Non-active browser

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.

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Chushingura
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Non-active browser

Unread post by Chushingura » 2022-07-24, 07:30

Linux Mint Palemoon 31.1.1 I have just reinstalled the browser. It seems frozen it will not play any audio, show any video, pictures, It is frozen on web gl and webRTC ,when viewed on browserleaks. . I have checked about:config and everything is in order. It is also blocking adverts and the afore mentioned in safemode. I have no addons Any ideas. Chus.

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jobbautista9
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Re: Non-active browser

Unread post by jobbautista9 » 2022-07-25, 02:29

Are you using stevepusser's .deb builds or the official binaries at http://linux.palemoon.org/download/mainline? We will also need troubleshooting information from your browser (from the menu bar, go to Help => Troubleshooting Information, then paste everything after you've clicked on "Copy text to clipboard" inside a hide block).

We intentionally don't support WebRTC in Pale Moon btw, so that will never work.
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merry mimas

XUL add-ons developer. You can find a list of add-ons I manage at http://rw.rs/~job/software.html.

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Chushingura
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SOLVED! Re: Non-active browser

Unread post by Chushingura » 2022-07-26, 12:33

Hi, I have three other laptops with Palemoons (all downloaded from the website) so I was able to compare the problem readouts on browserleaks.com and the lack of audio and video on webpages. So I started to follow your instructions I think I was fiddling with troubleshooting info and safemode when the browser suddenly corrected itself. I honestly do not know what I did! This is a great browser and I'm glad to have it back. Thank you for your help. C

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jobbautista9
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Re: Non-active browser

Unread post by jobbautista9 » 2022-07-26, 13:19

Well glad you got it fixed then. :) A shame we don't know what broke multimedia though, could be useful just in case someone else gets the same problem...
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merry mimas

XUL add-ons developer. You can find a list of add-ons I manage at http://rw.rs/~job/software.html.

Mima avatar by 絵虎. Pixiv post: https://www.pixiv.net/en/artworks/15431817

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Chushingura
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Re: Non-active browser

Unread post by Chushingura » 2022-07-26, 13:29

Exactly.

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