HowStuffWorks "This content is not compatible on this device". How to fix? Topic is solved

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Stargate38
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HowStuffWorks "This content is not compatible on this device". How to fix?

Post by Stargate38 » 2019-11-16, 22:27

On this page, I can't get the info to come up. It says to click tabs to show info on different Kryptonite types, but all I get is "This content is not compatible on this device". I've attached a screenshot of the relevant part of the page.
Proof.png

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back2themoon
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Re: HowStuffWorks "This content is not compatible on this device". How to fix?

Post by back2themoon » 2019-11-16, 22:33

Tried to open with Edge or IE: This content is not compatible on this device. Does something different happen on other browsers?
Safe Mode / clean profile info: Help/Restart in Safe Mode
Information to include when asking for support - How to apply user agent overrides
How to download videos

Windows 10 Pro • Pale Moon x64 • Interlink x64 • Emsisoft Anti-Malware

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Stargate38
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Re: HowStuffWorks "This content is not compatible on this device". How to fix?

Post by Stargate38 » 2019-11-16, 22:49

Same thing happens with Chrome and Firefox. Both browsers are up to date, and I've tried with/without adblockers as well.

EDIT: I've contacted them through their contact form. Hopefully they'll fix it if it's on their end.
Last edited by Stargate38 on 2019-11-16, 22:57, edited 1 time in total.

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back2themoon
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Re: HowStuffWorks "This content is not compatible on this device". How to fix?

Post by back2themoon » 2019-11-16, 22:52

So... only About HowStuffWorks can help you with this. Contact them.
Safe Mode / clean profile info: Help/Restart in Safe Mode
Information to include when asking for support - How to apply user agent overrides
How to download videos

Windows 10 Pro • Pale Moon x64 • Interlink x64 • Emsisoft Anti-Malware

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Stargate38
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Re: HowStuffWorks "This content is not compatible on this device". How to fix?

Post by Stargate38 » 2019-11-16, 22:59

I did. Now we just have to wait for a response. Hopefully it's something minor (i.e. syntax error, typo in html/php tags, etc.).

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Re: HowStuffWorks "This content is not compatible on this device". How to fix?

Post by vannilla » 2019-11-16, 23:40

Code: Select all

<div class="interactiveFlash" data-swf="https://cdn.hswstatic.com/flash/kryptonite-7.swf" data-width="405" data-height="400">
  <p><i>This content is not compatible on this device.</i></p>
</div>
Apparently it tries to load some Flash-based applet, but it does it in a strange way.

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Re: HowStuffWorks "This content is not compatible on this device". How to fix?

Post by Moonchild » 2019-11-17, 09:17

Typical. people on how stuff works not knowing how using plugins on a web page works. :D
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Goodydino
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Re: HowStuffWorks "This content is not compatible on this device". How to fix?

Post by Goodydino » 2019-11-17, 21:21

I get a normal page with all 5 of my browsers.

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Re: HowStuffWorks "This content is not compatible on this device". How to fix?

Post by Sessh » 2019-11-17, 21:29

If you search the page for text that reads "This content is not compatible on this device", nothing turns up?

I originally thought the same thing when I first clicked the link, but there are flash applets missing where that text appears. I see it on the page twice.

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Re: HowStuffWorks "This content is not compatible on this device". How to fix?

Post by ron_1 » 2019-11-18, 00:54

Why is this post marked as solved?

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back2themoon
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Re: HowStuffWorks "This content is not compatible on this device". How to fix?

Post by back2themoon » 2019-11-18, 03:55

Probably because it has nothing to do with Pale Moon.
Safe Mode / clean profile info: Help/Restart in Safe Mode
Information to include when asking for support - How to apply user agent overrides
How to download videos

Windows 10 Pro • Pale Moon x64 • Interlink x64 • Emsisoft Anti-Malware

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