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Does not work Pale Moon windows 7

Posted: 2022-01-24, 14:12
by Milon
Before the new year, he updated his portal version and immediately stopped downloading the browser. The screen saver jumps out to start the browser And then = = > Pale Moon web browser is stopped, below are three options to search for a solution on the Internet, close, debug the program. I tried all three - it did not help. tried with Administrator privileges - did not help. I thought that a new update would be released and everything would work but 29.4.4- did not work. My system is windows 7 64. Tell me what you can do?

Re: Does not work Pale Moon windows 7

Posted: 2022-01-24, 23:33
by loxodont
I guess you're talking about the portable (="portal") version?

You could try download the complete portable version again. When done, close your current Pale Moon session, then start the downloaded Pale Moon portable x64.exe file, install/extract it to the existing Pale Moon directory and then start the browser again. ... the "screensaver" thing sounds weird, as if something more might be wrong with your computer.

Re: Does not work Pale Moon windows 7

Posted: 2022-01-25, 09:33
by Admin
If you want to be more comprehensible in your question, ask someone to help you translate to English.
This machine translation gobbledygook makes no sense to anyone here.

Re: Does not work Pale Moon windows 7

Posted: 2022-01-26, 11:42
by Milon
Updated portable browser. He's not loading up. offers 3 methods of debugging - 1 screenshot. opens the last tab - 2 screenshots. How do I start my browser?

Re: Does not work Pale Moon windows 7

Posted: 2022-01-26, 13:57
by Moonchild
I tested the portable on Windows 7 and don't see any issue with it.
Can you please use appcrashview to attach a crash report?

See: viewtopic.php?f=3&t=2094

Re: Does not work Pale Moon windows 7

Posted: 2022-01-26, 18:26
by Milon
There are several reports. This is the very first.

Re: Does not work Pale Moon windows 7

Posted: 2022-01-26, 18:50
by Moonchild
Please provide the most recent crash.
Also, please don't remove anything from the report.
Also, please provide basic information about your system as asked for in the post I linked. Considering the crash is in mozglue and is a breakpoint error, indicate how much free and total memory you have in your system when the crash occurs.
Additionally, try starting in safe mode (Hold SHIFT pressed down while you try to start the browser) and report whether it is able to start that way. If it does, then please also include the output of help->troubleshooting information inside the browser. (use the forum's hide or code tags when you paste it in)

Re: Does not work Pale Moon windows 7

Posted: 2022-01-27, 13:42
by Milon
Operating system: Windows 7
Browser version: 29.4.4 Portable
32-bit or 64-bit?: 64 bit
Problem URL:
Theme:
Installed add-ons: No add-ons
Installed plugins: (about:plugins) No plugins
total memory -8G
during a crash, free 4G 300mb
how to run in safe mode - I don't know
last failure

Re: Does not work Pale Moon windows 7

Posted: 2022-01-27, 14:05
by Moonchild
Milon wrote:
2022-01-27, 13:42
how to run in safe mode - I don't know
I explained how in my previous post. please read all of it.

Re: Does not work Pale Moon windows 7

Posted: 2022-01-27, 14:15
by Milon
To run in safe mode - you need a running browser. it does not start.

Re: Does not work Pale Moon windows 7

Posted: 2022-01-27, 14:19
by Moonchild
Looking at the application version you are not using the 64-bit browser, but the 32-bit one.

However, I've found the issue. The problem is that you are trying to run the browser from your desktop which is contained in a path with extended unicode characters.
C:\Users\Компьютер\Desktop\ is not a valid path for the portable executable because it won't be able to open the necessary program and profile files.
Please run the browser from a location that doesn't use unicode cyrillic in the directory names.

Re: Does not work Pale Moon windows 7

Posted: 2022-01-27, 14:22
by Milon
Everything is working!!! THANK YOU!!! :clap: :clap: :clap: