I accepted an invitation today to install an update to Pale Moon and it then wouldn't open because of a "severe" malware infection. Unfortunately I don't remember the exact sequence of events or the messages given by Windows but all attempts to uninstall the program using methods found on line have met with failure. I tried reinstalling over the top but then it won't open.
How can I unintall the program so that I can re-install it? As I said every uninstall method I've found on line hasn't worked.
Cannot uninstall PaleMoon after PUP found Topic is solved
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This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
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This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
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- Apollo supporter
- Posts: 48
- Joined: 2016-04-02, 13:43
Cannot uninstall PaleMoon after PUP found
Ken G.
Me transmitte sursum Caledoni
Me transmitte sursum Caledoni
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- Board Warrior
- Posts: 1081
- Joined: 2012-06-08, 12:14
Re: Cannot uninstall PaleMoon after PUP found
Please see Moonchild's reply from Microsoft in current topic 'Re: 35.2.1 quarantined and removed by Win 11 Defender'.
If you want to do a full 'clean slate' uninstall/reinstall of Pale Moon I would recommend using the free version of Revo Uninstaller.
Also see Moonchild's advice in 'How to completely remove and reinstall Pale Moon'.
If you want to do a full 'clean slate' uninstall/reinstall of Pale Moon I would recommend using the free version of Revo Uninstaller.
Also see Moonchild's advice in 'How to completely remove and reinstall Pale Moon'.
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- Apollo supporter
- Posts: 48
- Joined: 2016-04-02, 13:43
Re: Cannot uninstall PaleMoon after PUP found
Thank you. All back to normal.
Ken G.
Me transmitte sursum Caledoni
Me transmitte sursum Caledoni