Cant log into digikey.ca or .com Topic is solved

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cartel
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Cant log into digikey.ca or .com

Unread post by cartel » 2022-11-17, 18:57

Operating system:7
Browser version:latest
32-bit or 64-bit browser?:64
Problem URL:https://auth.digikey.com/as/CbCrl/resum ... ation.ping
Browser theme (if not default):none
Installed add-ons:none
Installed plugins: (about:plugins):none

If possible, please include the output of help->troubleshooting information (as text):

POST
https://auth.digikey.com/as/WsaZC/resum ... ation.ping [HTTP/1.1 403 Forbidden 238ms]
The character encoding of the plain text document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the file needs to be declared in the transfer protocol or file needs to use a byte order mark as an encoding signature.
I try to login on digikey and I get a blank page with this url https://auth.digikey.com/as/CbCrl/resum ... ation.ping
tried a new profile, same result.

works on chrome

thanks in advance
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Goodydino
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Re: Cant log into digikey.ca or .com

Unread post by Goodydino » 2022-11-17, 21:11

What I get is "Page expired".

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cartel
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Re: Cant log into digikey.ca or .com

Unread post by cartel » 2022-11-17, 21:52

Goodydino wrote:
2022-11-17, 21:11
What I get is "Page expired".
yes its what the page it stops on when I try to log in. At that time its blank white page. the login process doesnt complete.
Not sure if anyone running pm has a digikey account...
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Moonchild
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Re: Cant log into digikey.ca or .com

Unread post by Moonchild » 2022-11-17, 22:49

Have you tried contacting digikey for more information about the failing login process? if they are willing to provide details why the login failed, we may be able to understand this a bit better.
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damjang
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Re: Cant log into digikey.ca or .com

Unread post by damjang » 2022-11-19, 16:25

I have tried to login and for me work ok. It automatically redirect me to digikey.it after login also if I select .com, but the login process is done entirely on .com

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gepus
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Re: Cant log into digikey.ca or .com

Unread post by gepus » 2022-11-19, 21:53

@cartel
The site works for me too. The problem must be at your end.
I don't have an account there. So I tried with bogus credentials and got the message to try again because of my credentials.
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digikey.png

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cartel
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Re: Cant log into digikey.ca or .com

Unread post by cartel » 2022-11-24, 02:41

I can log in now.
I sent them an email and I guess they fixed it.

thanks for the help :thumbup:
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