Cannot launch PM - get "'Palemoon' is still closing"

[ubersurfer]

My computer crashed while running PM Portable 8.0 and now when I try to launch the browser I get "'Palemoon' is still closing." Launching an earlier version of PM Portable returns the same message. Nothing about PM appears in my Task Manager "Applications" or "Processes." Cold booting the computer does not help.

How can I solve this? I NEED MY PALEMOON!!!

[Moonchild]

Try cleaning your windows TEMP folder, you can do this from the disk cleanup wizard for your drive(s).

[ubersurfer]

Thanks, but that didn't work.

[Moonchild]

OK, a few things to check then:

1. Open task manager, see if there are errant "palemoon.exe" or "palemoon-portable.exe" processes. If so, terminate them
2. Next, check your windows %TEMP% folder for palemoon-portable subfolders. Delete these and all the files in it.
3. Check for any other temp locations that have the file "palemoon-portable.log" -- do a file search. Delete these files as well.

[ubersurfer]

THAT DID IT!

For the record, in case anyone else has this issue (or I get it again), the thing to delete is:
C:\Users\<username>\AppData\Local\Temp\Palemoon-Portable

Delete the entire Palemoon-Portable folder, not anything else in C:\Users\<profilename>\AppData\Local\Temp

If you are running WinXP, the folder to delete is:
C:\Documents and Settings\<User name>\Local settings\Temp\Palemoon-Portable

Thanks so much, Moonchild!

[x3geek]

Just confirming the problem with Palemoon 8.0 x32 portable on win 7 x64

deleting palemoon-portable.log solved it. however its happening everytime now, after every system restart i have to delete the log file

[CeleryGeneral]

I had the same issue and found this forum. Thanks again for the fix! I have Pale Moon Portable installed on the network drive at school. I have created a shortcut for fixing this "Palemoon' is still closing" without having to track the file down every time it happens(every single time I seem to want to open it).

1. Winkey+R and type notepad then hit enter.
2. Type this in "del C:\Users\*REPLACEYOURUSERNAMEHERE*\AppData\Local\Temp\Palemoon-Portable\Palemoon-Portable.log"
3. Save as fix.bat in your Pale Moon Portable folder ***Important*** Do not save with the .txt file extention!!!

Thats it! If it gives this error when trying to open it again, double click your fix.bat script and after Pale Moon will open...eeerytime. -_-

[Moonchild]

When I have time I'll see if I can edit the launcher code to give people an option to start anyway if this issue occurs.

[Noom Elap]

I had the same issue and found this forum. Thanks again for the fix! I have Pale Moon Portable installed on the network drive at school. I have created a shortcut for fixing this "Palemoon' is still closing" without having to track the file down every time it happens(every single time I seem to want to open it).

1. Winkey+R and type notepad then hit enter.
2. Type this in "del C:\Users\*REPLACEYOURUSERNAMEHERE*\AppData\Local\Temp\Palemoon-Portable\Palemoon-Portable.log"
3. Save as fix.bat in your Pale Moon Portable folder ***Important*** Do not save with the .txt file extention!!!

Thats it! If it gives this error when trying to open it again, double click your fix.bat script and after Pale Moon will open...eeerytime. -_-

Thanks for the .bat fix - did it for me!