EBAY - bidding not possible

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nimanima
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Posts: 132
Joined: 2016-01-26, 21:59

EBAY - bidding not possible

Unread post by nimanima » 2023-01-22, 20:03

Not sure whether this is an Ebay or a browser problem, but I just wasn't able to bid on an item on Ebay - I tried via Ebay Germany and Ebay Great Britain websites: both times when submitting the bid I got a "Oops there seems to be a problem connecting the server" message, and my bid didn't get through. Last time I participated in an auction I still used Pale Moon 29.0.1. which worked fine. I updated to PM 31.4.1.1 on 11th December. Since then I only did direct (non auction) purchases on Ebay Germany, Great Britain and USA which worked fine as well (don't they go via the same servers?)

Operating system: Windows 10 Professional version 10.0.19044 Build 19044
Browser version: Pale Moon Portable 31.4.1.1
32-bit or 64-bit browser?: 32-bit
Problem URL: Ebay Germany and Great Britain (auction ended, so URL no longer valid)
Browser theme (if not default): ?
Installed add-ons: see below
Installed plugins: (about:plugins): see below

If possible, please include the output of help->troubleshooting information (as text):
**Application Basics
------------------

Name: Pale Moon
Version: 31.4.1.1 (32-bit)
Build ID: 20221201104638
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:102.0) Gecko/20100101 Goanna/5.2 Firefox/102.0 PaleMoon/31.4.1.1
OS: Windows_NT 10.0
Safe Mode: false

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ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

Graphics
--------

Features
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GPU Accelerated Windows: 0/1 Basic (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000015777) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_ANGLE_flexible_surface_compatibility EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
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WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted
Audio Backend: wasapi
DirectWrite: false (10.0.19041.1566)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics 620
Vendor ID: 0x8086
Device ID: 0x5916
Driver Version: 27.20.100.9365
Driver Date: 3-10-2021
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Subsys ID: 7a011558
RAM: Unknown

Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
Decision Log
HW_COMPOSITING:
disabled by user: Disabled by pref
D3D11_COMPOSITING:
unavailable by default: Hardware compositing is disabled
DIRECT2D:
unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE:
unavailable by default: D3D11 compositing is disabled
disabled by env: D3D11 compositing is disabled




Important Modified Preferences
------------------------------

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browser.cache.disk.capacity: 358400
browser.cache.disk.enable: false
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.parent_directory: C:\Portables\PaleMoon Portable\Pale Moon Portable 31.4.1.1\User\Palemoon\Profiles\Default
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ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

user.js Preferences
-------------------

Your profile folder contains a user.js file, which includes preferences that were not created by Pale Moon.

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.25
Version in use: 4.25

NSS
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NSSSMIME
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NSSSSL
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Version in use: 3.52.8

NSSUTIL
Expected minimum version: 3.52.8
Version in use: 3.52.8
**

User avatar
Moonchild
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Posts: 35403
Joined: 2011-08-28, 17:27
Location: Motala, SE
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Re: EBAY - bidding not possible

Unread post by Moonchild » 2023-01-22, 21:17

Probably a website issue? I use ebay (very) regularly and don't have an issue bidding.
Unless of course it's one of your extensions. you seem to have some oddball ebay extension at least that i see in the list
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

nimanima
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Joined: 2016-01-26, 21:59

Re: EBAY - bidding not possible

Unread post by nimanima » 2023-01-30, 22:27

Well, it is what is addressed here (I found that after I posted my problem).
viewtopic.php?f=70&t=29298 and viewtopic.php?f=3&t=29313&p=235587&hili ... ng#p235587

So, it's not limited to me, not limited to Ebay Germany, and not limited to bidding either, but also to accepting price suggestions from sellers. I just ran into that problem on viewing and accepting a price suggestion made to me by a seller. So I opened my old Pale Moon 29 again, and it occurred there as well, now, so obviously Ebay has changed something in their website, as till December 2022 I had no problems with Pale Moon 29 (and the same extensions I have now).

Direct purchases and sending Price suggestions to sellers seems to work.

User avatar
Moonchild
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Pale Moon guru
Posts: 35403
Joined: 2011-08-28, 17:27
Location: Motala, SE
Contact:

Re: EBAY - bidding not possible

Unread post by Moonchild » 2023-01-30, 22:40

Yup. I concur.

Unfortunately I'm not sure what to suggest other than using Edge or another Blink-based browser. eBay is extremely unresponsive when it comes to using alternative browsers.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

nimanima
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Posts: 132
Joined: 2016-01-26, 21:59

Re: EBAY - bidding not possible

Unread post by nimanima » 2023-01-30, 22:52

I am definitely going to address that in my next call with the Ebay customer support, anyway.

Locked