchmark.vp9.fps: 152
media.benchmark.vp9.versioncheck: 3
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
network.dns.disablePrefetch: true
places.database.lastMaintenance: 1760458487
places.history.expiration.transient_current_max_pages: 145926
plugin.importedState: true
privacy.cpd.formdata: false
privacy.cpd.sessions: false
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1758562387
ui.osk.debug.keyboardDisplayReason: IKPOS: Keyboard presence confirmed.

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.35
Version in use: 4.35

NSS
Expected minimum version: 3.90.7.2
Version in use: 3.90.7.2

NSSSMIME
Expected minimum version: 3.90.7.2
Version in use: 3.90.7.2

NSSSSL
Expected minimum version: 3.90.7.2
Version in use: 3.90.7.2

NSSUTIL
Expected minimum version: 3.90.7.1
Version in use: 3.90.7.1

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Gemmaugr
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Re: Browser periodically freezes and unfreezes

Post by Gemmaugr » 2025-10-20, 15:40

erichtex wrote:
2025-10-20, 14:09
Name: NoScript
Version: 5.0.6
Enabled: false
ID: {73a6fe31-595d-460b-a920-fcc0f8843232}
This is a no-no, and is well known for corrupting the workings of the browser and profiles.

I suggest uninstalling Pale Moon and removing your old profile, then re-installing PM and make a new profile. And not using NoScript.

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erichtex
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Re: Browser periodically freezes and unfreezes

Post by erichtex » 2025-10-21, 18:42

Tried Pale Moon 33.9.1, still having the same problem.

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Night Wing
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Re: Browser periodically freezes and unfreezes

Post by Night Wing » 2025-10-21, 19:31

erichtex wrote:
2025-10-21, 18:42
Tried Pale Moon 33.9.1, still having the same problem.
Gemmaugr asked you to make a clean new profile and also not to re-install NoScript. Did you do that "before" trying version (33.9.1)? If you just uninstalled NoScript and then tried 33.9.1, then the remnants of NoScript will still cause problems.
MX Linux 23.6 (Libretto) Xfce w/Pale Moon, Waterfox, Firefox
Linux Debian 13.1 (Trixie) Xfce w/Pale Moon, Waterfox, Firefox

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moonbat
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Re: Browser periodically freezes and unfreezes

Post by moonbat » 2025-10-23, 06:31

And if you're worried about losing NoScript functionality, the (more functional) alternative is eMatrix.
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