browser lag and freezing up while trying to browse

[cartel]

Operating system:7 64bit
Browser version:32.4.1
32-bit or 64-bit browser?:64
Problem URL:summit racing, amazon, ebay, youtrube
Browser theme (if not default):glowing black
Installed add-ons:ubo noscript ref contol no squint
Installed plugins: (about:plugins):sumatra pdf

If possible, please include the output of help->troubleshooting information (as text):

**PASTE troubleshooting information here**

I tried the latest browser. they are all lagging hard after a short time on these sites. It took me all morning to navigate summit racing to get a order put together while doing captchas every second click also.
The browser starts to just stop responding for 10 seconds at a time at first every 30 seconds or so then it gets worse and worse till its freezing up every 3 seconds. I have to wait and it does this and then text I entered starts to catch up like someone else it typing it as I watch.
same with ebay. and captchas every turn I take. Every open window suffers when this happens. I been trying to deal with this for months but today is the last straw and I must report this.

Why is it doing this? sites like youtube seem to trigger it and even when I close youtube of google it continues. and even when there is no youtube pages loaded it eventually does it with the other sites I mentioned.

Is anyone else dealing with this also?

Is it because I have cache shut off? or webGL's disabled? why so many captchas? why is google telling me my browser may not be secure when I try to log in? then it refuses to let me log in several times saying try again and the browser is not secure? Should I just give up on my favorite browser?

whats going on?

thanks

[moonbat]

NoScript = no help. This has been explained multiple times already, and since you choose to ignore that, deal with it yourself.

[jobbautista9]

And reporting from v32.4.1 which is one year old at this point...

It sounds like OP is experiencing the ghost windows problem though which got mostly addressed in v33.4.0's introduction of ghostbuster.

[cartel]

fine. I removed noscript. its still doing it, the latest version of PM is also WORSE with the lag.
I been using PM for over 15 years. I have tried to troubleshoot this myself for at least the last 5 years

lets continue.

https://www.summitracing.com/parts/cca- ... ?rrec=true

[Moonchild]

Your profile may also have been borked by NoScript.
Check in a fresh profile on the latest version of Pale Moon.

[cartel]

I have tried a new profile multiple times
I have years of settings and custom user agents, things I have disabled. I should just abandon all that?
Everything that happens its just too convenient for you to blame noscript.

I've played this game before and always the same result
Its lagging up right now again. I will try this once more.

[Moonchild]

its just too convenient for you to blame noscript.

I could also say it's just too convenient for you to ignore the obvious because it so happens to have been your set of tools for a long time.

I've played this game before and always the same result

So have we.

[cartel]

ok I have a new profile now WITHOUT noscript but the other extentions like ublock installed.
It is still lagging but not as bad yet. I will try the latest version and keep testing but it still lags and my typing and if I copy text and try to paste it on another browser such as chrome, it somehow lags the clipboard paste.
I will report back

[cartel]

ok I made a video visually illustrate a major part of the problem I am experiencing here.
I am scrolling my mouse up and down and the lag hits and freezes the page temporarily then continues then lags again at a unknown interval. (every 5 seconds?)
Then I type a letter into the text box and hold the letter and it shows the text stop inputting in the search box the same intervals as the scrolling did. this lag happens if I'm typing scrolling or not. It gets worse and worse and worse as time goes by. it affects all PM windows and any copy/paste actions. It lags everything I do with the browser and after time it will affect windows explorer windows a bit too. Super annoying. Its doing it just like you see as I type this

I cant make it much easier for you to see.

This is what I've been living with for several years now.

https://files.catbox.moe/cmo7n8.mp4

I hope that helps you understand more the issues I have.
this is with no noscript and a new profile

thank you

[jobbautista9]

The "www.summitracing.com" website leaves behind 5 ghost windows, with 4 of them being from the PayPal loaded in the site it seems. Whatever the website you've given as an example is doing, it's not really coded well.

The ghost windows eventually got removed by ghostbuster after a while and the scrolling and typing lag went away for me after that happened. I'm using my usual profile in 33.4.0.1 (latest PM version).

[cartel]

thank you for this. "ghostbuster"? I will try it I hope thats it because I have been suffering a long time. years

ok I forgeot I tried the latest PM and the lag was worse....

[Moonchild]

Cleaning up ghost windows does not happen immediately. It takes considerable time to first designate something as a ghost window, then mark it as such, then sever it from the browser resource pool and then actually clean it up. It's both multi-stage and asynchronous.
There's only so much we can do to mitigate problematic site design. You won't see this in multi-process browsers because the lag will occur just as hard but it'll be in a "content process" which won't affect the browser UI. This is also the reason why webdesign has gone downhill in that respect because the problems aren't noticed (as much) by webmasters.

As to why it'd be worse in a later version... might have something to do with us supporting more of the ever-growing collection of drafts and proposals allowing for more things to go wrong.

[Night Wing]

@ cartel

I am on YouTube everyday always looking for any new uploaded surfing videos. I experience no lagging or anything else you described. I also do not have a YouTube account so I am never logged into YouTube.

I have made specific changes for YouTube in Pale Moon which also helps, specifically keeping their ads at bay. But if Google which owns YouTube finds out, I am sure they will "close the back door" so my changes will no longer work. And I have never used NoScript.

My desktop tower has plenty of memory (32 GB), a good graphics card which allows me to view videos in 2160 HD 4K mode, 12th generation Intel i7 processor with a processor speed of 3.60, 800 watts power supply and my internet download speed is around 585 Mbps so this helps too.

When one has a YouTube account and logs in, YouTube can be a pain to deal with if one is not using Chrome. YouTube likes to discriminate against other browsers which leads to problems. This is why people will get a prompt saying their browser is not supported or flat out telling someone to use Chrome.

I understand your frustration, but the problem is not with Pale Moon. Your frustration should be directed to Google which owns YouTube. But if you complain to Google, you will get the stock answer of, "Use Google Chrome".

To make a point for other browsers being discriminated against; if you have a backup browser to Pale Moon such as Firefox, have your computer settings to put your computer to sleep after 5 minutes of no keyboard input while a YouTube video is playing. The video will just keep playing and your computer will not go to sleep. This also happens with Waterfox.

When I use Pale Moon, my computer will go sleep as it's designated time from no keyboard input and the video will stop playing and there is no sound. This is why I like to use Pale Moon when I am using YouTube when playing some of my sleep videos to help me get to sleep when I am over tired and cannot get to sleep on my own.

[q160765803]

The "www.summitracing.com" website leaves behind 5 ghost windows, with 4 of them being from the PayPal loaded in the site it seems. Whatever the website you've given as an example is doing, it's not really coded well.

The ghost windows eventually got removed by ghostbuster after a while and the scrolling and typing lag went away for me after that happened. I'm using my usual profile in 33.4.0.1 (latest PM version).

But ghostbuster can only remove ghost window(s)/tab(s) and it can't kill/stop what ghost window/tab is running:

Code: Select all

│    ├──109.98 MB (08.90%) -- top(none)/detached
│    │  ├──103.25 MB (08.35%) -- window([system])
│    │  │  ├───84.13 MB (06.81%) ++ js-compartment(https://x.com/home)
│    │  │  ├───16.10 MB (01.30%) ++ js-compartment(https://www.pixiv.net/)

[cartel]

Well because companies like google are making life difficult for PM is why I keep using it. I hate the "new" web designs. I appreciate you guys and gals chiming in to help and I would like to get this solved. If you watched the video you can see the lag that happens and how it freezes everything up. that doesnt take long to develop. I love palemoon its been a part of my life literally for over a decade. I trust it and I trust the people here that produce it. I'm not gonna give up on it and although I use chrome portable for some things I do not trust it and do not use it for my banking and such like I do PM

I hope somehow we can find a solution

thanks,

Chris

[dapgo]

fine. I removed noscript. its still doing it, the latest version of PM is also WORSE with the lag.
I been using PM for over 15 years. I have tried to troubleshoot this myself for at least the last 5 years

lets continue.

https://www.summitracing.com/parts/cca- ... ?rrec=true

I believe what you say about the last version (33.4.1) since I upgraded PM has crashed several times, and several times got unresponsive for a long time.
I don't hgave no-Script addon, and all addons and pages were loaded with previous PM versions.
I had no time to troubleshoot or pay attention to console, but I'll try as soon as i've more time

[Night Wing]

since I upgraded PM has crashed several times, and several times got unresponsive for a long time.
I don't hgave no-Script addon, and all addons and pages were loaded with previous PM versions.

I am running 64 bit linux Pale Moon 33.4.1 (GTK2) on four computers (2 desktop towers, 2 laptops). These four computers are using three different 64 bit linux distros (Mint, MX Linux, Debian).

The two desktop towers have Intel i7 processors in them with processor speeds of 3.40 and (3.60). Both towers have 32 GB of memory in them. They both use the same type of graphics card in them. And both towers have three, Samsung 500 GB, SSD's in them.

I have Comcast as my ISP which gives me about 585 Mbps download speed (ethernet cable) which is not too bad since I live in a small rural town in southeast Texas. I have no problem going to the sites people are having problems with. I will say I do something different with YouTube since I do not have a YouTube account.

The two laptops are 14", 64 bit HP computers, (models dv4-5113cl and dv4-5213cl) with 16 GB of memory in each and both have a Intel i5 processor in them with both having 2.50 processor speeds. Also these laptops have a Samsung 500 GB, SSD in them. Both of these laptops can handle AVX and that is saying something for these laptop computers which were manufactured in the years of 2012 and 2013.

l will say this. These laptops do not regularly visit YouTube because the wi-fi download speed is around 23 Mbps at my home. That is too slow for the high definition modes (1080p, 1440p, 2160p 4K) which I like to watch videos in.

I have never downloaded NoScript either. Even if one had NoScript installed at one time and then uninstalled it, it leaves behind problems. A new profile usually solves this problem if NoScript is the cause of the problem. But too many people do not want to install a clean new profile without addons, custom settings, custom themes, etc, because it is a "hassle" for them.

Some people in this topic thread having problems, may not like what I am about to say, but version 33.4.1 is "not" the problem for the majority of people using Pale Moon whether it be for the Windows (7, 10, 11) operating system or a linux distro.

[andyprough]

fine. I removed noscript. its still doing it, the latest version of PM is also WORSE with the lag.
I been using PM for over 15 years. I have tried to troubleshoot this myself for at least the last 5 years

lets continue.

https://www.summitracing.com/parts/cca- ... ?rrec=true

Just so you know, I opened that site with the latest Pale Moon, with eMatrix, uBlock and Pure URL extensions, and it ran great for me. With eMatrix I was blocking scripts from every domain except summitracing, hcaptcha, and jwpcdn (for the videos). See my screenshot for the eMatrix unblocking.

2 caveats - 1) if you are running Win7 then my system is probably a lot faster than yours, as mine has a 13th generation Intel cpu running a free software version of Ubuntu called Trisquel GNU/Linux; 2) If I wanted to buy something from summitracing website I would probably have to unblock scripts from more domains in eMatrix. But just generally browsing the site and watching videos doesn't seem to cause any lagging at all.

2024-11-11_20-40.jpg

[dapgo]

since I upgraded PM has crashed several times, and several times got unresponsive for a long time.
I don't hgave no-Script addon, and all addons and pages were loaded with previous PM versions.

.
....
Some people in this topic thread having problems, may not like what I am about to say, but version 33.4.1 is "not" the problem for the majority of people using Pale Moon whether it be for the Windows (7, 10, 11) operating system or a linux distro.

Yes, I am running PM 32bits on a Win10 (64bits) but the crashes are not associated to an specific web, last crash happened using googlemaps, but i can't reproduce it

[Night Wing]

@ dapgo

At first, I had to verify I was "human" to get to the Summit site. That was easy. Once on the site, it wanted me to accept cookies so I did. I then proceeded to surf all over the site. Still no problems.

At this posting, I am using 64 bit linux Pale Moon 33.4.1 (GTK2) running in 64 bit linux Mint 22 (Wilma) Xfce. I do not use any anti-virus program in any of the three linux distros I use which you can see in my signature.

I also have the "old" uBlock Origin 1.16.4.30 installed and it was enabled for the Summit site. The only other extension I have installed is Zoom Label (1.3). The theme I use for Pale Moon is Past Modern Revisited (2.10.2).

The specs for this desktop tower I am using is below.

Code: Select all

System:
  Kernel: 6.8.0-48-generic arch: x86_64 bits: 64 compiler: gcc v: 13.2.0 clocksource: tsc
  Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.41 wm: xfwm4 v: 4.18.0 with: xfce4-panel vt: 7
    dm: LightDM v: 1.30.0 Distro: Linux Mint 22 Wilma base: Ubuntu 24.04 noble
Machine:
  Type: Desktop Mobo: Micro-Star model: MAG B660M MORTAR WIFI DDR4 (MS-7D42) v: 1.0
    serial: <superuser required> uuid: <superuser required> UEFI: American Megatrends LLC. v: 1.20
    date: 02/28/2022
CPU:
  Info: 12-core (8-mt/4-st) model: 12th Gen Intel Core i7-12700K bits: 64 type: MST AMCP
    smt: enabled arch: Alder Lake rev: 2 cache: L1: 1024 KiB L2: 12 MiB L3: 25 MiB
  Speed (MHz): avg: 1177 high: 4872 min/max: 800/4900:5000:3800 cores: 1: 800 2: 800 3: 800
    4: 800 5: 800 6: 800 7: 800 8: 4276 9: 800 10: 800 11: 800 12: 800 13: 4872 14: 800 15: 801
    16: 800 17: 800 18: 800 19: 800 20: 800 bogomips: 144383
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel AlderLake-S GT1 vendor: Micro-Star MSI driver: i915 v: kernel ports: active: none
    empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2, HDMI-A-3, HDMI-A-4 bus-ID: 00:02.0 chip-ID: 8086:4680
    class-ID: 0380
  Device-2: AMD Turks [Radeon HD 7600 Series] vendor: PC Partner / Sapphire driver: radeon
    v: kernel arch: TeraScale-2 pcie: speed: 2.5 GT/s lanes: 16 ports: active: HDMI-A-5
    empty: DVI-D-1,VGA-1 bus-ID: 01:00.0 chip-ID: 1002:675b class-ID: 0300 temp: 37.5 C
  Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 compositor: xfwm4 v: 4.18.0
    driver: X: loaded: modesetting,radeon unloaded: fbdev,vesa dri: r600 gpu: radeon display-ID: :0.0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")
  Monitor-1: HDMI-A-5 mapped: HDMI-4 model: ViewSonic VX3276-FHD serial: <filter> res: 1920x1080
    hz: 60 dpi: 70 size: 698x393mm (27.48x15.47") diag: 801mm (31.5") modes: max: 1920x1080
    min: 720x400
  API: EGL v: 1.5 hw: drv: intel iris drv: amd r600 platforms: device: 0 drv: iris device: 1
    drv: r600 device: 2 drv: swrast gbm: drv: kms_swrast surfaceless: drv: iris x11: drv: r600
    inactive: wayland
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: mesa v: 24.0.9-0ubuntu0.2 glx-v: 1.4
    direct-render: yes renderer: AMD TURKS (DRM 2.50.0 / 6.8.0-48-generic LLVM 17.0.6)
    device-ID: 1002:675b
Audio:
  Device-1: Intel Alder Lake-S HD Audio vendor: Micro-Star MSI driver: snd_hda_intel v: kernel
    bus-ID: 00:1f.3 chip-ID: 8086:7ad0 class-ID: 0403
  Device-2: AMD Turks HDMI Audio [Radeon HD 6500/6600 / 6700M Series]
    vendor: PC Partner / Sapphire driver: snd_hda_intel v: kernel pcie: speed: 2.5 GT/s lanes: 16
    bus-ID: 01:00.1 chip-ID: 1002:aa90 class-ID: 0403
  API: ALSA v: k6.8.0-48-generic status: kernel-api
  Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin
Network:
  Device-1: Intel Alder Lake-S PCH CNVi WiFi driver: iwlwifi v: kernel bus-ID: 00:14.3
    chip-ID: 8086:7af0 class-ID: 0280
  IF: wlo1 state: down mac: <filter>
  Device-2: Realtek RTL8125 2.5GbE vendor: Micro-Star MSI driver: r8169 v: kernel pcie:
    speed: 5 GT/s lanes: 1 port: 4000 bus-ID: 03:00.0 chip-ID: 10ec:8125 class-ID: 0200
  IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s lanes: 1
    bus-ID: 1-14:7 chip-ID: 8087:0026 class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.2 lmp-v: 11
    sub-v: 363c hci-v: 11 rev: 363c class-ID: 6c0104
Drives:
  Local Storage: total: 1.35 TiB used: 17.14 GiB (1.2%)
  ID-1: /dev/sda vendor: Samsung model: SSD 870 EVO 500GB size: 465.76 GiB speed: 6.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT
  ID-2: /dev/sdb vendor: SanDisk model: SSD PLUS 480GB size: 447.13 GiB speed: 6.0 Gb/s tech: SSD
    serial: <filter> fw-rev: 04RL scheme: GPT
  ID-3: /dev/sdc vendor: Samsung model: SSD 870 EVO 500GB size: 465.76 GiB speed: 6.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT
Partition:
  ID-1: / size: 456.89 GiB used: 17.13 GiB (3.7%) fs: ext4 dev: /dev/sdc2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sdc1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 16 rev: 2.0 speed: 480 Mb/s lanes: 1
    chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-2:2 info: Micro Star MYSTIC LIGHT type: HID driver: hid-generic,usbhid
    interfaces: 1 rev: 1.1 speed: 12 Mb/s lanes: 1 power: 500mA chip-ID: 1462:7d42 class-ID: 0300
    serial: <filter>
  Hub-2: 1-3:3 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s lanes: 1
    chip-ID: 05e3:0610 class-ID: 0900
  Device-1: 1-5:4 info: Logitech Illuminated Keyboard type: keyboard,mouse
    driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 300mA
    chip-ID: 046d:c318 class-ID: 0300
  Device-2: 1-6:5 info: HP HP Wireless Mouse type: mouse driver: hid-generic,usbhid interfaces: 1
    rev: 1.1 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 03f0:2141 class-ID: 0301
  Hub-3: 1-11:6 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 100mA
    chip-ID: 05e3:0608 class-ID: 0900
  Device-1: 1-11.3:8 info: Realtek 3-in-1 (SD/SDHC/SDXC) Card Reader type: mass storage
    driver: ums-realtek interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA
    chip-ID: 0bda:0153 class-ID: 0806 serial: <filter>
  Device-2: 1-14:7 info: Intel AX201 Bluetooth type: bluetooth driver: btusb interfaces: 2
    rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 8087:0026 class-ID: e001
  Hub-4: 2-0:1 info: super-speed hub ports: 9 rev: 3.1 speed: 20 Gb/s lanes: 2 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-5: 2-2:2 info: Genesys Logic USB3.2 Hub ports: 4 rev: 3.2 speed: 10 Gb/s lanes: 1
    chip-ID: 05e3:0625 class-ID: 0900
Sensors:
  System Temperatures: cpu: 38.0 C mobo: N/A gpu: radeon temp: 37.5 C
  Fan Speeds (rpm): N/A
Repos:
  Packages: pm: dpkg pkgs: 2267
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https: //mirrors.cicku.me/linuxmint/packages wilma main upstream import backport
    2: deb https: //dal.mirrors.clouvider.net/ubuntu noble main restricted universe multiverse
    3: deb https: //dal.mirrors.clouvider.net/ubuntu noble-updates main restricted universe multiverse
    4: deb https: //dal.mirrors.clouvider.net/ubuntu noble-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse
Info:
  Memory: total: 32 GiB available: 31.13 GiB used: 2.15 GiB (6.9%)
  Processes: 392 Power: uptime: 2h 6m states: freeze,mem,disk suspend: deep wakeups: 0
    hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical
  Compilers: gcc: 13.2.0 Client: Unknown python3.12 client inxi: 3.3.34

The problem is on your end some where.