Users and developers helping users with generic and technical Pale Moon issues on all operating systems.
Moderator: trava90
Forum rules
This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
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Milardo
- Hobby Astronomer
- Posts: 19
- Joined: 2023-11-20, 19:33
Unread post
by Milardo » 2024-02-20, 21:33
Milardo wrote: ↑2024-02-20, 21:24
There aren't any notifications from my firewall or antivirus-using norton 360.
Since the crashes/exiting happens randomly as well.
I think it started happening around this time and like this:
viewtopic.php?f=3&t=29953
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Piotr Kostrzewski
- Lunatic
- Posts: 280
- Joined: 2018-08-14, 15:08
Unread post
by Piotr Kostrzewski » 2024-02-20, 21:35
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Milardo
- Hobby Astronomer
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- Joined: 2023-11-20, 19:33
Unread post
by Milardo » 2024-02-20, 21:38
I'm not sure how that applies to my situation
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Piotr Kostrzewski
- Lunatic
- Posts: 280
- Joined: 2018-08-14, 15:08
Unread post
by Piotr Kostrzewski » 2024-02-20, 21:45
Milardo wrote: ↑2024-02-20, 21:38
I'm not sure how that applies to my situation
Maybe you will find a solution there. I think maybe the creators of Pale Moon will help you.
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Milardo
- Hobby Astronomer
- Posts: 19
- Joined: 2023-11-20, 19:33
Unread post
by Milardo » 2024-02-20, 21:49
Piotr Kostrzewski wrote: ↑2024-02-20, 21:45
Milardo wrote: ↑2024-02-20, 21:38
I'm not sure how that applies to my situation
Maybe you will find a solution there. I think maybe the creators of Pale Moon will help you.
I haven't got a reply yet from creators of palemoon for this topic.
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Piotr Kostrzewski
- Lunatic
- Posts: 280
- Joined: 2018-08-14, 15:08
Unread post
by Piotr Kostrzewski » 2024-02-20, 21:54
Maybe they will speak up over time.
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Milardo
- Hobby Astronomer
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- Joined: 2023-11-20, 19:33
Unread post
by Milardo » 2024-02-20, 21:56
I've had this topic open for awhile now, by the way my issue started like this one:
viewtopic.php?f=3&t=29953
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Milardo
- Hobby Astronomer
- Posts: 19
- Joined: 2023-11-20, 19:33
Unread post
by Milardo » 2024-04-16, 00:55
Still happening on version 33.0.2 32 bit
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Moonchild
- Pale Moon guru
- Posts: 35651
- Joined: 2011-08-28, 17:27
- Location: Motala, SE
Unread post
by Moonchild » 2024-04-16, 09:00
Unfortunately I don't really have any input why it's crashing to desktop for you. Since it's not actually an application crash there likely won't be any additional information to be found in e.g. event viewer. The only thing standing out from the troubleshooting information is that your video driver is old (2018) but I also know that there might not be any newer drivers available for integrated Intel graphics; still can't hurt to check though and if there is a newer driver try with that.
If that doesn't help or there are no newer drivers, try disabling hardware acceleration in Preferences -> Advanced and restarting the browser.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
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Milardo
- Hobby Astronomer
- Posts: 19
- Joined: 2023-11-20, 19:33
Unread post
by Milardo » 2024-04-19, 15:19
Moonchild wrote: ↑2024-04-16, 09:00
Unfortunately I don't really have any input why it's crashing to desktop for you. Since it's not actually an application crash there likely won't be any additional information to be found in e.g. event viewer. The only thing standing out from the troubleshooting information is that your video driver is old (2018) but I also know that there might not be any newer drivers available for integrated Intel graphics; still can't hurt to check though and if there is a newer driver try with that.
If that doesn't help or there are no newer drivers, try disabling hardware acceleration in Preferences -> Advanced and restarting the browser.
I tried disabling hardware acceleration, didn't work though.
Also, this issue happened on another computer that had updated video card drivers, so that isn't the issue either i think.
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4td8s
- Moonbather
- Posts: 71
- Joined: 2018-08-18, 23:54
Unread post
by 4td8s » 2024-04-19, 15:39
Milardo wrote: ↑2023-11-20, 19:47
Operating system: win 10x64 pro
Browser version: 32.5.0
32-bit or 64-bit browser?: 32 bit
Problem URL: unknown
Browser theme (if not default): theme tweaker lightweighttheme
Installed add-ons: extensions: classic toolbar buttons 1.4.2 , Theme Tweaker 1.0.0
Installed plugins: (about:plugins): Silverlight Plug-In (disabled)
Java(TM) Platform SE 8 U391 (disabled)
Java Deployment Toolkit 8.0.3910.13 (disabled)
npIPCReg DLL
I have palemoon installed on several different computers, I cannot remember what version this problem started but it's a few versions back i think.
Palemoon will exit randomly and I don't know why, happens when refreshing a site and it could be any site. Let me know what other info i need to post and thanks in advance for the help/replies.
what version or version of Windows do you have on those several other different computers?
maybe test this problem on other Windows OS versions like Windows 11, Windows 7 and/or Windows 8.1 and see if you get the same result
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Milardo
- Hobby Astronomer
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- Joined: 2023-11-20, 19:33
Unread post
by Milardo » 2024-04-19, 15:52
4td8s wrote: ↑2024-04-19, 15:39
Milardo wrote: ↑2023-11-20, 19:47
Operating system: win 10x64 pro
Browser version: 32.5.0
32-bit or 64-bit browser?: 32 bit
Problem URL: unknown
Browser theme (if not default): theme tweaker lightweighttheme
Installed add-ons: extensions: classic toolbar buttons 1.4.2 , Theme Tweaker 1.0.0
Installed plugins: (about:plugins): Silverlight Plug-In (disabled)
Java(TM) Platform SE 8 U391 (disabled)
Java Deployment Toolkit 8.0.3910.13 (disabled)
npIPCReg DLL
I have palemoon installed on several different computers, I cannot remember what version this problem started but it's a few versions back i think.
Palemoon will exit randomly and I don't know why, happens when refreshing a site and it could be any site. Let me know what other info i need to post and thanks in advance for the help/replies.
what version or version of Windows do you have on those several other different computers?
maybe test this problem on other Windows OS versions like Windows 11, Windows 7 and/or Windows 8.1 and see if you get the same result
I have windows 10 on all except one which is windows 11 and that also had the issue.
I don't have win 7 or 8.1 to test the issue.
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Moonchild
- Pale Moon guru
- Posts: 35651
- Joined: 2011-08-28, 17:27
- Location: Motala, SE
Unread post
by Moonchild » 2024-04-19, 16:11
Also, question... what is "npIPCReg DLL"? I don't recognize that as a plugin.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
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Milardo
- Hobby Astronomer
- Posts: 19
- Joined: 2023-11-20, 19:33
Unread post
by Milardo » 2024-04-19, 18:28
Moonchild wrote: ↑2024-04-19, 16:11
Also, question... what is "npIPCReg DLL"? I don't recognize that as a plugin.
npIPCReg DLL is an foscam ip camera plugin.
Although currently and for some time now, I don't have that plugin installed, so it's probably not the issue.
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jackrv
- Moongazer
- Posts: 14
- Joined: 2023-08-02, 21:58
Unread post
by jackrv » 2024-04-22, 18:48
I put up a post: Palemoon closing unexpectedly again when it happened to me on oneamericannews.com and now it is happening on
https://mrctv.org/blog.
No messages, just closed. It doesn't happen all the time and goes a while between when it does.
I don't have any error messages in the error console as it apparently gets wiped when the browser closes.
Jack