Pale Moon 8.0 freezes
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This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
Pale Moon 8.0 freezes
Love Palemoon but since I've updated to V.8 I'm getting the 'not responding' problem!! On several occasions it has froze the whole comp with Ctrl/Alt/Delete failing to work also, so a manual shut down is required. This is not so good!
rabnbeinn
rabnbeinn
Re: Pale Moon 8.0 freezes
Well, the "not responding problem" doesn't really tell me much
The whole computer freezing is not easy for a browser to do -- I have a feeling this may be due to graphics acceleration. Can you please provide more info about your system and browser? Copying/pasting the Troubleshooting information from Pale Moon would help a lot, here.
The whole computer freezing is not easy for a browser to do -- I have a feeling this may be due to graphics acceleration. Can you please provide more info about your system and browser? Copying/pasting the Troubleshooting information from Pale Moon would help a lot, here.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
Re: Pale Moon 8.0 freezes
Thanks for the quick response, I think you may be right about the graphics acceleration!!! running an old system here but any help would be great.
I'm running Vista Home Premium (service pack 2) 32 bit
intel pentium 4 CPU 3.20 GHz
RAM: 2.00 GB
Graphics
Adapter Description Intel(R) 82945G Express Chipset Family
Vendor ID 8086
Device ID 2772
Adapter RAM Unknown
Adapter Drivers igdumd32
Driver Version 7.14.10.1437
Driver Date 2-11-2008
Adapter RAM (GPU #2) Unknown
Adapter Drivers (GPU #2) Unknown
Direct2D Enabled Blocked for your graphics driver version.
DirectWrite Enabled false (7.0.6002.18409)
ClearType Parameters ClearType parameters not found
WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 7.14.10.1504 or newer.
GPU Accelerated Windows 0/2. Blocked for your graphics driver version. Try updating your graphics driver to version 7.14.10.1504 or newer.
I'm running Vista Home Premium (service pack 2) 32 bit
intel pentium 4 CPU 3.20 GHz
RAM: 2.00 GB
Graphics
Adapter Description Intel(R) 82945G Express Chipset Family
Vendor ID 8086
Device ID 2772
Adapter RAM Unknown
Adapter Drivers igdumd32
Driver Version 7.14.10.1437
Driver Date 2-11-2008
Adapter RAM (GPU #2) Unknown
Adapter Drivers (GPU #2) Unknown
Direct2D Enabled Blocked for your graphics driver version.
DirectWrite Enabled false (7.0.6002.18409)
ClearType Parameters ClearType parameters not found
WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 7.14.10.1504 or newer.
GPU Accelerated Windows 0/2. Blocked for your graphics driver version. Try updating your graphics driver to version 7.14.10.1504 or newer.
Re: Pale Moon 8.0 freezes
Yes, looks like you are using old graphics drivers that are not supported.
Please visit the Intel website to get the latest drivers for your system.
http://downloadcenter.intel.com/Product ... uctID=2102
If that still doesn't fix your issues, you may have to disable hardware acceleration in the Pale Moon options.
Tools -> Options -> Advanced -> tab General -> "Use hardware acceleration where available"
PS: If possible, consider getting a dedicated graphics card - the lower-end ATI cards like HD5450 etc. are inexpensive and would give you a lot better overall PC performance.
Please visit the Intel website to get the latest drivers for your system.
http://downloadcenter.intel.com/Product ... uctID=2102
If that still doesn't fix your issues, you may have to disable hardware acceleration in the Pale Moon options.
Tools -> Options -> Advanced -> tab General -> "Use hardware acceleration where available"
PS: If possible, consider getting a dedicated graphics card - the lower-end ATI cards like HD5450 etc. are inexpensive and would give you a lot better overall PC performance.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
Re: Pale Moon 8.0 freezes
Thanks again moonchild,
I've updated the driver so hopefully this solves the problem
As much as I would love to install a more dedicated graphics card, finances just wont allow it at the moment lol
Thanks again
rabnbeinn
I've updated the driver so hopefully this solves the problem
As much as I would love to install a more dedicated graphics card, finances just wont allow it at the moment lol
Thanks again
rabnbeinn
Re: Pale Moon 8.0 freezes
Sorry for the double post but I've just noticed there is also an update for 'Intel Chipset Software Installation Utility (Chipset INF)', should I also update this to help with my problem?
Re: Pale Moon 8.0 freezes
Certainly couldn't hurt to update your chipset drivers as well - Especially when you experienced hard lockups of your PC.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
Re: Pale Moon 8.0 freezes
The HD 5450, which is a great budget card is around 30-50 dollars American, so don't sweat it.rabnbeinn wrote:Sorry for the double post but I've just noticed there is also an update for 'Intel Chipset Software Installation Utility (Chipset INF)', should I also update this to help with my problem?
Also, update everything, Windows Updates and everything in the like.
Re: Pale Moon 8.0 freezes
Thanks guys, much appreciated