Youtube: Your browser can't play this video Topic is solved

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Walter Dnes
Astronaut
Astronaut
Posts: 701
Joined: 2015-07-30, 20:29
Location: Vaughan, ON, Canada

Youtube: Your browser can't play this video

Post by Walter Dnes » 2025-05-24, 14:34

Operating system: linux (Devuan)
Browser version: 33.7.1 GTK2
32-bit or 64-bit browser?: 64
Problem URL: https://www.youtube.com/watch?v=DrSbbq4GKq0
Browser theme (if not default):
Installed add-ons:
Installed plugins: (about:plugins):

If possible, please include the output of help->troubleshooting information (as text):
Application Basics
------------------

Name: Pale Moon
Version: 33.7.1 (64-bit)
Build ID: 20250430222824
Update Channel: release
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:115.0) Gecko/20100101 Goanna/6.7 Firefox/115.0 PaleMoon/33.7.1
OS: Linux 6.1.0-32-amd64
CPU Capabilities: SSE2 AVX AVX2
Safe Mode: false

Extensions
----------

Graphics
--------

Features
Compositing: OpenGL
GPU Accelerated Windows: 1/1 OpenGL (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_context_flush_control GLX_ARB_create_context GLX_ARB_create_context_no_error GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_buffer_age GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_no_config_context GLX_EXT_swap_control GLX_EXT_swap_control_tear GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_INTEL_swap_event GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_swap_method GLX_OML_sync_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync
WebGL 1 Driver Renderer: Intel -- Mesa Intel(R) UHD Graphics 630 (CML GT2)
WebGL 1 Driver Version: 4.6 (Compatibility Profile) Mesa 22.3.6
WebGL 1 Driver Extensions: GL_ARB_multisample GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_copy_texture GL_EXT_subtexture GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_texture GL_EXT_texture3D GL_IBM_rasterpos_clip GL_ARB_point_parameters GL_EXT_draw_range_elements GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_rescale_normal GL_EXT_separate_specular_color GL_EXT_texture_edge_clamp GL_SGIS_generate_mipmap GL_SGIS_texture_border_clamp GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_ARB_framebuffer_sRGB GL_ARB_multitexture GL_EXT_framebuffer_sRGB GL_IBM_multimode_draw_arrays GL_IBM_texture_mirrored_repeat GL_3DFX_texture_compression_FXT1 GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_lod_bias 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GL_EXT_demote_to_helper_invocation GL_NV_ES1_1_compatibility
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_context_flush_control GLX_ARB_create_context GLX_ARB_create_context_no_error GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_buffer_age GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_no_config_context GLX_EXT_swap_control GLX_EXT_swap_control_tear GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_INTEL_swap_event GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_swap_method GLX_OML_sync_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync
WebGL 2 Driver Renderer: Intel -- Mesa Intel(R) UHD Graphics 630 (CML GT2)
WebGL 2 Driver Version: 4.6 (Core Profile) Mesa 22.3.6
WebGL 2 Driver Extensions: GL_3DFX_texture_compression_FXT1 GL_AMD_conservative_depth GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_gpu_shader_int64 GL_AMD_multi_draw_indirect GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_AMD_shader_trinary_minmax GL_AMD_texture_texture4 GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map_array GL_ARB_texture_filter_anisotropic GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ATI_blend_equation_separate GL_ATI_texture_float GL_EXT_EGL_image_storage GL_EXT_EGL_sync GL_EXT_abgr GL_EXT_blend_equation_separate GL_EXT_debug_label GL_EXT_demote_to_helper_invocation GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_memory_object GL_EXT_memory_object_fd GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_semaphore GL_EXT_semaphore_fd GL_EXT_shader_framebuffer_fetch GL_EXT_shader_framebuffer_fetch_non_coherent GL_EXT_shader_integer_mix GL_EXT_shader_samples_identical GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_shadow_lod GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_IBM_multimode_draw_arrays GL_INTEL_blackhole_render GL_INTEL_conservative_rasterization GL_INTEL_performance_query GL_INTEL_shader_atomic_float_minmax GL_INTEL_shader_integer_functions2 GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_sliced_3d GL_MESA_framebuffer_flip_y GL_MESA_pack_invert GL_MESA_shader_integer_functions GL_MESA_texture_signed_rgba GL_NV_compute_shader_derivatives GL_NV_conditional_render GL_NV_copy_image GL_NV_depth_clamp GL_NV_fragment_shader_interlock GL_NV_packed_depth_stencil GL_NV_texture_barrier GL_OES_EGL_image GL_S3_s3tc
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
Hardware H264 Decoding: No
Audio Backend: pulse
GPU #1
Active: Yes
Description: Intel -- Mesa Intel(R) UHD Graphics 630 (CML GT2)
Vendor ID: Intel
Device ID: Mesa Intel(R) UHD Graphics 630 (CML GT2)
Driver Version: 4.6 (Compatibility Profile) Mesa 22.3.6

Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: none
CairoUseXRender: 1
Decision Log
HW_COMPOSITING:
force_enabled by user: Force-enabled by prefs
OPENGL_COMPOSITING:
force_enabled by user: Force-enabled by pref




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privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.sanitizeOnShutdown: true
privacy.sanitize.timeSpan: 0
privacy.trackingprotection.enabled: true
services.sync.declinedEngines:
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1747309273

user.js Preferences
-------------------

Your profile folder contains a user.js file, which includes preferences that were not created by Pale Moon.

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.35
Version in use: 4.35

NSS
Expected minimum version: 3.90.7
Version in use: 3.90.7

NSSSMIME
Expected minimum version: 3.90.7
Version in use: 3.90.7

NSSSSL
Expected minimum version: 3.90.7
Version in use: 3.90.7

NSSUTIL
Expected minimum version: 3.90.7
Version in use: 3.90.7
This is the only Youtube video I've seen this on. Maybe a weirdo codec. I originally ran into this on my homebrew build. I then launched from the official tarball to make this bug report "official".
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Re: Youtube: Your browser can't play this video

Post by ron_1 » 2025-05-24, 15:04

When I try to play it I get the message: "Video unavailable
The uploader has not made this video available in your country"

Tried it in Chromium and the same thing happens. I'm in the US.

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Re: Youtube: Your browser can't play this video

Post by Walter Dnes » 2025-05-24, 15:15

ron_1 wrote:
2025-05-24, 15:04
Tried it in Chromium and the same thing happens. I'm in the US.
The URL works for me in Chromium (linux). I'm in Canada.
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Re: Youtube: Your browser can't play this video

Post by Gemmaugr » 2025-05-24, 16:44

"Video unavailable - The uploader has not made this video available in your country"
I'm in Sweden.

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Re: Youtube: Your browser can't play this video

Post by ron_1 » 2025-05-24, 16:58

Looks like somebody else from Canada is going to have to test this then.

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Re: Youtube: Your browser can't play this video

Post by suzyne » 2025-05-24, 17:56

Can't play in Australia either.

But it is on Prime Video here, in case that information is of any use to anyone else needing to know the answer to the question!
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Re: Youtube: Your browser can't play this video

Post by ron_1 » 2025-05-24, 18:07

suzyne wrote:
2025-05-24, 17:56
But it is on Prime Video here, in case that information is of any use to anyone else needing to know the answer to the question!
DRM issue maybe?

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{SOLVED] Youtube: Your browser can't play this video

Post by Walter Dnes » 2025-05-24, 18:36

ron_1 wrote:
2025-05-24, 18:07
DRM issue maybe?
DRM may be the problem. Chrom(ium) with Widevine DRM works on Netflix, but Pale Moon eschews DRM, so no go on Netflix. I just had a closer look. It is on the "YouTube Movies & TV" channel which points the finger at DRM (Chromium works; Pale Moon doesn't). Here's my display
Untitled.png
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Re: Youtube: Your browser can't play this video

Post by Moonchild » 2025-05-24, 18:48

Youtube Movies & TV uses Google Widevine DRM. You can't view it on Pale Moon.
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Re: Youtube: Your browser can't play this video

Post by Goodydino » 2025-05-24, 21:07

That video does not work with SeaMonkey or with LibreWolf or Safari, either. On Safari, I got "An error occurred. Please try again later". It does work with Waterfox and Vivaldi. Waterfox is similar to LibreWolf, so the fact that one worked and the other did not surprised me.

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Re: Youtube: Your browser can't play this video

Post by ron_1 » 2025-05-24, 21:26

Goodydino wrote:
2025-05-24, 21:07
It does work with Waterfox and Vivaldi. Waterfox is similar to LibreWolf, so the fact that one worked and the other did not surprised me.
It's not surprising, Librewolf disables DRM by default. One needs to manually re-enable it. (Source: https://librewolf.net/docs/faq/)
DRM goes against LW's principles.

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Re: Youtube: Your browser can't play this video

Post by Gemmaugr » 2025-05-24, 21:54

Goodydino wrote:
2025-05-24, 21:07
That video does not work with SeaMonkey or with LibreWolf or Safari, either. On Safari, I got "An error occurred. Please try again later". It does work with Waterfox and Vivaldi. Waterfox is similar to LibreWolf, so the fact that one worked and the other did not surprised me.
Only google approved browsers that pay google can use Widewine: https://blog.samuelmaddock.com/posts/go ... y-browser/

Meaning mostly mainstream ones and/or majorly funded ones like Edge, Firefox, Brave, Vivaldi, Opera.

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Re: Youtube: Your browser can't play this video

Post by suzyne » 2025-05-24, 23:55

Goodydino wrote:
2025-05-24, 21:07
It does work with Waterfox and Vivaldi.
Waterfox must have jumped through the Google hoops to support Widevine.

https://www.waterfox.net/support/drm-content/
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Re: Youtube: Your browser can't play this video

Post by Moonchild » 2025-05-25, 10:16

suzyne wrote:
2025-05-24, 23:55
Goodydino wrote:
2025-05-24, 21:07
It does work with Waterfox and Vivaldi.
Waterfox must have jumped through the Google hoops to support Widevine.

https://www.waterfox.net/support/drm-content/
That probably happened at the time that advertising company owned it.
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Re: Youtube: Your browser can't play this video

Post by Pelican » 2025-05-25, 10:59

ron_1 wrote:
2025-05-24, 21:26
[Librewolf disables DRM by default.
Real DRM cannot be disabled.

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Re: Youtube: Your browser can't play this video

Post by Moonchild » 2025-05-25, 12:07

Pelican wrote:
2025-05-25, 10:59
ron_1 wrote:
2025-05-24, 21:26
[Librewolf disables DRM by default.
Real DRM cannot be disabled.
You misunderstand. LibreWolf disables support for DRM media by default. i.e. it can't play them.
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Re: Youtube: Your browser can't play this video

Post by Pelican » 2025-05-25, 22:58

Moonchild wrote:
2025-05-25, 12:07
LibreWolf disables support for DRM media by default. i.e. it can't play them.
Meaning that it will not play particular DRM solutions that it recognises, like Widevine?

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Re: Youtube: Your browser can't play this video

Post by moonbat » 2025-05-25, 23:28

Pelican wrote:
2025-05-25, 22:58
Meaning that it will not play particular DRM solutions that it recognises, like Widevine?
Likely. I use Floorp, DRM support has to be enabled in preferences for any DRM content to work. I imagine Librewolf has a similar mechanism unless they chose to not include DRM code altogether the way UXP does.
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Re: Youtube: Your browser can't play this video

Post by Pelican » 2025-05-25, 23:59

Either way, it is the user that decides not to play DRM content by using a browser that refuses to play DRM content or by disabling the option in browser settings, right?

So what is the point of disabling DRM when it comes down to the user choice anyway? In the end, by not wanting to play DRM content, one is prevented from benefiting from that content, whether it be entertaining video or online courses.

Or is this is just about protecting against the existence of DRM?

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Re: Youtube: Your browser can't play this video

Post by Moonchild » 2025-05-26, 01:07

It's more about not automatically downloading a black box binary component and running it when DRM media is encountered.
And I'm not kidding when I'm saying "black box". You're not even allowed to look at it without breaking its license and getting into legal hot water.
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