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DLive sign up and login doesn't work

Posted: 2019-08-15, 18:01
by BSzili
The “LOG IN” and “SIGN UP” buttons don’t seem to work in DLive. I tried it in Pale Moon 28.6.1 on Windows 10 and the unofficial 28.6.0.1 build for macOS, and the popups don’t appear in either when I press these buttons. Safe mode made no difference, so it’s not caused by extensions/plugins. I tried other browsers (Edge, Safari) to make sure the site isn't broken everywhere, and the buttons worked there.

The site in question: https://dlive.tv

Re: DLive sign up and login doesn't work

Posted: 2019-08-15, 18:24
by THX-1139
I checked it and at first the button did nothing, but after disabling ABL and allowing all on Ublock Orig. then clicked several times the button quickly and the sign up/login window "faded" into view. running PM 28.6.1 (64bit) win7pro 64
*think I'll sign up using my youtoob account ;P This did not work at all. Dam Dlive...wtf
Hold that...The actual sign in/up button (user and pass) not working at all, sending request to Face bork but stops after 20 minutes:/
I was able to sign up using FF55. But the site is a mess imo..an autoplay video right off the bat. smh
Heck, I have had no probs with Bitchute in any of these actions.

Re: DLive sign up and login doesn't work

Posted: 2019-08-15, 19:35
by coffeebreak
BSzili wrote:
2019-08-15, 18:01
the popups don’t appear in either when I press these buttons
The popups (forms) for log in and sign up appeared with no trouble here, in both Native and FF Compatibility user agent modes, adblocker active (uBO in my case) and needing no efforts to "unbreak". I didn't try to create an account.
(Pale Moon 28.6.1, Windows 7 x86)
Log in.
dlive-login.png
Sign up.
dlive-signup.png

Re: DLive sign up and login doesn't work

Posted: 2019-08-16, 10:22
by BSzili
I quickly grabbed the 32-bit portable executable to see if this is a 64-bit only issue, but I had the same problem there. Actually the sign up popup appeared once out of the multiple tries, but I couldn't bring it up again and the login one never opened.

Re: DLive sign up and login doesn't work

Posted: 2019-08-16, 13:14
by coffeebreak
What happens if you use a new, fresh profile?
(meaning a profile where no extensions have been installed and no settings have been modified)

Re: DLive sign up and login doesn't work

Posted: 2019-08-16, 13:34
by BSzili
I already tried both. I used the portable version for my previous test, which means a fresh profile and no extensions. I also tried safe mode on my regular Pale Moon install.

Re: DLive sign up and login doesn't work

Posted: 2019-08-16, 13:52
by coffeebreak
The site appears to be running a reCaptcha in the background, one that involves no user interaction.
Are you using or doing something that increases the liklihood of failing the reCaptcha, such as using a VPN ?

Do you use a hosts file that could be interfering?

Also, do you see any errors in the Console?
(I'll add, since forgot to say earlier, that for me the console has no errors.)

Re: DLive sign up and login doesn't work

Posted: 2019-08-16, 15:15
by BSzili
I'm not using any VPN or hosts file modifications, and I don't think I had reCaptcha issues on other sites. I tried other browsers where the Log in/Sign up popup appeared instantly.
I checked the console and there I see a couple things there. Not sure if they are errors, they are grey colored.
17:06:49.692 undefined 1 chunk-vendors.c1afd0f0.js:56:22014
69b4/</Xt</t.prototype.instrumentConsole/</</< https://dlive.tv/js/chunk-vendors.c1afd0f0.js:56:22014
n/< https://dlive.tv/js/main.16915727.js:1:372117
_ https://dlive.tv/js/chunk-vendors.c1afd0f0.js:277:51774
k/< https://dlive.tv/js/chunk-vendors.c1afd0f0.js:277:52859
x/</t[e] https://dlive.tv/js/chunk-vendors.c1afd0f0.js:277:51950
o https://dlive.tv/js/chunk-vendors.c1afd0f0.js:31:33127
s https://dlive.tv/js/chunk-vendors.c1afd0f0.js:31:33325
a/</< https://dlive.tv/js/chunk-vendors.c1afd0f0.js:31:33384
I https://dlive.tv/js/chunk-vendors.c1afd0f0.js:19:39643
a/< https://dlive.tv/js/chunk-vendors.c1afd0f0.js:31:33270
f https://dlive.tv/js/main.16915727.js:1:373136
v https://dlive.tv/js/main.16915727.js:1:371905
1e84 https://dlive.tv/js/main.16915727.js:1:55655
s https://dlive.tv/js/main.16915727.js:1:2998
i https://dlive.tv/js/main.16915727.js:1:388
<névtelen> https://dlive.tv/js/main.16915727.js:1:4659
<névtelen> https://dlive.tv/js/main.16915727.js:1:2
17:06:51.225 reCAPTCHA couldn't find user-provided function: vueRecaptchaApiLoaded 1 chunk-vendors.c1afd0f0.js:56:22014

Re: DLive sign up and login doesn't work

Posted: 2019-08-16, 16:13
by coffeebreak
BSzili, I'm out of ideas.

As for the console:
- Open either the Error Console:
Tools menu|Pale Moon button -> Web Developer -> Error Console

or the Browser Console
Ctrl+Shift+J , or Tools menu|Pale Moon button -> Web Developer -> Browser Console.

- Clear the console.

- Then click on the yellow Log In button and see if anything appears in the console.
If it does, please post it in a code box (wrap it in "code" tags) and someone knowledgeable will have a look.

Errors are associated with the color red, and an "x" (the two consoles will look a little different from each other).
If you use the Error Console, you can selet the "Errors tab" to see only errors.

Re: DLive sign up and login doesn't work

Posted: 2019-08-19, 20:14
by BSzili
I tried that, but unfortunately nothing appears in the console when I click those buttons :(

Re: DLive sign up and login doesn't work

Posted: 2019-08-20, 15:25
by gepus
@ BSzili

32-bit or 64-bit, it shouldn't make any difference.
If you already tried with a fresh profile then most probably something system-wide is interfering.
Only a wild guess - what about your security software (AV/firewall)?

Re: DLive sign up and login doesn't work

Posted: 2019-08-25, 09:50
by BSzili
Nope. I tried it under different operating systems, on different computers, even with different ISPs in different cities. It didn't work anywhere in Pale Moon, but I had no issue in logging in with other browsers.

Re: DLive sign up and login doesn't work

Posted: 2019-08-25, 11:21
by Moonchild
We've got an important major update coming next week if all goes well; you may want to try again with that one.

Re: DLive sign up and login doesn't work

Posted: 2019-08-25, 12:16
by Tomaso
The log in button doesn't work for me either (tested with Pale Moon v28.6.1,x64 and v28.7.0a1,x64[2019-08-24]).

Using this UA override fixes it though!:
viewtopic.php?f=3&t=22606#p171650

Re: DLive sign up and login doesn't work

Posted: 2019-08-25, 14:35
by BSzili
Thanks! Until the update drops, I'm going to check the Firefox 52 UA override.
edit: Just checked, the UA override fixes the problem :thumbup: I'll keep an eye on this, and test the new version without the workaround too.

Re: DLive sign up and login doesn't work

Posted: 2019-08-25, 16:12
by gepus
This is weird because in this case browser sniffing is a regional thing.
The popups (forms) for log in and sign up appear with no trouble if you access the site with the default UserAgent from Germany or the USA while for Hungary and Norway you are discriminated through browser sniffing.
One might wonder what the criteria for this despicable discrimination is?

Re: DLive sign up and login doesn't work

Posted: 2019-08-25, 17:04
by Tomaso
gepus wrote:
2019-08-25, 16:12
One might wonder what the criteria for this despicable discrimination is?
This is something that I've seen a lot of, mostly when troubleshooting filter issues, related to GDPR stuff.
In some cases, Norway seems to be a particularly troublesome location to connect from, since it's a European country, but not a member of the EU.

The regional conditions for dlive.tv seems to be set by this script:

Code: Select all

https://dlive.tv/js/main.c750222a.js