Pale Moon portable 29.2.1-x32 refuses to install on Win7-32 Topic is solved

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.

Moderator: trava90

Forum rules
This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
User avatar
loxodont
Astronaut
Astronaut
Posts: 725
Joined: 2014-07-26, 23:03
Location: Mare Serenitatis

Pale Moon portable 29.2.1-x32 refuses to install on Win7-32

Unread post by loxodont » 2021-06-08, 22:38

Just after opening the installation exe of Pale Moon 29.2.1-x32 and clicking on "Execute" I got this Windows message 4 or 5 times:

"The version of this file isn't compatible to the running version of Windows. Open the System Information to check if a 32 or 64-bit of the application is required ..." (rough translation)

(No such problem with PM 29.2.0-x32 before)

RedRamGT
Moon lover
Moon lover
Posts: 77
Joined: 2014-05-06, 02:43
Location: Almont, Michigan, USA

Re: Pale Moon portable 29.2.1-x32 refuses to install on Win7-32

Unread post by RedRamGT » 2021-06-08, 22:47

The same happens to me, Windows-7 32-Bit Professional, with both 32-Bit and 64-Bit 29.2.1 Portable's

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35593
Joined: 2011-08-28, 17:27
Location: Motala, SE
Contact:

Re: Pale Moon portable 29.2.1-x32 refuses to install on Win7-32

Unread post by Moonchild » 2021-06-09, 00:31

Any more details? does it show you -which- file it is complaining about in the dialog?
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

RedRamGT
Moon lover
Moon lover
Posts: 77
Joined: 2014-05-06, 02:43
Location: Almont, Michigan, USA

Re: Pale Moon portable 29.2.1-x32 refuses to install on Win7-32

Unread post by RedRamGT » 2021-06-09, 00:38

It appears to be the extraction program itself.
Pale Moon Error.jpg

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35593
Joined: 2011-08-28, 17:27
Location: Motala, SE
Contact:

Re: Pale Moon portable 29.2.1-x32 refuses to install on Win7-32

Unread post by Moonchild » 2021-06-09, 11:02

Hmm that is peculiar. Yes I've confirmed the problem in a VM, it seems to be that the SFX module of 7-zip z-standard edition (which is different than the one I previously used) is only 64-bit. I'll have to re-pack it with a usable version. How annoying. This wasn't documented anywhere obvious.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35593
Joined: 2011-08-28, 17:27
Location: Motala, SE
Contact:

Re: Pale Moon portable 29.2.1-x32 refuses to install on Win7-32

Unread post by Moonchild » 2021-06-09, 12:22

The 32-bit portable binary has been updated. this should work now.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

User avatar
loxodont
Astronaut
Astronaut
Posts: 725
Joined: 2014-07-26, 23:03
Location: Mare Serenitatis

Re: Pale Moon portable 29.2.1-x32 refuses to install on Win7-32

Unread post by loxodont » 2021-06-09, 13:45

Thanks Moonchild, but the new version 32-bit does not properly "execute" either, with the same message coming up. :?
It also happened with the 64-bit version on "Execute" (which makes sense on a 32-bit system ;) ).

However I could install it now with opening the archive in 7-Zip and then manually "Extract to..." the specified Pale Moon folder, so Pale Moon 29.2.1-x32 works, but there still seems to be something wrong with the downloaded executable itself.

coffeebreak
Moon Magic practitioner
Moon Magic practitioner
Posts: 2986
Joined: 2015-09-26, 04:51
Location: U.S.

Re: Pale Moon portable 29.2.1-x32 refuses to install on Win7-32

Unread post by coffeebreak » 2021-06-09, 15:16

Moonchild wrote:
2021-06-09, 12:22
The 32-bit portable binary has been updated.
loxodont wrote:
2021-06-09, 13:45
Thanks Moonchild, but the new version 32-bit does not properly "execute" either, with the same message coming up.
The binaries from the American and Asian servers are updated and work properly for me now.

But binaries from the European server don't seem to have updated yet. They're identical to the previous binaries.

User avatar
loxodont
Astronaut
Astronaut
Posts: 725
Joined: 2014-07-26, 23:03
Location: Mare Serenitatis

Re: Pale Moon portable 29.2.1-x32 refuses to install on Win7-32

Unread post by loxodont » 2021-06-09, 15:30

coffeebreak wrote:
2021-06-09, 15:16
The binaries from the American and Asian servers are updated and work properly for me now.

But binaries from the European server don't seem to have updated yet.
OK, thanks.

As I said, I could install v. 29.2.1 portable via "Extract to" in the meantime. Just see it as a bug report.

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35593
Joined: 2011-08-28, 17:27
Location: Motala, SE
Contact:

Re: Pale Moon portable 29.2.1-x32 refuses to install on Win7-32

Unread post by Moonchild » 2021-06-09, 15:44

Forced some cache purging for EU. should be fixed there too now.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

User avatar
therube
Board Warrior
Board Warrior
Posts: 1651
Joined: 2018-06-08, 17:02

Re: Pale Moon portable 29.2.1-x32 refuses to install on Win7-32

Unread post by therube » 2021-06-09, 15:46

7-zip z-standard edition
What's that, this, 7-Zip Zstandard Edition?

Seems the 32-bit version creates a 32-bit sfx & the 64-bit version creates a 64-bit sfx (21.02 v1.5.0).
(Can't say if 32-bit created sfx extracts properly on a 32-bit OS?)
(7-zip itself, from 7-zip.org, creates 32-bit sfx regardless, but I guess you're compressing with different codec, hence Zstandard.)

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35593
Joined: 2011-08-28, 17:27
Location: Motala, SE
Contact:

Re: Pale Moon portable 29.2.1-x32 refuses to install on Win7-32

Unread post by Moonchild » 2021-06-09, 15:51

What a bunch of hooah speculation.

I just installed the zstandard version because it supported more compression formats (whether I would use them or not for Pale Moon is irrelevant). And i wasn't aware that it would create 64-bit SFX archives contrary to the "normal" 7-zip of the same version. I guess whomever compiled the zstandard version didn't think of keeping things portable across architectures for self-extractors. It's at least not been documented.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

User avatar
Giraffe
Lunatic
Lunatic
Posts: 402
Joined: 2016-11-09, 11:57

Re: Pale Moon portable 29.2.1-x32 refuses to install on Win7-32

Unread post by Giraffe » 2021-06-09, 16:02

Now goes straight in, no problem, thank you.
Windows 7 Pro 32-bit. Comodo Internet security or Comodo Firewall + Avira Anivirus.

User avatar
loxodont
Astronaut
Astronaut
Posts: 725
Joined: 2014-07-26, 23:03
Location: Mare Serenitatis

Re: Pale Moon portable 29.2.1-x32 refuses to install on Win7-32

Unread post by loxodont » 2021-06-09, 19:33

The 32-bit version works now. Thank for the fix.

Locked