Tutanota Loading, but not fully

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.

Moderator: trava90

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Claverhouse
Hobby Astronomer
Hobby Astronomer
Posts: 27
Joined: 2020-04-23, 00:30

Tutanota Loading, but not fully

Unread post by Claverhouse » 2022-07-17, 10:35

PCLinuxOS:
31.1.1:
64-bit browser:
https://mail.tutanota.com/mail/JjsPEsg- ... ASNU5----2:
DEFAULT:


If possible, please include the output of help->troubleshooting information (as text):
Application Basics
------------------

Name: Pale Moon
Version: 31.1.1 (64-bit)
Build ID: 20220704182541
Update Channel: release
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Goanna/5.1 PaleMoon/31.1.1
OS: Linux 5.18.12-pclos1
Safe Mode: false

Extensions
----------

Name: [TEST] Ant Video Downloader
Version: 2.4.7.50
Enabled: true
ID: anttoolbar@ant.com

Name: [TEST] Custom Standalone Image Backgrounds
Version: 0.5.1-signed.1-signed
Enabled: true
ID: customstandaloneimagebackgrounds@girish.sharma

Name: [TEST] Google Redirects Fixer
Version: 2.1.0
Enabled: true
ID: jid1-zUrvDCat3xoDSQ@jetpack

Name: [TEST] HD Video Downloader
Version: 1.0
Enabled: true
ID: {180503FA-3349-4F17-BC86-001888B6C8F3}

Name: [TEST] Image Zoom
Version: 0.6.3.1-signed.1-signed
Enabled: true
ID: {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}

Name: [TEST] NO Google Analytics
Version: 0.6.1-signed.1-signed
Enabled: true
ID: jid1-JcGokIiQyjoBAQ@jetpack

Name: [TEST] Refresh Blocker
Version: 1.8
Enabled: true
ID: refresh-blocker@eros.man

Name: [TEST] Scribd Downloader Free
Version: 1.0.0
Enabled: true
ID: @scribddownload

Name: [TEST] Showcase
Version: 0.9.5.11.1-signed.1-signed
Enabled: true
ID: {89506680-e3f4-484c-a2c0-ed711d481eda}

Name: [TEST] Speed Tweaks (SpeedyFox)
Version: 0.2.2
Enabled: true
ID: jid1-wZqm19rJzRkZUA@jetpack

Name: [TEST] Tab Counter
Version: 1.04
Enabled: true
ID: tabcounter-pm@chania.gr

Name: [TEST] Uppity
Version: 1.5.8.1-signed.1-signed
Enabled: true
ID: {16cbd87c-eb99-4f5c-9825-83cf13ab7ff8}

Name: [TEST] Video DownloadHelper
Version: 6.3.1
Enabled: true
ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Name: [TEST] YouTube™ Enhancer Plus
Version: 4.1.4
Enabled: true
ID: firefoxaddon@youtubeenhancer.com

Name: Add Bookmark Helper
Version: 1.0.10
Enabled: true
ID: abh2me@Off.JustOff

Name: Addons Memory Usage - Intika MoD
Version: 12.8
Enabled: true
ID: about-addons-memory-pm@securefox.org

Name: BIZARRE
Version: 31.0
Enabled: true
ID: {2CBD61D2-B553-57C0-B615-9244208C419E}

Name: CanvasBlocker Legacy
Version: 0.2
Enabled: true
ID: CanvasBlocker@legacy

Name: Classic Add-ons Archive
Version: 2.0.3
Enabled: true
ID: ca-archive@Off.JustOff

Name: Color Identifier
Version: 1.1.0
Enabled: true
ID: {89850e1c-c80b-4179-81fe-79a9f313400d}

Name: Complete YouTube Saver
Version: 5.7.36.1
Enabled: true
ID: {AF445D67-154C-4c69-A17B-7F392BCC36A3}

Name: CookiePage
Version: 31.0
Enabled: true
ID: {72C55DF0-B26D-5729-B12A-6699D074D036}

Name: Cookies Exterminator
Version: 2.9.10
Enabled: true
ID: CookiesExterminator@Off.JustOff

Name: Decentraleyes
Version: 1.4.3
Enabled: true
ID: jid1-BoFifL9Vbdl2zQ@jetpack

Name: Dismiss The Overlay
Version: 1.0.7
Enabled: true
ID: behind-the-overlay-me@Off.JustOff

Name: DownThemAll! AntiContainer
Version: 1.5
Enabled: true
ID: anticontainer@downthemall.net

Name: Drag & Drop: Search, Open Links, & Open Images
Version: 2.0.16
Enabled: true
ID: {0ba76da0-ae26-42d4-a34e-5c75f8143605}

Name: Extension Preferences Menu
Version: 2.13.19
Enabled: true
ID: {302dd086-df72-4fbf-835f-dc1f296049eb}

Name: FireFTP
Version: 2.0.32
Enabled: true
ID: {a7c6cf7f-112c-4500-a7ea-39801a327e5f}

Name: FireShot
Version: 0.99.15.1
Enabled: true
ID: {0b457cAA-602d-484a-8fe7-c1d894a011ba}

Name: FireSSH
Version: 0.94.12
Enabled: true
ID: firessh@nightlight.ws

Name: FoxClocks
Version: 4.2.3
Enabled: true
ID: {d37dc5d0-431d-44e5-8c91-49419370caa1}

Name: GeoFlag
Version: 31.0
Enabled: true
ID: {76843B06-C8C5-5088-90C5-679EA2F00123}

Name: GetEmAll!
Version: 1.1
Enabled: true
ID: {4f45ab64-73d7-4bde-b9e6-0922abe8e11a}

Name: Google Reverse Image Search
Version: 55.0
Enabled: true
ID: {95322c08-05ff-4f3c-85fd-8ceb821988dd}

Name: Grabit
Version: 31.0
Enabled: true
ID: {77485BDA-6FFE-5A73-B3ED-943F929C15AE}

Name: HTTPS Always
Version: 5.2.26
Enabled: true
ID: https-always@hyperbola.info

Name: Image Search Options
Version: 2.0.3.7
Enabled: true
ID: {4a313247-8330-4a81-948e-b79936516f78}

Name: Menu Wizard
Version: 5.10
Enabled: true
ID: s3menu@wizard

Name: Moon Tester Tool
Version: 2.1.3
Enabled: true
ID: moonttool@Off.JustOff

Name: MozArchiver
Version: 2.0.1
Enabled: true
ID: mozarchiver@lootyhoof-pm

Name: Official My JDownloader AddOn
Version: 2.0.21
Enabled: true
ID: jid1-OY8Xu5BsKZQa6A@jetpack

Name: Open about:config
Version: 1.2
Enabled: true
ID: {98a2ae55-3a75-4354-a460-9176594d05c3}

Name: Open Tabs Next to Current
Version: 1.1.5
Enabled: true
ID: opentabsnexttocurrent@sblask

Name: OverbiteFF
Version: 3.1.1695
Enabled: true
ID: overbiteff@floodgap.com

Name: Pale Moon Commander
Version: 3.0.1
Enabled: true
ID: commander@palemoon.org

Name: Pale Moon Locale Switcher
Version: 3.1
Enabled: true
ID: pm-localeswitch@palemoon.org

Name: Password Backup Tool
Version: 1.4.1
Enabled: true
ID: password-backup-tool@Off.JustOff

Name: PermissionsPlus
Version: 2.5.1
Enabled: true
ID: {c3303c6e-5424-41a3-8e65-255687a94434}

Name: Places Maintenance
Version: 2.0.3
Enabled: true
ID: places-maintenance@bonardo.net

Name: Profile Switcher
Version: 1.2.0
Enabled: true
ID: profileswitcher@projects.binaryoutcast.com

Name: Pure URL
Version: 3.3.3
Enabled: true
ID: pure-url@palemoon

Name: Restart Browser
Version: 1.3.0
Enabled: true
ID: {9c03eb94-a057-42f0-84a6-679103d738bb}

Name: Save All Images
Version: 1.0.7
Enabled: true
ID: save-images-me@Off.JustOff

Name: SearchLoad Options Revived
Version: 0.7.4.2
Enabled: true
ID: {f60dcfb5-358d-498e-9f2e-1b53eba4dde7}

Name: Session Manager
Version: 0.8.1.14
Enabled: true
ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30}

Name: Show my Password
Version: 2.0.1
Enabled: true
ID: {a8d39d11-bb4d-4f0a-a9dd-9ddae0602172}

Name: Tab Mix Plus
Version: 0.5.8.3
Enabled: true
ID: {dc572301-7619-498c-a57d-39143191b318}

Name: Tab Tweak
Version: 1.0.1
Enabled: true
ID: tabtweak@wolfbeast.com

Name: Toggle Autoplay [Enabled/Disabled]
Version: 1.0.0
Enabled: true
ID: {1bf9c650-6ca0-43b6-9635-c44aa3fdb718}

Name: Track Package
Version: 31.0
Enabled: true
ID: {32C0E919-16F4-5571-840D-D3F952999437}

Name: Werewolf
Version: 1.1
Enabled: true
ID: werewolf@bonsaimind.org

Name: ZZbigz
Version: 31.0
Enabled: true
ID: {AC89F7F9-5B78-57BB-A736-EB0D5555E932}

Name: [TEST] Cookie Collector
Version: 1.2.3
Enabled: false
ID: cookiecollector@governor.co.uk

Name: [TEST] Flagfox
Version: 5.2.3
Enabled: false
ID: {1018e4d6-728f-4b20-ad56-37578a4de76b}

Name: Adblock Latitude
Version: 5.0.9
Enabled: false
ID: adblocklatitude@addons.palemoon.org

Name: Add to Search Bar
Version: 2.5-pm
Enabled: false
ID: {e178eb56-1085-4a1f-9376-3763d1ad1978}

Name: Addon List Dumper (restartless)
Version: 0.2.1-signed.1-signed
Enabled: false
ID: addonListDumper@jetpack

Name: Bulk Image Downloader
Version: 4.91.0.0
Enabled: false
ID: {524B8EF8-C312-11DB-8039-536F56D89593}

Name: butWhyMod
Version: 1.7
Enabled: false
ID: {c1b77ba2-55b6-40bd-9bd7-9789e466c3fe}

Name: Clear Cache
Version: 2.0.1.1-signed.1-signed
Enabled: false
ID: clearcache@michel.de.almeida

Name: CLEO
Version: 10.0
Enabled: false
ID: CLEO@guid.customsoftwareconsult.com

Name: CuteButtons
Version: 0.5.8
Enabled: false
ID: CuteButtonsCrystalSVG@ChoGGi

Name: danbooru
Version: 0.4.3
Enabled: false
ID: danbooru@lf-project

Name: Downloads Window
Version: 0.6.5
Enabled: false
ID: {a7213cf2-fa1e-4373-88ff-255d0abd3020}

Name: FEBE
Version: 10.4
Enabled: false
ID: {4BBDD651-70CF-4821-84F8-2B918CF89CA3}

Name: Google CDN replace
Version: 1.2
Enabled: false
ID: yangweiqin_mytestextension_mod@gmail.com

Name: Google Translator for Pale Moon
Version: 2.0.0
Enabled: false
ID: {ed31eaf0-5e61-49eb-89b3-808f4697c54e}

Name: img2tab
Version: 1.67.1-signed.1-signed
Enabled: false
ID: sumeetkpatel@gmail.com

Name: Lightbeam
Version: 1.3.2
Enabled: false
ID: jid1-F9UJ2thwoAm5gQ@jetpack

Name: Lightweight Themes Manager
Version: 0.2.1-signed.1-let-fixed.1-signed
Enabled: false
ID: lwthemes-manager@loucypher

Name: List This!
Version: 2.2.0
Enabled: false
ID: list-this@c0594b18

Name: OPIE2
Version: 10.0
Enabled: false
ID: OPIE2@opie2.customsoftwareconsult.com

Name: qrThis
Version: 31.0
Enabled: false
ID: {01C55014-E98E-54A2-B829-73ADD4C759AB}

Name: Saved Password Editor
Version: 2.10.4
Enabled: false
ID: savedpasswordeditor@daniel.dawson

Name: Savedeo video downloader
Version: 0.4.1.1-signed.1-signed
Enabled: false
ID: savedeo-video-downloader@fczbkk.com

Name: TrackMeNot
Version: 0.9.2
Enabled: false
ID: trackmenot@mrl.nyu.edu

Name: Translate This Page, Text, or Link
Version: 2.1.0
Enabled: false
ID: {8701e193-7b0a-4871-b1f8-8f89857c46a1}

Name: Zoom toolbar
Version: 1.1.1-signed.1-signed
Enabled: false
ID: {FBFB7597-9E32-46b4-A500-8B6B0412777F}

Graphics
--------

Features
Compositing: Basic
GPU Accelerated Windows: 0/2 Basic (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_create_context GLX_ARB_create_context_no_error GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_buffer_age GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_no_config_context GLX_EXT_swap_control GLX_EXT_swap_control_tear GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_INTEL_swap_event GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_swap_method GLX_OML_sync_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync
WebGL 1 Driver Renderer: X.Org -- AMD RS780 (DRM 2.50.0 / 5.18.12-pclos1, LLVM 12.0.1)
WebGL 1 Driver Version: 3.0 Mesa 22.1.4
WebGL 1 Driver Extensions: GL_ARB_multisample GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_copy_texture GL_EXT_subtexture GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_texture GL_EXT_texture3D GL_IBM_rasterpos_clip GL_ARB_point_parameters GL_EXT_draw_range_elements GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_rescale_normal GL_EXT_separate_specular_color GL_EXT_texture_edge_clamp GL_SGIS_generate_mipmap GL_SGIS_texture_border_clamp GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_ARB_framebuffer_sRGB GL_ARB_multitexture GL_EXT_framebuffer_sRGB GL_IBM_multimode_draw_arrays GL_IBM_texture_mirrored_repeat GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_lod_bias GL_INGR_blend_func_separate GL_NV_blend_square GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_env_combine4 GL_S3_s3tc GL_SUN_multi_draw_arrays GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_EXT_framebuffer_object GL_EXT_texture_compression_s3tc GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_MESA_window_pos GL_NV_packed_depth_stencil GL_NV_texture_rectangle GL_ARB_depth_texture GL_ARB_occlusion_query GL_ARB_shadow GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_ARB_window_pos GL_ATI_fragment_shader GL_EXT_stencil_two_side GL_EXT_texture_cube_map GL_NV_depth_clamp GL_NV_fog_distance GL_NV_half_float GL_APPLE_packed_pixels GL_ARB_draw_buffers GL_ARB_fragment_program GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_vertex_program GL_ARB_vertex_shader GL_ATI_draw_buffers GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_MESA_pack_invert GL_NV_primitive_restart GL_ARB_depth_clamp GL_ARB_fragment_program_shadow GL_ARB_half_float_pixel GL_ARB_occlusion_query2 GL_ARB_point_sprite GL_ARB_shading_language_100 GL_ARB_sync GL_ARB_texture_non_power_of_two GL_ARB_vertex_buffer_object GL_ATI_blend_equation_separate GL_EXT_blend_equation_separate GL_OES_read_format GL_ARB_color_buffer_float GL_ARB_pixel_buffer_object GL_ARB_texture_compression_rgtc GL_ARB_texture_float GL_ARB_texture_rectangle GL_ATI_texture_compression_3dc GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_shared_exponent GL_ARB_framebuffer_object GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_packed_depth_stencil GL_ARB_vertex_array_object GL_ATI_separate_stencil GL_ATI_texture_mirror_once GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_texture_array GL_EXT_texture_compression_latc GL_EXT_texture_integer GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_OES_EGL_image GL_AMD_performance_monitor GL_EXT_texture_buffer_object GL_ARB_copy_buffer GL_ARB_depth_buffer_float GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_map_buffer_range GL_ARB_texture_rg GL_ARB_texture_swizzle GL_ARB_vertex_array_bgra GL_EXT_texture_swizzle GL_EXT_vertex_array_bgra GL_NV_conditional_render GL_AMD_conservative_depth GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_shader_stencil_export GL_ARB_ES2_compatibility GL_ARB_blend_func_extended GL_ARB_debug_output GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_explicit_attrib_location GL_ARB_fragment_coord_conventions GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_shader_stencil_export GL_ARB_shader_texture_lod GL_ARB_texture_multisample GL_ARB_texture_rgb10_a2ui GL_ARB_uniform_buffer_object GL_ARB_vertex_type_2_10_10_10_rev GL_ATI_meminfo GL_EXT_provoking_vertex GL_EXT_texture_snorm GL_MESA_texture_signed_rgba GL_NV_copy_image GL_NV_texture_barrier GL_ARB_get_program_binary GL_ARB_robustness GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_viewport_array GL_EXT_direct_state_access GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_base_instance GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_internalformat_query GL_ARB_map_buffer_alignment GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_texture_storage GL_ARB_transform_feedback_instanced GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_transform_feedback GL_AMD_shader_trinary_minmax GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_clear_buffer_object GL_ARB_copy_image GL_ARB_explicit_uniform_location GL_ARB_fragment_layer_viewport GL_ARB_framebuffer_no_attachments GL_ARB_invalidate_subdata GL_ARB_program_interface_query GL_ARB_robust_buffer_access_behavior GL_ARB_stencil_texturing GL_ARB_texture_query_levels GL_ARB_texture_storage_multisample GL_ARB_vertex_attrib_binding GL_KHR_debug GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_AMD_pinned_memory GL_ARB_buffer_storage GL_ARB_clear_texture GL_ARB_internalformat_query2 GL_ARB_multi_bind GL_ARB_shading_language_include GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_stencil8 GL_ARB_vertex_type_10f_11f_11f_rev GL_EXT_shader_integer_mix GL_NVX_gpu_memory_info GL_ARB_clip_control GL_ARB_conditional_render_inverted GL_ARB_cull_distance GL_ARB_get_texture_sub_image GL_ARB_pipeline_statistics_query GL_ARB_shader_texture_image_samples GL_ARB_texture_barrier GL_EXT_polygon_offset_clamp GL_KHR_context_flush_control GL_KHR_robust_buffer_access_behavior GL_ARB_parallel_shader_compile GL_EXT_texture_sRGB_R8 GL_KHR_no_error GL_KHR_texture_compression_astc_sliced_3d GL_MESA_shader_integer_functions GL_ARB_polygon_offset_clamp GL_ARB_texture_filter_anisotropic GL_KHR_parallel_shader_compile GL_EXT_EGL_image_storage GL_EXT_EGL_sync
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_create_context GLX_ARB_create_context_no_error GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_buffer_age GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_no_config_context GLX_EXT_swap_control GLX_EXT_swap_control_tear GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_INTEL_swap_event GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_swap_method GLX_OML_sync_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync
WebGL 2 Driver Renderer: X.Org -- AMD RS780 (DRM 2.50.0 / 5.18.12-pclos1, LLVM 12.0.1)
WebGL 2 Driver Version: 3.3 (Core Profile) Mesa 22.1.4
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NSPR
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NSS
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I doubt if it's extensions or plugins since it applies to other browsers, bare without these.

Thing is I have not been able to access Tutanota mail on Pale Moon for years, which was OK since I just used Seamonkey for the site, since prettiness did not matter, any more than for other business sites. Last few days Seamonkey is no longer doing it; Tutanota loads, but the emails when clicked only blank spaces and no text. Checked again with Pale Moon, and exactly the same. Most of the site is there, so no problem connecting. Perhaps some shared Mozilla code. Nothing else wrong.

Email is not vital to me, and I've sometimes ignored it for months; but naturally it is useful, so in default, I fire up one of those hideous Chrome type browsers where Tutanota all works. But I'd rather not.

Don't expect a fix, but thought you should know.


Very many thanks for Pale Moon --- The only decent browser

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andyprough
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Re: Tutanota Loading, but not fully

Unread post by andyprough » 2022-07-17, 14:21

What is that page supposed to look like? This is what I get (see screenshot).

What is this ending part of the URL for: JjsPEsg--R-0/N7ASNU5----2
Is that the page you are trying to go to after signing in? I signed up for a new account to test it, and I was able to sign in and look at my Tutanota inbox. I clicked around on the various buttons and they all worked - pretty fast in fact, faster than the webmail that I'm used to using.

I am using a Firefox 102.0 compatibility useragent, which is different from the default Pale Moon Firefox 68.0 compatibility user agent. If you need to try the 102.0 compatibility, then go to about:config, and change the general.useragent.compatMode.version preference from "68.0" to "102.0". This change could break some other sites, so it may be best to just try that user agent with a site specific user agent switcher, like the Pale Moon extension Sasuga: https://addons.palemoon.org/addon/sasuga/

If you want to use Sasuga, you can set the site specific user agent with this string: Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Goanna/5.1 Firefox/102.0 PaleMoon/31.1.1

Hope this helps.

EDIT: I got it to show the email messages fully by enabling Pale Moon's "webcomponents" preference. Go to about:config, and search for the dom.webcomponents.enabled preference. Toggle it to "True", and the Tutenota email messages should start showing up fully.

Enabling webcomponents can mess up some other sites, since Pale Moon's webcomponents implementation is not perfected yet. So, depending on how it works with your other sites, you may find you need to toggle it to "False" when you are not on the Tutenota page.
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distantpluto
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Re: Tutanota Loading, but not fully

Unread post by distantpluto » 2022-07-17, 15:25

I can confirm 'dom.webcomponents.enabled -> true' fixes it. This is with 'native' useragent and ad blocking still enabled. I also tried the other useragents and ad blocking disabled.

I haven't used the site for a few years but it used to work with Pale Moon when I did, so it looks like they're going down the route of overly complicating basic functionality for no good reason, like most of the web these days.

I do get an error box on logging in (with 2FA) but it doesn't actually prevent me logging in. I'll post it for completeness even though it's not the problem at hand...

Code: Select all

"An unexpected error occurred. Please try again later" -> "SHOW MORE" ->

Feedback v3.98.12 - DbError - UNKNOWN - Browser Client: Browser Type: UNKNOWN Tutanota version: 3.98.12 Timestamp (UTC): Sun, 17 Jul 2022 15:06:41 GMT User agent:Mozilla/5.0 (X11; Linux x86_64; rv:5.1) Goanna/20220707 PaleMoon/31.1.0DbError Error message: IndexedDbTransaction get().catchOSes: {"0":"MetaData"}event:{"code":11,"message":"An attempt was made to use an object that is not, or is no longer, usable","result":2152923147,"name":"InvalidStateError","filename":"https://mail.tutanota.com/worker.js","lineNumber":12,"columnNumber":0,"stack":"get/<@https://mail.tutanota.com/worker.js:12:22116\nget@https://mail.tutanota.com/worker.js:12:22083\ninit@https://mail.tutanota.com/worker.js:12:65193\n","INDEX_SIZE_ERR":1,"DOMSTRING_SIZE_ERR":2,"HIERARCHY_REQUEST_ERR":3,"WRONG_DOCUMENT_ERR":4,"INVALID_CHARACTER_ERR":5,"NO_DATA_ALLOWED_ERR":6,"NO_MODIFICATION_ALLOWED_ERR":7,"NOT_FOUND_ERR":8,"NOT_SUPPORTED_ERR":9,"INUSE_ATTRIBUTE_ERR":10,"INVALID_STATE_ERR":11,"SYNTAX_ERR":12,"INVALID_MODIFICATION_ERR":13,"NAMESPACE_ERR":14,"INVALID_ACCESS_ERR":15,"VALIDATION_ERR":16,"TYPE_MISMATCH_ERR":17,"SECURITY_ERR":18,"NETWORK_ERR":19,"ABORT_ERR":20,"URL_MISMATCH_ERR":21,"QUOTA_EXCEEDED_ERR":22,"TIMEOUT_ERR":23,"INVALID_NODE_TYPE_ERR":24,"DATA_CLONE_ERR":25}transaction.error: <null>event.target: <null>event.target.error: <null>custom.target: <null>custom.target.error: <null>Stacktrace: DbError. IndexedDbTransaction get().catchOSes: {"0":"MetaData"}event:{"code":11,"message":"An attempt was made to use an object that is not, or is no longer, usable","result":2152923147,"name":"InvalidStateError","filename":"https://mail.tutanota.com/worker.js","lineNumber":12,"columnNumber":0,"stack":"get/<@https://mail.tutanota.com/worker.js:12:22116\nget@https://mail.tutanota.com/worker.js:12:22083\ninit@https://mail.tutanota.com/worker.js:12:65193\n","INDEX_SIZE_ERR":1,"DOMSTRING_SIZE_ERR":2,"HIERARCHY_REQUEST_ERR":3,"WRONG_DOCUMENT_ERR":4,"INVALID_CHARACTER_ERR":5,"NO_DATA_ALLOWED_ERR":6,"NO_MODIFICATION_ALLOWED_ERR":7,"NOT_FOUND_ERR":8,"NOT_SUPPORTED_ERR":9,"INUSE_ATTRIBUTE_ERR":10,"INVALID_STATE_ERR":11,"SYNTAX_ERR":12,"INVALID_MODIFICATION_ERR":13,"NAMESPACE_ERR":14,"INVALID_ACCESS_ERR":15,"VALIDATION_ERR":16,"TYPE_MISMATCH_ERR":17,"SECURITY_ERR":18,"NETWORK_ERR":19,"ABORT_ERR":20,"URL_MISMATCH_ERR":21,"QUOTA_EXCEEDED_ERR":22,"TIMEOUT_ERR":23,"INVALID_NODE_TYPE_ERR":24,"DATA_CLONE_ERR":25}transaction.error: <null>event.target: <null>event.target.error: <null>custom.target: <null>custom.target.error: <null>_handleDbError@https://mail.tutanota.com/worker.js:12:23927get/<@https://mail.tutanota.com/worker.js:12:22292get@https://mail.tutanota.com/worker.js:12:22083init@https://mail.tutanota.com/worker.js:12:65193
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Claverhouse
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Re: Tutanota Loading, but not fully

Unread post by Claverhouse » 2022-07-18, 10:15

Amazing. Worked like a charm. Many thanks to you both.

Added it to Seamonkey as well, just for luck. Even after, call it 17 odd years, I don't much care for about:config, --- not to mention the hoops used to prevent the naughty user from just using it --- because whilst I appreciate the configurability, edge cases like this show Firefox has vital stuff disabled, and things won't just work [ which means the users probably won't find the solution you offered, or any other case ] and will default to the lowest common denominator that does work.

Many of these Chromelings don't have a menu bar, nor a status bar !

andyprough wrote:What is this ending part of the URL for: JjsPEsg--R-0/N7ASNU5----2
Is that the page you are trying to go to after signing in? I signed up for a new account to test it, and I was able to sign in and look at my Tutanota inbox. I clicked around on the various buttons and they all worked - pretty fast in fact, faster than the webmail that I'm used to using.

That would be the bit that identifies my Tutanota account: it was a difficult choice, either I gave the bare Tutanota site with which I had no technical problem, or I gave the full url which was unhelpful as it needs a password to log in.


Thank you both again.

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Moonchild
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Re: Tutanota Loading, but not fully

Unread post by Moonchild » 2022-07-18, 10:46

Claverhouse wrote:
2022-07-18, 10:15
whilst I appreciate the configurability, edge cases like this show Firefox has vital stuff disabled, and things won't just work
I'm afraid you haven't been informed properly about some things and are jumping to conclusions as a result.
Pale Moon isn't Firefox. It may have been a rebuild 12 years ago but hasn't been for a very long time. The contents of our about:config internal preferences configuration is also not the same as Firefox's; many preferences are our own (although we do inherit a good number from what we forked from, of course). dom.webcomponents.enabled is a prime example of a preference we added in our development to be able to work on its implementation but keeping it disabled while still in progress. Our development progress on Google WebComponents is along quite a ways, which allows it to be enabled on websites who use it in limited fashion (and honestly, in my opinion, might as well not be using it and avoid incompatibilities as a result...) so people can use this preference to enable it at their own risk for sites requiring it (incomplete implementations will have unknown bugs and may expose security vulnerabilities too that aren't tested or covered).
Things "don't work" not because vital stuff is disabled, but because websites use Google-specific technologies like WebComponents (CustomElements/Shadow DOM) that we simply don't have (yet) because they are complex, broadly-altering technologies that ultimately require a lot of manpower and time to implement. While we are working on it, it is obviously not complete. And while not complete, it can't be enabled broadly for all users because many more websites would break with an incomplete implementation enabled than it would not having the implementation at all -- which is something sites can easily test for, by the way, and use fallback code; they just choose not to.
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Old_Radio
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Re: Tutanota Loading, but not fully

Unread post by Old_Radio » 2022-09-26, 21:37

EDIT: I got it to show the email messages fully by enabling Pale Moon's "webcomponents" preference. Go to about:config, and search for the dom.webcomponents.enabled preference. Toggle it to "True", and the Tutenota email messages should start showing up fully.
Tried this along with changing the general.useragent.compatMode.version preference from "68.0" to "102.0", and running in FF Compat mode.

No cigar! No change at all, still do not see body of email.

As noted in another post in this thread, when looking at Web Console, have many 'Invalid State Error's.
Win 8.1 x64 or x32, Win 7 SP1 x64. Nothing hanging on Pale Moon except uBO and P M Commander.

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fatboy
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Re: Tutanota Loading, but not fully

Unread post by fatboy » 2022-09-27, 16:50

I had a similar issue with Tutanota where I would get an error popup every time I log into their service with Basilisk/Pale Moon.
Their feedback mentioned something about Pale Moon using an old Javascript engine or something silly like that? I believe is that their interface is made for Chromium-based browsers? Their "desktop app" is a chromium/electron web wrapper afaik.
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andyprough
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Re: Tutanota Loading, but not fully

Unread post by andyprough » 2022-09-28, 06:41

Old_Radio wrote:
2022-09-26, 21:37
Tried this along with changing the general.useragent.compatMode.version preference from "68.0" to "102.0", and running in FF Compat mode.

No cigar! No change at all, still do not see body of email.

As noted in another post in this thread, when looking at Web Console, have many 'Invalid State Error's.
Yes, looks like you are right, Tutanota has stopped showing email contents altogether. It's a bit of a shame that you are forced to use insecure chromium-based browsers to read email from your secure email provider.
Off-topic:
You might not be interested, but Protonmail has been working very well with Pale Moon for months now. For what it's worth.

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Old_Radio
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Re: Tutanota Loading, but not fully

Unread post by Old_Radio » 2022-09-28, 18:37

andyprough » 2022-09-27, 23:41

Yes, looks like you are right, Tutanota has stopped showing email contents altogether. It's a bit of a shame that you are forced to use insecure chromium-based browsers to read email from your secure email provider.
Off-topic:
You might not be interested, but Protonmail has been working very well with Pale Moon for months now. For what it's worth.
Librewolf x64 works. You and I have discussed the lack of a Librewolf x86 version offline.

I use ProtonMail rarely because it does not encrypt the subject line. It appears to be more bling now than substance.
Win 8.1 x64 or x32, Win 7 SP1 x64. Nothing hanging on Pale Moon except uBO and P M Commander.

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andyprough
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Re: Tutanota Loading, but not fully

Unread post by andyprough » 2022-09-28, 20:20

Old_Radio wrote:
2022-09-28, 18:37
I use ProtonMail rarely because it does not encrypt the subject line. It appears to be more bling now than substance.
True, due to the structured format of the smtp email standard, subject lines are going to be in the unencrypted "header" of the email. So with most email services you might be recommended to leave subject lines blank if you want greater privacy.

Tutanota does something different in that they require everyone to read and compose Tutanota emails in their specially encrypted webmail mailbox. With that method they can encrypt subject lines (and everything else) because there's no difference between the "header" and the "body" of the email for Tutanota's encryption purposes.

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