Browser version: 33.7.1
32-bit or 64-bit browser?: 64bit
Problem URL: http://erp.wincover.com
Browser theme (if not default):
Installed add-ons:
Installed plugins: (about:plugins): adobe flash player
If possible, please include the output of help->troubleshooting information (as text):
I live in Korea and use Korean Windows.
Today, after installing the security update of Windows 10 / 11, I can't access the website.
After the flash loading screen, I can't see the website that should be displayed, nothing is displayed.
The following error is logged in the Application section of the Event Viewer in Windows.
It seems that Windows recognizes plugin-container.exe or adobe flash player as malicious code and interrupts the process.
This is a serious situation that is preventing us from continuing our work.
Your help would be greatly appreciated.
Application Error
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2025-05-15T11:39:24.6895739Z" />
<EventRecordID>39133</EventRecordID>
<Correlation />
<Execution ProcessID="11836" ThreadID="28256" />
<Channel>Application</Channel>
<Computer>francis-MSIGF75</Computer>
<Security UserID="S-1-5-21-3914421671-2820800141-2602135288-1001" />
</System>
- <EventData>
<Data Name="AppName">plugin-container.exe</Data>
<Data Name="AppVersion">6.7.0.9251</Data>
<Data Name="AppTimeStamp">68122480</Data>
<Data Name="ModuleName">unknown</Data>
<Data Name="ModuleVersion">0.0.0.0</Data>
<Data Name="ModuleTimeStamp">00000000</Data>
<Data Name="ExceptionCode">c0000005</Data>
<Data Name="FaultingOffset">0000000000000000</Data>
<Data Name="ProcessId">0x1ba8</Data>
<Data Name="ProcessCreationTime">0x1dbc58dff2c6697</Data>
<Data Name="AppPath">C:\Program Files\Pale Moon\plugin-container.exe</Data>
<Data Name="ModulePath">unknown</Data>
<Data Name="IntegratorReportId">b08ea243-1589-447d-8328-04fab6462437</Data>
<Data Name="PackageFullName" />
<Data Name="PackageRelativeAppId" />
</EventData>
</Event>
Windows Error Reporting
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" Guid="{0ead09bd-2157-539a-8d6d-c87f95b64d70}" />
<EventID>1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2025-05-15T11:39:30.2638230Z" />
<EventRecordID>39134</EventRecordID>
<Correlation />
<Execution ProcessID="11836" ThreadID="28256" />
<Channel>Application</Channel>
<Computer>francis-MSIGF75</Computer>
<Security UserID="S-1-5-21-3914421671-2820800141-2602135288-1001" />
</System>
- <EventData>
<Data Name="Bucket">1419551178903810031</Data>
<Data Name="BucketType">5</Data>
<Data Name="EventName">BEX64</Data>
<Data Name="Response">사용할 수 없음</Data>
<Data Name="CabId">0</Data>
<Data Name="P1">plugin-container.exe</Data>
<Data Name="P2">6.7.0.9251</Data>
<Data Name="P3">68122480</Data>
<Data Name="P4">StackHash_78d2</Data>
<Data Name="P5">0.0.0.0</Data>
<Data Name="P6">00000000</Data>
<Data Name="P7">PCH_84_FROM_unknown+0x0000000000000000</Data>
<Data Name="P8">c0000005</Data>
<Data Name="P9">0000000000000008</Data>
<Data Name="P10" />
<Data Name="AttachedFiles">\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.7e7f4d03-d48b-48ec-a99a-6100b424a29d.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c2fc27b3-1172-44b7-99af-ffd645a867e5.tmp.WERInternalMetadata.xml WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20250511_1_EC_0_inject.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.da7784c4-4ece-41c1-ae62-289cd9c11ebb.tmp.etl WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c064cd41-ed59-4f9b-b3a1-591e274e74e9.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6ad66bfe-ddf8-4eb7-9004-996112b04f07.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b2e5021d-7533-4ff2-8855-04a8dc168664.tmp.txt \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.bbe9eefb-78b2-4ba3-b4ce-64ffd053638c.tmp.xml</Data>
<Data Name="StorePath">\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_plugin-container_762375583272700534deb45d3e156fae4fa730_6749924d_db0c187f-95ed-4d3d-9a10-36083e7ed9be</Data>
<Data Name="AnalysisSymbol" />
<Data Name="Rechecking">0</Data>
<Data Name="ReportId">b08ea243-1589-447d-8328-04fab6462437</Data>
<Data Name="ReportStatus">268435456</Data>
<Data Name="HashedBucket">bb6c8e300da0dbae33b34246af0c6fef</Data>
<Data Name="CabGuid">0</Data>
</EventData>
</Event>
->