Operating system: Windows 11 Home
Browser version: 31.4.2
32-bit or 64-bit browser?: 64-bit
Problem URL: Any VODs, like https://www.twitch.tv/videos/1713600262
Installed add-ons: uBlock Origin (tried disabling it, same issue)
Installed plugins: (about:plugins):Adobe Flash, Java Platform, Microsoft Office
If possible, please include the output of help->troubleshooting information (as text):
Application Basics
------------------
Name: Pale Moon
Version: 31.4.2 (64-bit)
Build ID: 20221216100050
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Goanna/5.2 Firefox/102.0 PaleMoon/31.4.2
OS: Windows_NT 10.0
Safe Mode: false
Extensions
----------
Name: uBlock Origin
Version: 1.16.4.30
Enabled: true
ID: uBlock0@raymondhill.net
Graphics
--------
Features
Compositing: Basic
GPU Accelerated Windows: 0/1 Basic (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000130d3) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_ANGLE_flexible_surface_compatibility EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) Iris(R) Xe Graphics Direct3D9Ex vs_3_0 ps_3_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted
Audio Backend: wasapi
DirectWrite: false (10.0.22621.105)
GPU #1
Active: Yes
Description: Intel(R) Iris(R) Xe Graphics
Vendor ID: 0x8086
Device ID: 0x46a6
Driver Version: 30.0.101.1298
Driver Date: 1-10-2022
Drivers: <> igd10iumd64 igd10iumd64 igd12umd64 <> igd10iumd32 igd10iumd32 igd12umd32
Subsys ID: 0b281028
RAM: Unknown
GPU #2
Active: No
Description: NVIDIA GeForce RTX 3080 Ti Laptop GPU
Vendor ID: 0x10de
Device ID: 0x2460
Driver Version: 30.0.15.1338
Driver Date: 7-7-2022
Drivers: C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumd.dll
Subsys ID: 0b281028
RAM: 16384
Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
Decision Log
HW_COMPOSITING:
disabled by user: Disabled by pref
D3D11_COMPOSITING:
unavailable by default: Hardware compositing is disabled
DIRECT2D:
unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE:
unavailable by default: D3D11 compositing is disabled
disabled by env: D3D11 compositing is disabled
Important Modified Preferences
------------------------------
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.importedFromSqlite: true
browser.download.useDownloadDir: true
browser.places.smartBookmarksVersion: 4
browser.search.useDBForOrder: true
browser.startup.homepage: about:blank
browser.startup.homepage_override.buildID: 20221216100050
browser.startup.homepage_override.mstone: 5.2.1
browser.tabs.warnOnClose: false
browser.tabs.warnOnCloseOtherTabs: false
browser.urlbar.suggest.history: false
browser.urlbar.suggest.openpage: false
extensions.lastAppVersion: 31.4.2
font.internaluseonly.changed: true
gfx.crash-guard.d3d11layers.appVersion: 31.4.2
gfx.crash-guard.d3d11layers.deviceID: 0x46a6
gfx.crash-guard.d3d11layers.driverVersion: 30.0.101.1298
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d11video: 2
gfx.direct2d.disabled: true
layers.acceleration.enabled: false
media.av1.enabled: true
media.benchmark.vp9.fps: 373
media.benchmark.vp9.versioncheck: 3
media.hardware-video-decoding.failed: false
media.mediasource.webm.enabled: true
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1674131373
places.history.expiration.transient_current_max_pages: 122334
privacy.clearOnShutdown.cache: false
privacy.clearOnShutdown.cookies: false
privacy.clearOnShutdown.downloads: false
privacy.clearOnShutdown.formdata: false
privacy.clearOnShutdown.history: false
privacy.clearOnShutdown.sessions: false
privacy.GPCheader.enabled: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1674131373
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
----------------------------
Places Database
---------------
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 1
Library Versions
----------------
NSPR
Expected minimum version: 4.25
Version in use: 4.25
NSS
Expected minimum version: 3.52.8
Version in use: 3.52.8
NSSSMIME
Expected minimum version: 3.52.8
Version in use: 3.52.8
NSSSSL
Expected minimum version: 3.52.8
Version in use: 3.52.8
NSSUTIL
Expected minimum version: 3.52.8
Version in use: 3.52.8
------------------
Name: Pale Moon
Version: 31.4.2 (64-bit)
Build ID: 20221216100050
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Goanna/5.2 Firefox/102.0 PaleMoon/31.4.2
OS: Windows_NT 10.0
Safe Mode: false
Extensions
----------
Name: uBlock Origin
Version: 1.16.4.30
Enabled: true
ID: uBlock0@raymondhill.net
Graphics
--------
Features
Compositing: Basic
GPU Accelerated Windows: 0/1 Basic (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000130d3) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_ANGLE_flexible_surface_compatibility EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) Iris(R) Xe Graphics Direct3D9Ex vs_3_0 ps_3_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted
Audio Backend: wasapi
DirectWrite: false (10.0.22621.105)
GPU #1
Active: Yes
Description: Intel(R) Iris(R) Xe Graphics
Vendor ID: 0x8086
Device ID: 0x46a6
Driver Version: 30.0.101.1298
Driver Date: 1-10-2022
Drivers: <> igd10iumd64 igd10iumd64 igd12umd64 <> igd10iumd32 igd10iumd32 igd12umd32
Subsys ID: 0b281028
RAM: Unknown
GPU #2
Active: No
Description: NVIDIA GeForce RTX 3080 Ti Laptop GPU
Vendor ID: 0x10de
Device ID: 0x2460
Driver Version: 30.0.15.1338
Driver Date: 7-7-2022
Drivers: C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_dd8cdcdb2f34ba9c\nvldumd.dll
Subsys ID: 0b281028
RAM: 16384
Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
Decision Log
HW_COMPOSITING:
disabled by user: Disabled by pref
D3D11_COMPOSITING:
unavailable by default: Hardware compositing is disabled
DIRECT2D:
unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE:
unavailable by default: D3D11 compositing is disabled
disabled by env: D3D11 compositing is disabled
Important Modified Preferences
------------------------------
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.importedFromSqlite: true
browser.download.useDownloadDir: true
browser.places.smartBookmarksVersion: 4
browser.search.useDBForOrder: true
browser.startup.homepage: about:blank
browser.startup.homepage_override.buildID: 20221216100050
browser.startup.homepage_override.mstone: 5.2.1
browser.tabs.warnOnClose: false
browser.tabs.warnOnCloseOtherTabs: false
browser.urlbar.suggest.history: false
browser.urlbar.suggest.openpage: false
extensions.lastAppVersion: 31.4.2
font.internaluseonly.changed: true
gfx.crash-guard.d3d11layers.appVersion: 31.4.2
gfx.crash-guard.d3d11layers.deviceID: 0x46a6
gfx.crash-guard.d3d11layers.driverVersion: 30.0.101.1298
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d11video: 2
gfx.direct2d.disabled: true
layers.acceleration.enabled: false
media.av1.enabled: true
media.benchmark.vp9.fps: 373
media.benchmark.vp9.versioncheck: 3
media.hardware-video-decoding.failed: false
media.mediasource.webm.enabled: true
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1674131373
places.history.expiration.transient_current_max_pages: 122334
privacy.clearOnShutdown.cache: false
privacy.clearOnShutdown.cookies: false
privacy.clearOnShutdown.downloads: false
privacy.clearOnShutdown.formdata: false
privacy.clearOnShutdown.history: false
privacy.clearOnShutdown.sessions: false
privacy.GPCheader.enabled: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1674131373
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
----------------------------
Places Database
---------------
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 1
Library Versions
----------------
NSPR
Expected minimum version: 4.25
Version in use: 4.25
NSS
Expected minimum version: 3.52.8
Version in use: 3.52.8
NSSSMIME
Expected minimum version: 3.52.8
Version in use: 3.52.8
NSSSSL
Expected minimum version: 3.52.8
Version in use: 3.52.8
NSSUTIL
Expected minimum version: 3.52.8
Version in use: 3.52.8