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Only half of the images on the page load with Pale Moon
Posted: 2019-10-09, 21:12
by Grimmley
Hello,
When visiting the Asos site I only get to see half of the images on the page, the rest are blank boxes.
https://www.asos.com/men/shoes-boots-tr ... ?cid=28668
I can see all the images with MS Edge on this computer and also it's fine on a laptop using Firefox.
I tried restarting in safe mode with all the add-ons turned off and it was still the same, lots of blank boxes where the images would be.
I'm on windows 10 using Pale Moon 28.7.1 64bit.
I've got Autoplay Toggle, The Good Ol Sidebar and UBlock Origin installed but it doesn't make any difference if they're all turned off.
Cheers.
Re: Only half of the images on the page load with Pale Moon
Posted: 2019-10-09, 23:49
by coffeebreak
All of the images on the page load here (PM 28.7.1, Win7 x86).
Is it possible that you are blocking requests from asosservices.com...?
Because that would cause some of the page to not load.
Re: Only half of the images on the page load with Pale Moon
Posted: 2019-10-10, 00:37
by Grimmley
Thanks for replying coffeebreak,
I can't see where I could be blocking anything. If it's loading the whole page for you then it must be something I'm doing wrong here. I've checked all the preferences and there's nothing I can figure would be causing a problem.
Is there a specific place I need to look?
Thanks,
Re: Only half of the images on the page load with Pale Moon
Posted: 2019-10-10, 01:42
by coffeebreak
Grimmley wrote: ↑2019-10-10, 00:37
Is there a specific place I need to look?
Check that
Preferences >
Content is set to
Load images:
Automatically
If that doesn't solve it, restart in
safe mode to rule out interference from an extension (Help > Restart in Safe Mode...).
Also, please post the information requested in the support
sticky, including the contents of
Help >
Troubleshooting Information.
EDIT:
Problem appears found. Please see the next post.
Re: Only half of the images on the page load with Pale Moon
Posted: 2019-10-10, 05:10
by coffeebreak
Grimmley wrote: ↑2019-10-10, 00:37
Is there a specific place I need to look?
Actually, i just duplicated the issue: it seems to be caused by
polyfill.io.
I have a site-specific user agent override for
polyfill.io (in connection with a problem on a
different site), which is apparently why all the images loaded for me earlier. When the override is removed, half the images on the page don't load for me either:
Code: Select all
Error: TypeError: can't convert symbol to string
Source File: https://cdn.polyfill.io/v2/polyfill.min.js?rum=0&features=default,Array.prototype.includes,Array.prototype.find,Array.prototype.findIndex,Number.isInteger,Intl.~locale.en-GB
Line: 7
If you add the following override in about:config, the images should all display properly on Asos:
Code: Select all
general.useragent.override.polyfill.io
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.9) Gecko/20100101 Firefox/60.9
But for a real fix, please
contact asos.com and ask them to update their polyfill to the current version, since polyfill itself
has been fixed to properly recognize Pale Moon.
Re: Only half of the images on the page load with Pale Moon
Posted: 2019-10-10, 08:18
by Grimmley
Thank you coffeebreak,
That did the trick, I'll send them an email today
Re: Only half of the images on the page load with Pale Moon
Posted: 2019-10-10, 08:33
by Grimmley
update:- email sent.