Can't use keyboard shortcuts on some websites

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.

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ffuser1

Can't use keyboard shortcuts on some websites

Unread post by ffuser1 » 2019-07-25, 06:32

Hi,

I can't use keyboard shortcuts (control + F4, +shift+F4, +K, +L, etc) on websites like twitter or ADP (payroll provider). I'm not sure if there are restrictions on other sites. I don't get error messages - nothing happens. The keyboard shortcuts work on all other sites as expected. I cannot restore this function on these sites at all, and I've restarted the computer/browser/tab etc. Can anyone help? I'm including some technical info below which might be helpful?

My old Pale Moon profile was basically copied from previous Firefox installations, so I recently made a new profile and used CLEO/OPIE/FEBE to help restore most of my settings/add-ons. Not sure if that means anything, but I don't think had this issue a few weeks ago with my old profile.

Thanks for helping!


Technical info here:
Application Basics
------------------

Name: Pale Moon
Version: 28.6.0.1 (64-bit)
Build ID: 20190704175348
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.9) Gecko/20100101 Goanna/4.3 Firefox/60.9 PaleMoon/28.6.0.1
OS: Windows_NT 10.0
Multiprocess Windows: 0/1 (Disabled)
Safe Mode: false

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User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 35647
Joined: 2011-08-28, 17:27
Location: Motala, SE

Re: Can't use keyboard shortcuts on some websites

Unread post by Moonchild » 2019-07-25, 10:05

ffuser1 wrote:
2019-07-25, 06:32
My old Pale Moon profile was basically copied from previous Firefox installations, so I recently made a new profile and used CLEO/OPIE/FEBE to help restore most of my settings/add-ons.
In doing so, you most likely "restored" any potential issues an old profile or extensions would cause. A new profile won't be a new profile if you restore everything in it from an old one... especially settings!
If you make a new profile the onlt things you should consider restoring is bookmarks and stored passwords from exports (don't just copy e.g. the placed database back in), nothing else.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

User avatar
therube
Board Warrior
Board Warrior
Posts: 1651
Joined: 2018-06-08, 17:02

Re: Can't use keyboard shortcuts on some websites

Unread post by therube » 2019-07-25, 16:58

Some sites specifically override shortcuts.

Not sure if it applies to what you've mentioned?

As a test, create a new, clean Profile.
Load your sites.
Do shortcut keys work?

Load IE or something browser & test.
Do they work there?