Sketchfab WEBGL stopped working Topic is solved

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.

Moderator: trava90

Forum rules
This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
Locked
User avatar
Andrakann
New to the forum
New to the forum
Posts: 1
Joined: 2022-08-26, 21:04

Sketchfab WEBGL stopped working

Unread post by Andrakann » 2022-08-26, 21:16

Hello!

Some time ago everything was fine, but now it throwing errors like this:
"Error: WebGL: getExtension('MOZ_WEBGL_depth_texture'): MOZ_ prefixed WebGL extension strings are deprecated. Support for them will be removed in the future. Use unprefixed extension strings. To get draft extensions, set the webgl.enable-draft-extensions preference."
Then switches to 2D-mode.

Problem URL (for example): https://sketchfab.com/3d-models/droid-e ... 99b004a871

Troubleshooting information:
Application Basics
------------------

Name: Pale Moon
Version: 31.2.0.1 (64-bit)
Build ID: 20220803131453
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Goanna/5.2 Firefox/68.0 PaleMoon/31.2.0.1
OS: Windows_NT 10.0
Safe Mode: false

Extensions
----------

Name: Greasemonkey for Pale Moon
Version: 3.31.4
Enabled: true
ID: greasemonkeyforpm@janekptacijarabaci

Name: Image Search Options
Version: 2.0.3.7
Enabled: true
ID: {4a313247-8330-4a81-948e-b79936516f78}

Name: MoonGestures
Version: 1.12.0
Enabled: true
ID: {a4255263-569a-4ae7-9a5f-978e882cbe76}

Name: uBlock Origin
Version: 1.16.4.30
Enabled: true
ID: uBlock0@raymondhill.net

Name: Web Developer's Toolbox
Version: 1.1.0
Enabled: true
ID: {1945702a-44e8-4d01-a50b-6893582d909a}

Name: ηMatrix
Version: 5.0.2
Enabled: true
ID: eMatrix@vannilla.org

Graphics
--------

Features
Compositing: Direct3D 11
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000b8ff) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1060 6GB Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000b8ff) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1060 6GB Direct3D11 vs_5_0 ps_5_0)
WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.)
WebGL 2 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_EXT_color_buffer_float GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture GL_EXT_texture_norm16
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
Hardware H264 Decoding: Yes; Using D3D11 API
Audio Backend: wasapi
Direct2D: true
DirectWrite: true (10.0.19041.1288)
GPU #1
Active: Yes
Description: NVIDIA GeForce GTX 1060 6GB
Vendor ID: 0x10de
Device ID: 0x1c03
Driver Version: 30.0.14.9729
Driver Date: 12-15-2021
Drivers: C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumd.dll
Subsys ID: 32831462
RAM: 6144

Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
failures: [GFX1-]: [D2D1.1] 4CreateBitmap failure Size(19200,720) Code: 0x80070057 format 1



Failure Log
(#0) Error: [D2D1.1] 4CreateBitmap failure Size(19200,720) Code: 0x80070057 format 1
(#1) Error: [D2D1.1] 4CreateBitmap failure Size(19200,720) Code: 0x80070057 format 1
(#2) Error: [D2D1.1] 4CreateBitmap failure Size(19200,720) Code: 0x80070057 format 1
(#3) Error: [D2D1.1] 4CreateBitmap failure Size(19200,720) Code: 0x80070057 format 1
(#4) Error: [D2D1.1] 4CreateBitmap failure Size(19200,720) Code: 0x80070057 format 1
(#5) Error: [D2D1.1] 4CreateBitmap failure Size(19200,720) Code: 0x80070057 format 1
(#6) Error: [D2D1.1] 4CreateBitmap failure Size(19200,720) Code: 0x80070057 format 1
(#7) Error: [D2D1.1] 4CreateBitmap failure Size(19200,720) Code: 0x80070057 format 1
(#8) Error: [D2D1.1] 4CreateBitmap failure Size(19200,720) Code: 0x80070057 format 1
(#9) Error: [D2D1.1] 4CreateBitmap failure Size(19200,720) Code: 0x80070057 format 1
(#10) Error: [D2D1.1] 4CreateBitmap failure Size(19200,720) Code: 0x80070057 format 1
(#11) Error: [D2D1.1] 4CreateBitmap failure Size(19200,720) Code: 0x80070057 format 1

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 4
browser.startup.homepage_override.buildID: 20220803131453
browser.startup.homepage_override.mstone: 5.2.0
browser.tabs.closeWindowWithLastTab: false
browser.tabs.warnOnClose: false
browser.tabs.warnOnCloseOtherTabs: false
browser.tabs.warnOnOpen: false
extensions.lastAppVersion: 31.2.0.1
general.useragent.override.sketchfab.com: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.0.0 Safari/537.36 OPR/90.0
general.useragent.updates.lastupdated: 1661543573322
gfx.crash-guard.d3d11layers.appVersion: 31.2.0.1
gfx.crash-guard.d3d11layers.deviceID: 0x1c03
gfx.crash-guard.d3d11layers.driverVersion: 30.0.14.9729
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d11video: 2
media.benchmark.vp9.fps: 224
media.benchmark.vp9.versioncheck: 3
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1661546866
places.history.expiration.transient_current_max_pages: 122334
privacy.cpd.connectivityData: true
privacy.cpd.downloads: false
privacy.cpd.formdata: false
privacy.cpd.history: false
privacy.cpd.offlineApps: true
privacy.cpd.siteSettings: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
services.sync.declinedEngines:
services.sync.engine.greasemonkey: true
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1661546866
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.25
Version in use: 4.25

NSS
Expected minimum version: 3.52.8
Version in use: 3.52.8

NSSSMIME
Expected minimum version: 3.52.8
Version in use: 3.52.8

NSSSSL
Expected minimum version: 3.52.8
Version in use: 3.52.8

NSSUTIL
Expected minimum version: 3.52.8
Version in use: 3.52.8
Top
User avatar
THX-1139
Lunatic
Lunatic
Posts: 456
Joined: 2019-06-13, 13:42
Location: In a place with no YT

Re: Sketchfab WEBGL stopped working

Unread post by THX-1139 » 2022-08-26, 21:42

looks to be working fine for me, can even rotate the models, and yet I also get the errors in the error console but to no avail.
ErrorNot.jpg
Pale Moon 32.5.0 (64) Win7 pro (64) Intel Core i5-3570 3.4GHz-16 GB DDR3

"The biggest joke on mankind is that computers have started asking humans to prove they're not a robot."

"Man needs difficulties; they are necessary for health." ~Carl Jung
Top
User avatar
bSun0000
Apollo supporter
Apollo supporter
Posts: 36
Joined: 2022-03-22, 23:32

Re: Sketchfab WEBGL stopped working

Unread post by bSun0000 » 2022-08-28, 14:43

Works fine for me. Palemoon 31.1, Linux. Try with ANGLE disabled:

webgl.disable-angle;true
webgl.force-enabled;true
Top
User avatar
UCyborg
Fanatic
Fanatic
Posts: 180
Joined: 2019-01-10, 09:37

Re: Sketchfab WEBGL stopped working

Unread post by UCyborg » 2022-08-28, 19:24

No, it's not "working fine" in Pale Moon. You're supposed to get the progress bar normally filling up (Loading 3D model), then another progress bar at the top of the 3D viewer, no error about something going wrong with the 3D viewer and finally, there are supposed to be a bunch of buttons on the lower right, not just the one for full screen mode, but also Settings, Help, Model inspector etc.

For those who like comparisons with other browsers, if it says anything, SeaMonkey 2.53.12 has the same issue, then something changed in 2.53.13 so it works in that browser. Waterfox Classic 2022.08 has the same problem.

It doesn't seem different OS and application bitness make a difference in this case.

I also tried swapping Pale Moon's libEGL.dll and libGLESv2.dll with the ones from SeaMonkey, WebGL in general still seemed to work, but the errors on Sketchfab remained.
Top
User avatar
Kris_88
Keeps coming back
Keeps coming back
Posts: 937
Joined: 2021-01-26, 11:18

Re: Sketchfab WEBGL stopped working

Unread post by Kris_88 » 2022-08-29, 19:39

Works for me.

webgl.angle.force-warp = true
webgl.angle.try-d3d11 = false

& enable WASM.
p1.png
p2.png
p5.png
p3.png
p4.png
Top
User avatar
UCyborg
Fanatic
Fanatic
Posts: 180
Joined: 2019-01-10, 09:37

Re: Sketchfab WEBGL stopped working

Unread post by UCyborg » 2022-08-29, 22:47

Yes, WASM is required for anything to load at all, but the rest, I don't think they're meant to be changed under normal circumstances. Plus, they only apply to Windows systems and the issue was not Windows specific.

Bloody websites change all the time, which I'm sure is the reason it works now. So, case closed I guess? :think: Would still be interesting to know what was the reason for the breakage.
Top
User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35597
Joined: 2011-08-28, 17:27
Location: Motala, SE
Contact:
Contact Moonchild

Re: Sketchfab WEBGL stopped working

Unread post by Moonchild » 2022-08-29, 23:46

I've had intermittent failures but it seems to work now, so I'm guessing it was indeed something server-side (I didn't make any changes to WebGL settings between failing and working). If you want to know the details I guess you can ask the website owners.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
Top
User avatar
Kris_88
Keeps coming back
Keeps coming back
Posts: 937
Joined: 2021-01-26, 11:18

Re: Sketchfab WEBGL stopped working

Unread post by Kris_88 » 2022-08-30, 04:07

UCyborg wrote: ↑
2022-08-29, 22:47
 Yes, WASM is required for anything to load at all, but the rest, I don't think they're meant to be changed under normal circumstances.
Yes, it seems webgl.angle.forcewarp & webgl.angle.try-d3d11 are not needed.
Top
Locked

Return to “Browser Support”