Blank Page Again

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.

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j_thorusen
Moongazer
Moongazer
Posts: 8
Joined: 2022-04-04, 04:09

Blank Page Again

Unread post by j_thorusen » 2022-12-02, 13:42

Operating system: Windows 7
Browser version: Pale Moon 31.4.1.1
32-bit or 64-bit browser?: 32
Problem URL: https://www.brightstorm.com/math/calcul ... problem-3/
Browser theme (if not default):
Installed add-ons:
Installed plugins: (about:plugins):

If possible, please include the output of help->troubleshooting information (as text):
Application Basics
------------------

Name: Pale Moon
Version: 31.4.1.1 (32-bit)
Build ID: 20221201104638
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:102.0) Gecko/20100101 Goanna/5.2 Firefox/102.0 PaleMoon/31.4.1.1
OS: Windows_NT 6.1
Safe Mode: false

Extensions
----------

Name: Pale Moon Commander
Version: 3.0.1
Enabled: true
ID: commander@palemoon.org

Name: Tab Mix Plus
Version: 0.5.8.4
Enabled: true
ID: {dc572301-7619-498c-a57d-39143191b318}

Graphics
--------

Features
Compositing: Direct3D 11
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000006408) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_4_1 ps_4_1)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000006408) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_4_1 ps_4_1)
WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.)
WebGL 2 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_EXT_color_buffer_float GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture GL_EXT_texture_norm16
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
Hardware H264 Decoding: Yes; Using D3D9 API
Audio Backend: wasapi
DirectWrite: false (6.1.7601.24535)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics
Vendor ID: 0x8086
Device ID: 0x0102
Driver Version: 9.17.10.4229
Driver Date: 5-26-2015
Drivers: igdumd32 igd10umd32 igd10umd32
Subsys ID: 047e1028
RAM: Unknown

Diagnostics
ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400
Decision Log
DIRECT2D:
unavailable by runtime: Failed to acquire a Direct2D 1.1 factory




Important Modified Preferences
------------------------------

browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.importedFromSqlite: true
browser.link.open_newwindow.override.external: 3
browser.places.smartBookmarksVersion: 4
browser.privatebrowsing.autostart: true
browser.sessionstore.resume_from_crash: false
browser.startup.homepage: https://duckduckgo.com/
browser.startup.homepage_override.buildID: 20221201104638
browser.startup.homepage_override.mstone: 5.2.1
browser.tabs.insertRelatedAfterCurrent: false
browser.urlbar.autoFill: false
browser.urlbar.autoFill.typed: false
dom.disable_window_open_feature.close: true
dom.disable_window_open_feature.menubar: true
dom.disable_window_open_feature.minimizable: true
dom.disable_window_open_feature.personalbar: true
dom.disable_window_open_feature.titlebar: true
dom.disable_window_open_feature.toolbar: true
dom.event.clipboardevents.enabled: false
dom.event.contextmenu.enabled: false
extensions.lastAppVersion: 31.4.1.1
gfx.crash-guard.d3d11layers.appVersion: 31.4.1.1
gfx.crash-guard.d3d11layers.deviceID: 0x0102
gfx.crash-guard.d3d11layers.driverVersion: 9.17.10.4229
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d9video: 2
media.av1.enabled: true
media.benchmark.vp9.fps: 223
media.benchmark.vp9.versioncheck: 3
media.hardware-video-decoding.failed: false
network.cookie.alwaysAcceptSessionCookies: true
network.cookie.prefsMigrated: true
network.cookie.thirdparty.sessionOnly: true
places.database.lastMaintenance: 1669861097
places.history.expiration.transient_current_max_pages: 55733
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1668226743

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.25
Version in use: 4.25

NSS
Expected minimum version: 3.52.8
Version in use: 3.52.8

NSSSMIME
Expected minimum version: 3.52.8
Version in use: 3.52.8

NSSSSL
Expected minimum version: 3.52.8
Version in use: 3.52.8

NSSUTIL
Expected minimum version: 3.52.8
Version in use: 3.52.8

==================================================================================================

Problem: blank white page displayed for this URL. Brave browser displays the following:

This page isn’t working
www.brightstorm.com is currently unable to handle this request.
HTTP ERROR 503

I am trying to figure out if this URL is simply not there any more or if I need some other browser besides Pale Moon to use it. Any assistance appreciated.

Thanks,
Jim T.

=================================================================================================

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35474
Joined: 2011-08-28, 17:27
Location: Motala, SE
Contact:

Re: Blank Page Again

Unread post by Moonchild » 2022-12-02, 15:15

503 HTTP errors are by definition a server error. (any 5xx error is server side).
503 specifically means "at capacity" as in: the server is overloaded and cannot serve your request.
I've verified with devtools that it is indeed a 503 response also on Pale Moon. They just don't serve any specific content (as servers normally do) informing the user that a 503 occurred.

This has nothing to do with Pale Moon, and should be fixed by the server admin.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

User avatar
RealityRipple
Astronaut
Astronaut
Posts: 647
Joined: 2018-05-17, 02:34
Location: Los Berros Canyon, California
Contact:

Re: Blank Page Again

Unread post by RealityRipple » 2022-12-02, 18:24

If you're interested, I made an extension which shows actual HTTP error messages on pages that don't provide any content in their error responses.

Locked