Is this error Microsoft, My computer or PM ? The certificates are up to date in browser as far as I can determine.
Operating system: Windows 7 pro
Browser version: PM 31.2.0.1
32-bit or 64-bit browser?: 64
Problem URL: https://go.microsoft.com/fwlink/?LinkID ... E5EB378092
Browser theme (if not default): Pale Moon
Installed add-ons: PDF viewer 2.3.240, PM PLayer 1.7.1, Self Destructing Cookies For Pale Moon 1.0.4.13, uBlockOrigin 1.16.4.30
Installed plugins: (about:plugins): none
If possible, please include the output of help->troubleshooting information (as text):
Application Basics
------------------
Name: Pale Moon
Version: 31.2.0.1 (64-bit)
Build ID: 20220803131453
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Goanna/5.2 Firefox/68.0 PaleMoon/31.2.0.1
OS: Windows_NT 6.1
Safe Mode: false
Extensions
----------
Name: PDF Viewer
Version: 2.3.240
Enabled: true
ID: pdf.js-seamonkey@lakora.us
Name: PMPlayer
Version: 1.7.1
Enabled: true
ID: {d952f8dd-f45c-4838-8e21-03c1f916883b}
Name: Self-Destructing Cookies for Pale Moon
Version: 1.0.4.13
Enabled: true
ID: {1607f7ec-8262-4016-b51f-f9f5b43d43f1}
Name: uBlock Origin
Version: 1.16.4.30
Enabled: true
ID: uBlock0@raymondhill.net
Graphics
--------
Features
Compositing: Direct3D 11
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000023db6) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_4_0 ps_4_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted
Audio Backend: wasapi
Direct2D: true
DirectWrite: true (6.2.9200.23480)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics
Vendor ID: 0x8086
Device ID: 0x0046
Driver Version: 8.15.10.2622
Driver Date: 1-10-2012
Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
Subsys ID: 215a17aa
RAM: Unknown
Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
Important Modified Preferences
------------------------------
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 4
browser.search.suggest.enabled: false
browser.search.update: false
browser.search.useDBForOrder: true
browser.startup.homepage: https://duckduckgo.com/?kp=%2D2&kn=1&k1 ... 1&kax=%2D1
browser.startup.homepage_override.buildID: 20220803131453
browser.startup.homepage_override.mstone: 5.2.0
browser.tabs.onTop: true
browser.urlbar.autocomplete.enabled: false
browser.urlbar.suggest.bookmark: false
browser.urlbar.suggest.history: false
browser.urlbar.suggest.openpage: false
extensions.lastAppVersion: 31.2.0.1
general.useragent.updates.lastupdated: 1662112809622
gfx.crash-guard.d3d11layers.appVersion: 31.2.0.1
gfx.crash-guard.d3d11layers.deviceID: 0x0046
gfx.crash-guard.d3d11layers.driverVersion: 8.15.10.2622
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
javascript.options.wasm: false
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.mediasource.mp4.enabled: false
media.peerconnection.enabled: false
network.cookie.cookieBehavior: 3
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1661593380
places.history.expiration.transient_current_max_pages: 66911
privacy.clearOnShutdown.connectivityData: true
privacy.clearOnShutdown.offlineApps: true
privacy.clearOnShutdown.passwords: true
privacy.clearOnShutdown.siteSettings: true
privacy.cpd.connectivityData: true
privacy.cpd.offlineApps: true
privacy.cpd.siteSettings: true
privacy.GPCheader.enabled: true
privacy.popups.showBrowserMessage: false
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.sanitizeOnShutdown: true
privacy.sanitize.timeSpan: 0
security.disable_button.openCertManager: false
security.disable_button.openDeviceManager: false
services.sync.declinedEngines:
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1659638806
Important Locked Preferences
----------------------------
Places Database
---------------
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 1
Library Versions
----------------
NSPR
Expected minimum version: 4.25
Version in use: 4.25
NSS
Expected minimum version: 3.52.8
Version in use: 3.52.8
NSSSMIME
Expected minimum version: 3.52.8
Version in use: 3.52.8
NSSSSL
Expected minimum version: 3.52.8
Version in use: 3.52.8
NSSUTIL
Expected minimum version: 3.52.8
Version in use: 3.52.8
------------------
Name: Pale Moon
Version: 31.2.0.1 (64-bit)
Build ID: 20220803131453
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Goanna/5.2 Firefox/68.0 PaleMoon/31.2.0.1
OS: Windows_NT 6.1
Safe Mode: false
Extensions
----------
Name: PDF Viewer
Version: 2.3.240
Enabled: true
ID: pdf.js-seamonkey@lakora.us
Name: PMPlayer
Version: 1.7.1
Enabled: true
ID: {d952f8dd-f45c-4838-8e21-03c1f916883b}
Name: Self-Destructing Cookies for Pale Moon
Version: 1.0.4.13
Enabled: true
ID: {1607f7ec-8262-4016-b51f-f9f5b43d43f1}
Name: uBlock Origin
Version: 1.16.4.30
Enabled: true
ID: uBlock0@raymondhill.net
Graphics
--------
Features
Compositing: Direct3D 11
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000023db6) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_4_0 ps_4_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted
Audio Backend: wasapi
Direct2D: true
DirectWrite: true (6.2.9200.23480)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics
Vendor ID: 0x8086
Device ID: 0x0046
Driver Version: 8.15.10.2622
Driver Date: 1-10-2012
Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
Subsys ID: 215a17aa
RAM: Unknown
Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
Important Modified Preferences
------------------------------
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 4
browser.search.suggest.enabled: false
browser.search.update: false
browser.search.useDBForOrder: true
browser.startup.homepage: https://duckduckgo.com/?kp=%2D2&kn=1&k1 ... 1&kax=%2D1
browser.startup.homepage_override.buildID: 20220803131453
browser.startup.homepage_override.mstone: 5.2.0
browser.tabs.onTop: true
browser.urlbar.autocomplete.enabled: false
browser.urlbar.suggest.bookmark: false
browser.urlbar.suggest.history: false
browser.urlbar.suggest.openpage: false
extensions.lastAppVersion: 31.2.0.1
general.useragent.updates.lastupdated: 1662112809622
gfx.crash-guard.d3d11layers.appVersion: 31.2.0.1
gfx.crash-guard.d3d11layers.deviceID: 0x0046
gfx.crash-guard.d3d11layers.driverVersion: 8.15.10.2622
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
javascript.options.wasm: false
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.mediasource.mp4.enabled: false
media.peerconnection.enabled: false
network.cookie.cookieBehavior: 3
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1661593380
places.history.expiration.transient_current_max_pages: 66911
privacy.clearOnShutdown.connectivityData: true
privacy.clearOnShutdown.offlineApps: true
privacy.clearOnShutdown.passwords: true
privacy.clearOnShutdown.siteSettings: true
privacy.cpd.connectivityData: true
privacy.cpd.offlineApps: true
privacy.cpd.siteSettings: true
privacy.GPCheader.enabled: true
privacy.popups.showBrowserMessage: false
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.sanitizeOnShutdown: true
privacy.sanitize.timeSpan: 0
security.disable_button.openCertManager: false
security.disable_button.openDeviceManager: false
services.sync.declinedEngines:
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1659638806
Important Locked Preferences
----------------------------
Places Database
---------------
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 1
Library Versions
----------------
NSPR
Expected minimum version: 4.25
Version in use: 4.25
NSS
Expected minimum version: 3.52.8
Version in use: 3.52.8
NSSSMIME
Expected minimum version: 3.52.8
Version in use: 3.52.8
NSSSSL
Expected minimum version: 3.52.8
Version in use: 3.52.8
NSSUTIL
Expected minimum version: 3.52.8
Version in use: 3.52.8