Cannot dismiss popup

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.

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Dazed+Confused
Hobby Astronomer
Hobby Astronomer
Posts: 15
Joined: 2022-01-14, 11:51

Cannot dismiss popup

Unread post by Dazed+Confused » 2022-12-01, 15:16

Operating system:Win 10
Browser version:34.4.1
32-bit or 64-bit browser?:64 bit
Problem URL:https://www.creativebloq.com/news/idriv ... orage-deal
Browser theme (if not default):Default
Installed add-ons:Adblock Latitude
Installed plugins: (about:plugins):

If possible, please include the output of help->troubleshooting information (as text):
**PASTE troubleshooting information here**
To recreate.
Navigate to problem URL.
Leave page displayed for a while
A popup from the site owner appears offing subscription to a newsletter.

The popup cannot be dismissed although a couple of checkboxes on it are active. I have not tried accepting the newsletter.

Same popup can be dismissed on firefox.

BenFenner
Astronaut
Astronaut
Posts: 588
Joined: 2015-06-01, 12:52
Location: US Southeast

Re: Cannot dismiss popup

Unread post by BenFenner » 2022-12-01, 15:21

I've not tested your URL, but I know I have this problem on other sites.
(Mainly www.obsessedgarage.com if you want a second test case.)

It can be quite annoying until you figure out the trick. Clicking outside of the pop-up (not the provided X to close) or pressing the [Esc] key on your keyboard both should work to dismiss the pop-up. Try that and report back.
Last edited by BenFenner on 2022-12-01, 15:22, edited 1 time in total.

vannilla
Moon Magic practitioner
Moon Magic practitioner
Posts: 2189
Joined: 2018-05-05, 13:29

Re: Cannot dismiss popup

Unread post by vannilla » 2022-12-01, 15:22

There are a bunch of errors in the web console which might or might not be related.
However, if one were to "click" on the popup's X using the console the popup is dismissed as expected, so the problem might lie elsewhere.

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