I have been getting several bsod's using Pale Moon on my new Win7 pc. I saw a post regarding this, and switching from x64 to x32 was recommended. How do I "switch" from x64 to x32?
Warren
How to Switch from x64 to x32
Moderator: trava90
Forum rules
This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only. The main focus here is on Pale Moon on Windows. Please direct your questions that are specific for Linux and Mac to the dedicated boards for those operating systems.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only. The main focus here is on Pale Moon on Windows. Please direct your questions that are specific for Linux and Mac to the dedicated boards for those operating systems.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
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megaman
Re: How to Switch from x64 to x32
Just install the X32 version, the one that doesn't say X64, and done.
The X64 version will still be install, you can uninstall it manually.
Edit: Also, the browser shouldn't be conducting a BSOD, you might need to update your drivers to the latest version, unless you read up on them and find that the latest is the problem and have to revert back to an older version.
Other than that, you might need to do some maintenance on your PC to see what could cause the BSOD as well, virus perhaps?
The X64 version will still be install, you can uninstall it manually.
Edit: Also, the browser shouldn't be conducting a BSOD, you might need to update your drivers to the latest version, unless you read up on them and find that the latest is the problem and have to revert back to an older version.
Other than that, you might need to do some maintenance on your PC to see what could cause the BSOD as well, virus perhaps?
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Tresclub
Re: How to Switch from x64 to x32
Re-installed v19.0.2, and got another bsod. Here is a brief view of the minidump.
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megaman
Re: How to Switch from x64 to x32
Can you try with a clean profile?Tresclub wrote:Re-installed v19.0.2, and got another bsod.
Maybe disabling your plugins and extensions, I guess just go into safe mode.
Re: How to Switch from x64 to x32
Do a search for netio.sys, you will see multiple articles about this driver (apparently part of ZoneAlarm) causing BSODs. You will find proposed solutions and workarounds in the search results, although the simplest would probably be using a security software package that works.
"Son, in life you do not fight battles because you expect to win, you fight them merely because they need to be fought." -- Snagglepuss


Re: How to Switch from x64 to x32
If it's not ZA triggering it, it may be a remnant from a previously installed antivirus or firewall, use the appropriate uninstall tool to remove anything left behind - list here: http://carrona.org/avuninst.html

